Questions & Answers

Name: Ring - Video Doorbell Pro and Chime Pro Bundle
Brand: Ring
SKU: 6288005
Price: 43.99 USD
Rating: 4.6 (6400 reviews)

Ring - Video Doorbell Pro and Chime Pro Bundle

Model:: 8VR1X8-0ENB; |
SKU:: 6288005

User rating, 4.6 out of 5 stars with 6400 reviews.

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QuestionWhat is the difference between the video doorbell pro bundle (with chime and echo show) for 229.99 and the video doorbell pro that only comes with the echo show for 249.99? Does one have a wider view?
Asked 6 years ago by nyli123.
- Answer The doorbell is the same model however on includes the chime (which is an indoor device that has an extra signal boost and an audible doorbell sound)
  Answered 6 years ago by Yeppers
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QuestionI already have a Ring installed& would upgrade if image quality would be improved. My current one faces north & afternoon sunlight wipes out any image beyond my front porch. Does this version have a higher quality that would compensate for this?
Asked 6 years ago by AnneF.
- Answer My house also faces North and I have a clear view across the street in bright daylight to my neighbor's and to each side neighbor as well. At night my camera picks up motion if they're out walking their dogs across the street. My chime (dogs barking) is set low to detect 'People only' motion so that it's not annoying but it also picks up small animals as well, thunder too if it's loud enough! You might try using one of the wedge templates to get a better angle for less glare.
  Answered 6 years ago by Welcome57
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QuestionWhat happens when some nut steals my Ring doorbell? And they rip the hardwire out of the frame with it? Has anyone experienced this?
Asked 6 years ago by Illinoismom.
- Answer I believe ring replaces the product.
  Answered 6 years ago by Cdeleon
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QuestionSomeone told me the Ring doorbell uses up a lot of data on your iPhone, is this true? Then someone else told me it only use your data if your using the "live view" not if your just logged in and looking at the pics on your cameras? Anyone know? Thanks!
Asked 6 years ago by Gail.
- Answer It will use up your battery if you keep the app open, probably if you're constantly using the 'Live' view. I always close it after checking.
  Answered 6 years ago by Welcome57
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QuestionDoes it work with 5g
Asked 6 years ago by Anonymous.
- Answer The doorbell only connects to WiFi. If you are viewing the video - that will use whatever network your phone is connected to - WiFi or cellular
  Answered 6 years ago by dglvtx
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QuestionI have the original Ring doorbell, can I use the Chime Pros with it?
Asked 6 years ago by Anonymous.
- Answer Yes, using Chime Pros will increase the signal of your WiFi which you need for your ring doorbell. Plug your chime pros to the nearest outlet indoor to your ring chime pros.
  Answered 6 years ago by Dariel
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QuestionJUST REPLACED MY OLD SAMSUNG S7 PHONE WITH NEW S10 WITH ANDROID 9.0 NOW RING APP WONT WORK ON NEW PHONE (BOTH RING DOORBELL AND SAMSUNG S10 PURCHASED AT BEST BUY)
Asked 6 years ago by SAMIAM.
- Answer Did you check to see if you have the ring app turned on in notifications, if it's not turned on, it will still work, but your phone wont notify you.
  Answered 6 years ago by RPHot
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QuestionI do not have Alexa The dot etc. can you use this as a self contained unit using my home internet?
Asked 6 years ago by JB.
- Answer Hi JB, Yes. The Ring Doorbell Pro and Chime do not require connection to any Alexa device. The Doorbell Pro is compatible with 802.11 b/g/n WiFi networks operating on 2.4 gHz or 5 gHz frequencies. or best streaming performance, we recommend 2 Mbps upload and download speeds. Bilan J, Customer Satisfaction Specialist [email protected]
  Answered 6 years ago by Ring
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QuestionDoes the doorbell chime act as an extendor??
Asked 6 years ago by Anonymous.
- Answer Yes,I put it in the upstairs in my home so I can hear the door bell better.My old door bell isn't that loud. Hope this helps
  Answered 6 years ago by jetskiller
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QuestionIS THE UNIT WATERPROOF?
Asked 6 years ago by MoMo.
- Answer Yes I have it outside it gets wet when it rains and snow on it and no problems I would not put it in submerged in water though but doubt that anyone would do that
  Answered 6 years ago by Demonx3
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QuestionCan the videos be saved directly to your phone or to a desktop or laptop connected to the wifi? Or can these be hard wired to another storage source?
Asked 7 years ago by Alex.
- Answer Hey Alex, I have not tried on a computer but it can be saved directly to your phone. You will have to open the Ring app and download them that way.
  Answered 7 years ago by FatherOf2
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QuestionMy old door bell hasn’t worked in years need to be rewired can I use the ring pro because that’s what I order ...ring video pro that’s what I order can I still used this one is it wireless are battery operated
Asked 7 years ago by Debboo.
- Answer The Ring Video Doorbell Pro can be powered by your existing home doorbell transformer if greater than 16 volts. Or you can purchase an AC power adapter (as I did) to install and power your doorbell. The power adapter has a 20 foot cord attached to reach a nearby interior power outlet. I led the power cord down to an installed power outlet on my unfinished basement level. You may need to hire an electrician or handyman if do not have the technical ability to do this.
  Answered 6 years ago by KevinB
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QuestionCan the ring pro tolerate a 24 vac transformer ? I found a tri-pole transformer at Home Depot that offers either 16 vac - 10 va; or 24 vac - 20 va. Thanks !
Asked 7 years ago by Walter.
- Answer i have mine hooked up to a 24v transformer
  Answered 7 years ago by poppy
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QuestionDoes the camera work by a motion detector or does the person have to ring the bell for the alert to go out?
Asked 7 years ago by Anonymous.
- Answer Yes it uses a motion sensor. You can set the distance for the sensor to activate. Either close to door or wider area of coverage.
  Answered 7 years ago by KatB
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QuestionCan I use the ring doorbell if I don’t have a door bell?
Asked 7 years ago by Kimbo.
- Answer You don't need an existing doorbell to use this product. You can get alerts on your phone or the optional chime if you don't have an existing bell. All it needs is power from a transformer that's wired into any box that has 120V power. If you're not lucky enough to have wire at your door from an old doorbell, you can run new even if you're marginally handy. All it needs is power. You don't need an existing doorbell to use. I have two synced into the chimes and they work great.
  Answered 7 years ago by KRDO
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QuestionCan this ring doorbell be used wireless because I have a wireless doorbell now no wires to connect to the doorbell
Asked 7 years ago by Chucky.
- Answer The Ring Pro has to be wired. The Ring 2 can be wireless or wired.
  Answered 7 years ago by Devin
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QuestionWill this "ring" the existing doorbell inside the house?
Asked 7 years ago by JimFromIL.
- Answer Yes if you have an electric door bell
  Answered 7 years ago by Javi
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QuestionCan multiple phones get notifications?
Asked 7 years ago by Notifications.
- Answer Yes, multiple phones can get all the notifications at the same time. For example when someone comes to my door, my wife and I both get the notification. You just have to set it up in the app.
  Answered 7 years ago by Chris
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QuestionWhat if you don't currently have a doorbell to connect it to
Asked 3 years ago by Suzi.
- Answer Best to get the battery operated version as opposed to the hard wired
  Answered 3 years ago by DavidS
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QuestionI don’t have a doorbell and was wondering if the ring would still be good without wiring
Asked 4 years ago by Anonymous.
- Answer Hello, Great question! Yes, Ring offers a variety of products that work without an existing doorbell. Battery powered Ring Video Doorbells paired with a Ring Chime allow you to utilize all of the great features a Ring Video Doorbell has to offer, without an existing chime kit or doorbell wiring. Visit our support center to compare the different Ring Doorbell options: https://support.ring.com/hc/en-us/articles/115004668746. You can also go to the Ring Community. Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed. All the Best, Nicole with Ring
  Answered 3 years ago by Ring
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Questions & Answers

Ring - Video Doorbell Pro and Chime Pro Bundle

Q: QuestionWhat is the difference between the video doorbell pro bundle (with chime and echo show) for 229.99 and the video doorbell pro that only comes with the echo show for 249.99? Does one have a wider view?

Q: QuestionI already have a Ring installed& would upgrade if image quality would be improved. My current one faces north & afternoon sunlight wipes out any image beyond my front porch. Does this version have a higher quality that would compensate for this?

Q: QuestionWhat happens when some nut steals my Ring doorbell? And they rip the hardwire out of the frame with it? Has anyone experienced this?

Q: QuestionSomeone told me the Ring doorbell uses up a lot of data on your iPhone, is this true? Then someone else told me it only use your data if your using the "live view" not if your just logged in and looking at the pics on your cameras? Anyone know? Thanks!

Q: QuestionDoes it work with 5g

Q: QuestionI have the original Ring doorbell, can I use the Chime Pros with it?

Q: QuestionJUST REPLACED MY OLD SAMSUNG S7 PHONE WITH NEW S10 WITH ANDROID 9.0 NOW RING APP WONT WORK ON NEW PHONE (BOTH RING DOORBELL AND SAMSUNG S10 PURCHASED AT BEST BUY)

Q: QuestionI do not have Alexa The dot etc. can you use this as a self contained unit using my home internet?

Q: QuestionDoes the doorbell chime act as an extendor??

Q: QuestionIS THE UNIT WATERPROOF?

Q: QuestionCan the videos be saved directly to your phone or to a desktop or laptop connected to the wifi? Or can these be hard wired to another storage source?

Q: QuestionMy old door bell hasn’t worked in years need to be rewired can I use the ring pro because that’s what I order ...ring video pro that’s what I order can I still used this one is it wireless are battery operated

Q: QuestionCan the ring pro tolerate a 24 vac transformer ? I found a tri-pole transformer at Home Depot that offers either 16 vac - 10 va; or 24 vac - 20 va. Thanks !

Q: QuestionDoes the camera work by a motion detector or does the person have to ring the bell for the alert to go out?

Q: QuestionCan I use the ring doorbell if I don’t have a door bell?

Q: QuestionCan this ring doorbell be used wireless because I have a wireless doorbell now no wires to connect to the doorbell

Q: QuestionWill this "ring" the existing doorbell inside the house?

Q: QuestionCan multiple phones get notifications?

Q: QuestionWhat if you don't currently have a doorbell to connect it to

Q: QuestionI don’t have a doorbell and was wondering if the ring would still be good without wiring

QuestionWhat is the difference between the video doorbell pro bundle (with chime and echo show) for 229.99 and the video doorbell pro that only comes with the echo show for 249.99? Does one have a wider view?

QuestionI already have a Ring installed& would upgrade if image quality would be improved. My current one faces north & afternoon sunlight wipes out any image beyond my front porch. Does this version have a higher quality that would compensate for this?

QuestionWhat happens when some nut steals my Ring doorbell? And they rip the hardwire out of the frame with it? Has anyone experienced this?

QuestionSomeone told me the Ring doorbell uses up a lot of data on your iPhone, is this true? Then someone else told me it only use your data if your using the "live view" not if your just logged in and looking at the pics on your cameras? Anyone know? Thanks!

QuestionDoes it work with 5g

QuestionI have the original Ring doorbell, can I use the Chime Pros with it?

QuestionJUST REPLACED MY OLD SAMSUNG S7 PHONE WITH NEW S10 WITH ANDROID 9.0 NOW RING APP WONT WORK ON NEW PHONE (BOTH RING DOORBELL AND SAMSUNG S10 PURCHASED AT BEST BUY)

QuestionI do not have Alexa The dot etc. can you use this as a self contained unit using my home internet?

QuestionDoes the doorbell chime act as an extendor??

QuestionIS THE UNIT WATERPROOF?

QuestionCan the videos be saved directly to your phone or to a desktop or laptop connected to the wifi? Or can these be hard wired to another storage source?

QuestionMy old door bell hasn’t worked in years need to be rewired can I use the ring pro because that’s what I order ...ring video pro that’s what I order can I still used this one is it wireless are battery operated

QuestionCan the ring pro tolerate a 24 vac transformer ? I found a tri-pole transformer at Home Depot that offers either 16 vac - 10 va; or 24 vac - 20 va. Thanks !

QuestionDoes the camera work by a motion detector or does the person have to ring the bell for the alert to go out?

QuestionCan I use the ring doorbell if I don’t have a door bell?

QuestionCan this ring doorbell be used wireless because I have a wireless doorbell now no wires to connect to the doorbell

QuestionWill this "ring" the existing doorbell inside the house?

QuestionCan multiple phones get notifications?

QuestionWhat if you don't currently have a doorbell to connect it to

QuestionI don’t have a doorbell and was wondering if the ring would still be good without wiring