Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

No content
  • Front. Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look.
  • SAMSUNG Switch from freezer to fridge
  • Alt View 11. Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look.
  • The text on the image reads "Apple Ayple 290 4." However, the correct spelling is "Apple Aple 290 4."
  • Alt View 13. Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look.
  • Alt View 14. Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look.
  • Alt View 15. Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look.
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds

Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look

Model:
RZ11M7074SA/AA
SKU:
6423217
Your price for this item is $899.99
Page Showing 21-40 of 97 questions
Ask a Question

  • QuestionHow do you change the temp it won't go up past -15

    Asked by Freezer.

    • Answer you need to chaange ffunction. button on front panel

      Answered by arcdreams

  • QuestionHow much room do you need around unit? Can it go in a closet?

    Asked by Kt.

    • Answer The measurements of this freezer are true. It does get warm on the sides when it is working to stay cold and of course on the back where the cooling system is. We have ours in a space that allows 2” of room on each side and 3.5 on the back. Not closed off and open on top. They need room to breath. Very please with this unit. Looks and works great.

      Answered by Jason

  • QuestionUpon delivery and plug in, how long does it take the unit to get to freezing temperature?

    Asked by Amanda.

    • Answer 3 hours is good to be in the safe side

      Answered by Manny

  • QuestionDoes RZ11M7074SA have an inverter compressor?

    Asked by SteveGraves.

    • Answer Yes it should. I looked at the manual for mine and it says the inverter compressor is warranted for 10 years on parts so I’m assuming that it does have it

      Answered by Never

  • QuestionCan this freezer/refrigerator function as freezer and refrigerator simultaneously?

    Asked by Sarah.

    • Answer Hi Sarah, No, this unit cannot function as a freezer and refrigerator simultaneously. It’s a convertible model, meaning it can operate as either a refrigerator or a freezer — but not both at the same time. Leo

      Answered by Samsung

  • QuestionIf I want more shelves than bins ( I have many tall bottles), can I buy more shelves ? IF so , where? Are there shelves in between the bins are stacked. also what are the dimensions of the bins? It is very difficult to find this information

    Asked by Jan.

    • Answer Hi Jan, Yes, this refrigerator model includes shelves between the bins, so there's no need to replace the bins in order to add extra shelves. However, if you’d still like to purchase additional shelves or bins, you can do so through our authorized distributor at the link below: Samsung Parts: https://samsungparts.com/pages/supports If you need the exact measurements of a bin, we recommend visiting a local Best Buy store where the model is on display. You can take measurements in person or contact Best Buy Customer Care at (888) 237-8289, available 24/7. They can help connect you with a store that has the model available and assist in obtaining the precise dimensions. Leo

      Answered by Samsung

  • QuestionInterior dimensions

    Asked by Harpua.

    • Answer Hi there, We're happy to receive your inquiry. Let us get you the information you need. To get accurate information about the fridge's interior dimensions. You should visit your nearest retail outlet to see the interior of the unit for yourself, or you can contact our Best Buy Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to speak to a salesperson who can verify it for you. Have a great day. -John

      Answered by Samsung

  • QuestionCan I take the legs off this refrigerator? It's just a little too tall, not by much, and removing the legs might do the trick. Thank you.

    Asked by Deb.

    • Answer Hi Deb, No, you can't take the legs off the refrigerator. You can have it adjusted. Please watch the full video and follow the steps on the link below to help you adjust the legs of the refrigerator. How to level your Samsung refrigerator. https://www.samsung.com/us/support/answer/ANS00062321/ Have a great day. ^Aloe

      Answered by Samsung

  • QuestionOn Samsung's website there are 3 glass colored options (white, navy & gray). I would like pricing for the white glass option instead of stainless steel. Can you order the white glass finish & if so, cost for 2?

    Asked by MaystreetMila.

    • Answer Greetings! We would love to provide details about your inquiry on this Samsung refrigerator model. This refrigerator model RZ11M7074SA/AA only comes in a Stainless Steel finish. The Samsung website, shared below, has a different model number for the Bespoke White Glass finish RZ11T747435/AA. https://www.samsung.com/us/business/builder/our-appliances/refrigerators/bespoke/11-4-cu-ft-bespoke-flex-column-refrigerator-with-customizable-colors-and-flexible-design-in-white-glass-rz11t747435-aa/# To better assist you with your question about the pricing and availability of the Samsung refrigerator model RZ11T747435/AA, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

      Answered by Samsung

  • QuestionDoes this product have to be plugged in GFI outlet? Or any wall outlet will work?

    Asked by Babyduck77.

    • Answer No, Candy, this refrigerator model does not have to be plugged into a GFCI outlet, however; the outlet is grounded and is 120V, 60 Hz. If the outlet does not meet these requirements, contact an electrician. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionHow much room behind and on the sides does this freezer require to operate efficiently?

    Asked by Pilgrim1.

    • Answer Hi there, The unit requires 2 inches of clearance on the back. Please see page 2 under the "Dimensions" section for the spacing /clearance needed in the spec sheet for the details. spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/other-refrigerators/rz11m7074sa/RZ11M7074SA_V8.pdf Have a great day. ^Charles

      Answered by Samsung

  • QuestionIs this a specialty refrigerator that can be used as Kimchi or sushi

    Asked by Kim.

    • Answer No, Kim, this is a regular upright convertible fridge. Please see the link below if you are interested in the specialty fridge. 17.3 cu. ft. Smart Kimchi & Specialty 4-Door French Door Refrigerator in White-Navy Glass https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/17-3-cu-ft-smart-kimchi-specialty-4-door-french-door-refrigerator-in-white-navy-glass-rq48t94b277-aa/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147220630) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionWhat is the wattage? nothing listed....

    Asked by Anonymous.

    • Answer Hi there, The energy consumption of the fridge is 361 kWh/yr. Please see "Power" in the specs section of the product page for reference. Product page https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/11-4-cu--ft--capacity-convertible-upright-freezer-in-stainless-look-rz11m7074sa-aa/#specs Have a great day. ^Aloe

      Answered by Samsung

  • QuestionWhat is the silver cover on the top?

    Asked by Anonymous.

    • Answer Greetings! We are happy to answer your question about this Samsung refrigerator model. The Silver colored cover on the top portion of the refrigerator is the control panel. I have shared this model's user manual link below. Please turn to pages 20 - 22 for the control panel functions and buttons. https://downloadcenter.samsung.com/content/UM/202010/20201005164257413/Onedoor_RR7000M_FRE_DA68-03561Z-00_EN-MES-CFR.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146894221 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionIs the freezer auto-defrosting, or manual? If manual, how often does it need to be defrosted?

    Asked by BigAL66518.

    • Answer Greetings! Yes, this Samsung refrigerator model is frost-free (auto-defrost). Leo

      Answered by Samsung

  • QuestionDo I need a water line to connect for this freezer? I would like to install in garage. Is it Garage ready?

    Asked by Sandy.

    • Answer Hi Sandy, No, a water line is not needed with this Samsung refrigerator model since it is not equipped with an ice maker, water dispenser, or autofill pitcher. I have shared this model's user manual. Please turn to page 15 for guidelines or requirements for the place of installation. https://downloadcenter.samsung.com/content/UM/202010/20201005164257413/Onedoor_RR7000M_FRE_DA68-03561Z-00_EN-MES-CFR.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146833865 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionCan I use it for Kimchi refrigerator?

    Asked by Jaimee.

    • Answer Hi Jaimee, Yes, using the proper kimchi storage yes you can use the fridge however it will serve you, we do have a proper kimchi fridge, link below. Kimchi fridge https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/7-6-cu-ft-kimchi-specialty-2-door-chest-refrigerator-in-silver-rp22t31137z-aa/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146800108) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionWe have a Samsung RZ11M7074SA freezer convertible refrigerator. It works wonderfully as a freezer. We have not yet stored anything on top of it. We want to know if putti9ng packages of paper towels on top of the unit will harm its performance. Thanks.

    Asked by WonderinginVT.

    • Answer I do not believe storing anything on top of this freezer would material impact its performance at all.

      Answered by Anonymous

  • QuestionWhich are the outside measurements? Height? Depth? Widst? Model Samsung RZ11M7074SA/AA A

    Asked by Alina.

    • Answer Hi Alina, Here are the dimensions of the fridge: 23 3/8" x 73" x 27 3/8". Please see the "Dimensions" section on page 2 of the spec sheet for reference. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/other-refrigerators/rz11m7074sa/RZ11M7074SA_V8.pdf Have a great day. ^Aloe

      Answered by Samsung

  • QuestionCan I order additional shelves?

    Asked by Jill.

    • Answer Hi Jill, Yes, you can order additional shelves. Should you wish to purchase a compatible shelf for this freezer unit, you may reach out to our Samsung Parts Team by calling (800) 627-4368. Available from Monday to Friday between 9:00 AM and 6:30 PM EST. They can check the compatibility and availability of the parts or accessories you wish to order. Have a great day! ^Chrystel

      Answered by Samsung

Page 2, Showing 21-40 of 97 questions

Best-selling upright freezers

  • Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White
    Your price for this item is $449.99
    The comparable value for this item is $799.99
  • Insignia™ - 17 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White
    Your price for this item is $549.99
    The comparable value for this item is $899.99
  • Insignia™ - 21 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White
    Your price for this item is $699.99
    The comparable value for this item is $999.99
  • Insignia™ - 7 Cu. Ft. Garage Ready Upright Convertible Freezer with ENERGY STAR Certification - White
    Clearance
    Your price for this item is $259.99
  • Whirlpool - 19.6 Cu. Ft. Frost-Free Upright Freezer with Temperature Alarm - White