A:Answer Hello John,
Customizable Motion Zones are featured in all of Ring's AC-powered products, which allow for a fuller feature set and greater degree of customization. This system’s customization options let you draw up to three areas in the camera’s view to detect motion in. These Motion Zones allow you to define a specific area that you want your Ring to cover, while ignoring everything outside that area. By drawing your Motion Zones to exclude high-frequency areas such as public paths and roads, you can reduce the number of false positive motion notifications, such as cars driving by, and increase the effectiveness of your Ring device. Here is a helpful article that walks you through properly setting your zones to capture your package deliveries in the videos: https://support.ring.com/hc/en-us/articles/360042728431-Advanced-Motion-Detection-in-Ring-Devices.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thanks,
Alexis with Ring
