A:AnswerDepends on what you want it for? We use it because we don't have a peephole with this rented house. However, it's better than the original version, and with the standard settings it'll outlast the ring video battery.
A:AnswerIt should. The kit comes with a resistor that you need to use if your existing doorbell has a digital chime. The old fashioned "ding-dong" mechanical bells don't require the resistor installed at the doorbell. There is a range for the voltage that the Ring doorbell requires, I think it is 16-24 volts, the information should be on the ring.com website. All doorbells have transformers (either mounted separately or in the chime box) that step down household 120v to the range your present doorbell works within.
A:AnswerGo into your settings and click on 'battery' and make sure it says 'hardwired'. If not, take it apart and check your connections and it they look good, do a voltage check on the wires to make sure you're getting power to the device. I know this may sound too simple, but also made sure your old doorbell power supply didn't get unplugged when you installed the Ring doorbell. I hope this helps. If all that checks out ok, you may have a defective device or battery.
A:AnswerHi KJE,
Thanks for reaching out.
Our optional cloud service plan for $3/month allows you to access/download/share past Ring videos. Without this service, you'll still receive real-time video alerts on your smartphone as well as have access to Live View.
Please feel free to email me at [email protected].
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
A:AnswerHi Dawne,
Great question.
Yes, you can hardwire the Ring Video Doorbell 2 to your pre-existing doorbell. Additionally, everything you need to install your Ring Video Doorbell 2 comes in the box, however, we would be more than happy to walk you through the installation process if needed.
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
A:AnswerHi Dottinger,
Ring Video Doorbell 2 is compatible with 802.11 b/g/n WiFi networks operating on 2.4 gHz frequencies. For best streaming performance, we recommend 2 Mbps upload and download speeds though the video will function at slower speeds.
Bilan J., Customer Satisfaction Specialist
[email protected]
A:AnswerHi Mike,
Thanks for reaching out.
Yes, you are able to purchase the screwdriver. If you would kindly email me directly at [email protected] I would be more than happy to assist you further with this.
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
