Questions & Answers

Q: QuestionThe image on my old analog tv looks magnified on my screen since I installed my Roku. Is there any way of reducing it?

Asked 1 week ago by Anonymous.

Q: QuestionAre you required to commit to any contract with ROKU?

Asked 1 week ago by CAPTTAZ.

• A:Answer No contract needed.

  Answered 1 week ago by CarolynDVerified Purchase

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Q: QuestionI’m in a campground with no WiFi available. Can I use the Roku Ultra?

Asked 1 week ago by Tv.

• A:Answer Need Wifi. Maybe turn your phone into a Hot Spot. May be slow, have not tried it.

  Answered 3 days ago by NotMyFaultVerified Purchase

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Q: QuestionSo it gets Netflix , Hulu for free. No subscribtikn needed

Asked 2 weeks ago by Anonymous.

• A:Answer No no no. Nothing is free. You have to have a Netflix and seperate Hulu account. But there is a bunch of free content and a Roku channels that are free. Try Tubi for older free content, quite a selection thats free.

  Answered 3 days ago by NotMyFaultVerified Purchase

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Q: QuestionIs the HDMI 2.0 or 2.1?

Asked 3 weeks ago by Lew54.

• A:Answer Hello Lew54, The Roku ultra has HDMI 2.1.

  Answered 3 weeks ago by Roku Team

  
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Q: QuestionAre local channels available

Asked 3 weeks ago by Me45.

• A:Answer Hello Me45, This depends on where you live and whether or not your local channels have apps on Roku. Most major cities are covered on The Roku Channel, you can also download ABC, Fox, NBC, etc. but some may require subscriptions. You can also try the haystack app.

  Answered 3 weeks ago by Roku Team

  
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Q: Questiondoes the remote use batteries

Asked 3 weeks ago by bil.

• A:Answer The one I has uses a recharger, type-C, to charge the remote.

  Answered 3 days ago by NotMyFaultVerified Purchase

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Q: QuestionI want to buy roku ultra in the store. In stock? M

Asked 3 weeks ago by Estaban.

• A:Answer Yes

  Answered 1 week ago by DarrenBVerified Purchase

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Q: QuestionIs the HDMI 2.0 or 2.1?

Asked 1 month ago by Anonymous.

• A:Answer Hello, The Roku Ultra has a HDMI 2.1b

  Answered 3 weeks ago by Roku Team

  
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Q: QuestionWill Roku install my direct tv app

Asked 1 month ago by Anonymous.

• A:Answer Hello, Roku does have a DirecTV app that you can download off of the Roku App Store.

  Answered 1 month ago by Roku Team

  
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Q: QuestionMy tv is an older Samsung without an HDMI port. Will this work with my older tv??? I am sold other than this concern.

Asked 1 month ago by Stretch.

• A:Answer Should contact Roku. There may be converters from HDMI to Cable. Search Amazon.

  Answered 3 days ago by NotMyFaultVerified Purchase

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Q: QuestionI just purchased the Roku ultra. Before any setup I tried to charge the remote. It blinks as described but after 8 hours of charging the light is still blinking. Any advice.

Asked 1 month ago by Harry.

• A:Answer Hello Harry, Please visit Roku Support for any product or support related questions at https://support.roku.com/ or call 408-556-9391

  Answered 1 month ago by Roku Team

  
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Q: QuestionI HAVE A 10 YEAR OLD 65 INCH SMART TV. TRIED PLUGING THE SMALL ROKU BOX I HAD FROM 3 YEARS AGO AND IT SAID IT WASNT GETTING ENOUGH POWER FROM THE TV. SO I HOOKED IT UP TO AN OUTLET TO GIVE IT MORE POWER STILL NO GOOD .WILL THIS NEW BOX WORK

Asked 1 month ago by KITTYCAT21.

• A:Answer Hello KittyCat21, Please visit Roku Support for any product or support related questions at https://support.roku.com/ or call 408-556-9391

  Answered 1 month ago by Roku Team

  
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Q: Questionwhat roku have add micro cd

Asked 1 month ago by dave.

• A:Answer Hello Dave, there are no Roku devices that have micro sd card expansions or readers.

  Answered 1 month ago by Roku Team

  
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Q: QuestionCan I record local news shows with this device?

Asked 1 month ago by Johnboy.

• A:Answer Hello Johnboy, no there is no recording feature built into Roku.

  Answered 1 month ago by Roku Team

  
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Q: QuestionCan I see local Chanel’s ?

Asked 2 months ago by Anonymous.

• A:Answer You can see local channels only if the streaming service you're connected to offers local channels. For example, if you use the DirecTV app to access their streaming service, then you will be able to see local channels. This device is not like a TV antenna that receives over the air signals.

  Answered 1 week ago by TigerMO

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Q: QuestionDoes this device support multiview on youtube

Asked 2 months ago by Anonymous.

• A:Answer Hello, To use YouTube Multi View on a Roku, open the YouTube TV app, find a live stream, and select the "Multiview" option from the on-screen menu to watch multiple live events simultaneously. Roku devices with OS 14 or higher can build custom multiviews with up to four channels, but this feature relies on individual app developers like YouTube TV to implement it. You may need to update your Roku and the YouTube TV app to the latest versions for full functionality.

  Answered 1 month ago by Roku Team

  
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Q: QuestionCan I you this product while traveling outside of the united states to a caribean country

Asked 2 months ago by Anonymous.

• A:Answer Hello, Roku devices are available and supported for full features in North America (United States, Canada, Mexico), Europe (France, Germany, United Kingdom, Ireland), and Latin America (Argentina, Brazil, Chile, Colombia, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Peru). https://www.roku.com/legal?srsltid=AfmBOoofPQ5qZttvZF68OAaK_msulfX38SlThn-i5q2uYaFgGHmuMrhp

  Answered 2 months ago by Roku Team

  
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Q: Questionwould i have to pay extra to watch channels on sling tv

Asked 3 months ago by nosey.

• A:Answer Hello mosey, sling is completely separate from Roku and any subscription or payment would be through them.

  Answered 3 months ago by Roku Team

  
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