Questions & Answers
- Model:
- 4850R
- |
- SKU:
- 6595009
Q: QuestionCan I see local Chanel’s ?
Asked by Anonymous.
- A:Answer You can see local channels only if the streaming service you're connected to offers local channels. For example, if you use the DirecTV app to access their streaming service, then you will be able to see local channels. This device is not like a TV antenna that receives over the air signals.
Answered by TigerMO
Q: QuestionDoes this device support multiview on youtube
Asked by Anonymous.
- A:Answer Hello, To use YouTube Multi View on a Roku, open the YouTube TV app, find a live stream, and select the "Multiview" option from the on-screen menu to watch multiple live events simultaneously. Roku devices with OS 14 or higher can build custom multiviews with up to four channels, but this feature relies on individual app developers like YouTube TV to implement it. You may need to update your Roku and the YouTube TV app to the latest versions for full functionality.
Answered by Roku Team
Q: QuestionCan I you this product while traveling outside of the united states to a caribean country
Asked by Anonymous.
- A:Answer Hello, Roku devices are available and supported for full features in North America (United States, Canada, Mexico), Europe (France, Germany, United Kingdom, Ireland), and Latin America (Argentina, Brazil, Chile, Colombia, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Peru). https://www.roku.com/legal?srsltid=AfmBOoofPQ5qZttvZF68OAaK_msulfX38SlThn-i5q2uYaFgGHmuMrhp
Answered by Roku Team
Q: Questionwould i have to pay extra to watch channels on sling tv
Asked by nosey.
- A:Answer Hello mosey, sling is completely separate from Roku and any subscription or payment would be through them.
Answered by Roku Team
Q: QuestionIs there a monthly cost to use this as a streaming service
Asked by Eeyore419.
- A:Answer Hello Eeyore419, Roku has no monthly fee and no credit card information ever has to be added. any subscriptions to Netflix, Hulu, Disney, etc are separate.
Answered by Roku Team

Q: QuestionDoes the box include the HDMI cable ?
Asked by Jack.
- A:Answer Yes it does>
Answered by KCDad
Q: QuestionDoes the Roku player record videos like a DVR?
Asked by VinK.
- A:Answer Hello VinK, No Roku does not record content.
Answered by Roku Team

Q: QuestionCan you catch local news
Asked by Rbjane1956.
- A:Answer Hello Rbjane1956, This is a yes and no, it depends on where you live or if your local channels have apps on Roku. Most major cities are covered through the Roku Channel but you can also download Fox, ABC, NBC, etc (May require a subscription) or you can try the HayStack News app.
Answered by Roku Team

Q: QuestionWhat is the purpose of the ethernet slot?
Asked by Vinny.
- A:Answer To connect your Roku to an ethernet network instead of WIFI.
Answered by Rick
Q: QuestionCan you use this device with a smart fire TV I'm looking for an external USB storage device for smart fire TV
Asked by Poodlemomof1.
- A:Answer Yes you can use this device with a Fire TV to add functionality to your tv setup. However, it is not an external storage device. For that you'd need an external SSD or HDD.
Answered by Rick
Q: QuestionDoes the included remote have a headphone jack?
Asked by Mayor.
- A:Answer NO
Answered by Crunch
Q: QuestionWhat are the specs of the included “Premium high speed HDMI® cable”?
Asked by Mayor.
- A:Answer Hello Mayor, 4K 60Hz as this is what the Roku Ultra outputs.
Answered by Roku Team

Q: QuestionCan the regular battery powered remote be used with this player?
Asked by KC.
- A:Answer I'm not sure, but you can try to pair it via the pairing button in the battery compartment. Fingers crossed!
Answered by KCDad
Q: QuestionWhat channels do you get
Asked by Anonymous.
- A:Answer The Roku does not receive off the air transmissions so this question doesn’t really apply.
Answered by user907155
Q: QuestionWill this work with my Harmony remote? Will Geek squad connect it to my Harmony remote?
Asked by Bookgirl.
- A:Answer Hello Bookgirlm, Compatibility depends on with Logitech Harmony remote you have. Roku devices are compatible with Harmony Hub devices but not IR remotes.
Answered by Roku Team

Q: QuestionIf I purchase a Roku streaming device to use on a tv for you tube TV will I get any charges from Roku??
Asked by Benny.
- A:Answer Hello Benny, Roku does not have a monthly charge of any sort. Youtube TV does have a subscription fee but that is from Youtube and not Roku.
Answered by Roku Team

Q: QuestionI should have been more specific. Will this remote power the soundbar on and off - or will it only control the volume?
Asked by jmkcc.
- A:Answer Hello jmkcc, This remote will not power your sound bar on and off.
Answered by Roku Team

Q: QuestionDoes the remote control the TV and a sound bar?
Asked by Jmkcc.
- A:Answer Hello Jmkcc, The Ultra remote will control the TV and will control the soundbar volume if the volume is controlled by the TV.
Answered by Roku Team

Q: QuestionHow do I access my free 3 months of Apple TV
Asked by Shari.
- A:Answer Hello Shari. When you set up your Roku device it has you enter in your email for your Roku account. Once finished you'll receive an email for the current promotion.
Answered by Roku Team

Q: Questiondoes this support amazon prime tv / amazon tv service? Thankyou!
Asked by Devlucmom2116.
- A:Answer Hello Deviucmom2116! Yes, Roku supports Amazon prime video, amazon music, and is compatible with Alexa.
Answered by Roku Team

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