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Page Showing 61-80 of 238 questions
  • QuestionIf you hardwire, do you still have to charge the battery for power?

    Asked by KC.

    • Answer Hi KC. Great question. Yes, your device must be fully charged prior to setting it up and installing it, whether you are hardwiring or not. If you are wiring your Ring Doorbell 3 to an existing doorbell, a transformer with a voltage of 8–24 VAC, 40 VA max, 50–60 Hz is required and should keep your device charged. Physically installing your Ring Video Doorbell 3 on an existing doorbell is a simple process. Visit our support center for a step-by-step guide. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWhat is the cost of a replacement battery?

    Asked by Richard.

    • Answer About $30 to $35.

      Answered by jgarclu

  • QuestionWhat’s the difference in the ring 2pro and ring 3

    Asked by Anonymous.

    • Answer Camera goes out farther and is clearer!

      Answered by JanetA

  • QuestionDo you have to have internet to have a ring doorbell?

    Asked by Amy.

    • Answer Yes because you need to download the Ring App from App Store or Google play.

      Answered by igotcha

  • QuestionDo you have to have a subscription for this

    Asked by Steel.

    • Answer Hi Steel. Thank you for reaching out to us with your question. No, Ring products provide their standard features such as instant alerts, live view, and two-way talk without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWe currently have a ring doorbell camera we purchased at Best Buy we just switched over to Spectrum and the ring device will not connect up with the wifi network. Is the model 2 not compatible with 5g router? Is the new model compatible?

    Asked by BillDee.

    • Answer Hi BillDee. We appreciate the time you have taken to ask this question. The Ring Video Doorbell 3 is not compatible with a 5 GHz wifi connection. The Ring Video Doorbell 3 requires an 802.11 b/g/n wifi connection at 2.4 GHz and a minimum upload speed of 2 Mbps for optimal performance. The Ring Battery Doorbell Pro is compatible with an 802.11 b/g/n/ax wifi connection at 2.4 GHz and 5 GHz and requires a minimum upload speed of 2 Mbps for optimal performance. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionMy Ring appliance keeps going off line Why does this happen and how can this be prevented!

    Asked by Summer.

    • Answer I had this problem too initially. I bought a chime to connect to the ring doorbell and placed it distance wise between my ring and my router. I positioned/plugged the chime in closer to my router and solved this problem. I hope this helps!

      Answered by VeraW

  • QuestionIs this Doorbell Compatible with the Solar Charging panel?

    Asked by Wildflowers88.

    • Answer Not that I'm aware of.

      Answered by Bella

  • QuestionDo you need a membership for the ring doorbell to work

    Asked by Sid.

    • Answer No

      Answered by ColleenB

  • Questioncan you get an additional camera to view different area?

    Asked by Barney.

    • Answer Yes

      Answered by ColleenB

  • Questionis the wired option hook up to existing old door bell wiring ???

    Asked by me.

    • Answer Yes

      Answered by Zagg

  • Questioncan you wire into existing chime in the house with this one?

    Asked by baw1984.

    • Answer Existing Doorbell

      Answered by John

  • QuestionWhat is the "silent mode" that the 3 offers but 2 does not?

    Asked by Phillip.

    • Answer You can hear what is going on outside or silence the unit.

      Answered by Bella

  • Questionhi, can i use a corner kit as well as a wedge kit for the doorbell 3- it needs a bit more depth, so i thought using both wedges and the corner kit would do the trick. thanks

    Asked by laes.

    • Answer I did worked well

      Answered by RobertG

  • QuestionDoes it cost something per year to have one

    Asked by Dixie.

    • Answer To maintain a video file with ring doorbell there is an annual charge. This saves your activity at the doorbell location.

      Answered by Homeringdoorbell

  • QuestionDoes it work with existing doorbell chime? I suppose no.

    Asked by SmartTechBuyer.

    • Answer It does

      Answered by Debbi

  • QuestionHow do you hear the doorbell ring? Is it only through your phone. If I want to hear a "traditional doorbell", do I have to get the Chime?

    Asked by Mike.

    • Answer Hello, Mike! Excellent question! This particular Ring doorbell does allow for you to hard-wire it to your home's existing doorbell wiring, which will allow for your internal chime kit to sound-off when someone rings the doorbell button. A Ring Chime will be required for audio notifications around your home when you are not near your mobile device, if you do not have a doorbell transformer rated 8–24 VAC, 40VA max, 50/60Hz. You can learn more about this particular model of doorbell by visiting this link: https://support.ring.com/hc/en-us/articles/360040414012-Ring-Video-Doorbell-3-Information. Also, the Ring Community forum was launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their pre-purchase questions. Regards, Brett from Ring.

      Answered by Ring

  • QuestionDo the Ring doorbell come with the box as well to place on door??

    Asked by Kareem.

    • Answer Hello Kareem, Great question! Here is a full list of what's included in the Video Doorbell 3 box: Ring Video Doorbell 3 Quick-Release Rechargeable Battery Pack Satin Nickel faceplate Installation hardware and tools USB charging cable Mounting bracket User manual & quick-start guide Security Sticker If you need an angled mounting bracket accessory, such as a Wedge Kit or Corner Kit, that would need to be purchased separately. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionDoes Ring doorbell plus 3 have color vision at night? Cannot find a setting for it if it does. My Gen. 2 had a camera symbol for it. Thanks.

    Asked by Blackcloud.

    • Answer Hello Blackcloud, Great question! No, the Ring Doorbell 3+ does not have the Color Night Vision feature available. Here is a full list of products that it is available on: Video Doorbell Pro Video Doorbell Elite Stick Up Cam Floodlight Cam Spotlight Cam Wired/Mount Stick Up Cam Wired Indoor Cam Here is more information regarding this feature: https://support.ring.com/hc/en-us/articles/360038559351-Understanding-Color-Night-Vision-and-Troubleshooting-Night-Vision. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionCan I add a solar panel to this door bell

    Asked by terry.

    • Answer Yes

      Answered by Radteck