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  • Question
    where is there a list of the Samsung soundbars that this works with/ is compatible with   (5 Answers)

    By Charlie April 22, 2016.

    Answers
    • Best 
      Answer

      From the Samsung web site for this model. Compatible Models HW-K360 HW-K450 HW-K550 HW-J6000R HW-K369 HW-K460 HW-K551 HW-J6001R HW-K390 HW-K490 HW-K560 HW-J6010R HW-KM36 HW-KM45 HW-K561 HW-J6011R HW-KM36C HW-KM45C HW-K590 HW-J4000 HW-JM4000 HW-JM4000C HW-J6090R

      By rpknarr July 26, 2016.

    • Question
      Do you need wires from the wireless receiver module to the speakers   (5 Answers)

      By Gabby August 7, 2016.

      Answers
      • Best 
        Answer

        Yes there are wires from the wireless receiver to the speakers. The only "wireless" part is from the receiver to the soundbar. So basically you can put the wireless receiver on the opposite side of the room without a wire running to the soundbar but you WILL still have wires going from the wireless receiver to the speakers. It is misleading though and should be labeled as "Wireless Rear Receiver with Wired Rear Speakers".

        By sagoffin September 1, 2016.

      • Question
        How do you charge the wireless speakers?   (5 Answers)

        By Byrdy June 17, 2016.

        Answers
        • Best 
          Answer

          The rear speakers are hardwired to their own box in the rear of the room that has to be plugged in an outlet. The box gets its sounds wirelessly from the front main speaker.

          By Benji June 17, 2016.

        • Question
          Anyone have a problem with the speakers connected but with no sound? Using it with HW-K550. Got the steady blue light indicating they are connected. No sound at all. Tried a lot of different TV channels, Netflix movies, music, etc. Settings on and at +6.   (3 Answers)

          By Anonymous November 29, 2016.

          Answers
          • Best 
            Answer

            Make sure you do not push the wires in too far and you need to make sure the metal has contact from the wires and not the insulation

            By lightwalker03 November 29, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          why can't i get the sound adjusted to a level I can hear. Tried the settings via the sounder without success. Rear speakers are very low. Sorry I bought these speakers.   (3 Answers)

          By ernie2249 June 1, 2016.

          Answers
          • Best 
            Answer

            There are two settings available from the sound bar to adjust them. The first is to turn the rear speakers "ON/OFF" and the other is "REAR SPEAKER LEVEL". Like all the other settings, your highest available level is "6". They are fairly quiet but are only designed to help give minimal sound behind you for the "directional" effect of of surround sound. I have a large couch and have to move then closer together when I want to watch a movie so that they are more effective. I definitely like them though.

            By BigRed October 15, 2016.

          • Question
            What is the length of the wires that connect each of the two speakers to the wireless receiver?   (3 Answers)

            By Anonymous August 15, 2016.

            Answers
            • Best 
              Answer

              The speakers are not wireless. The wires are about 12' long I think. I just spliced some speaker wire onto the existing wires to make them longer - easy and effective.

              By RWH1 August 18, 2016.

            • Question
              What's the wireless range how far from receiver can you go?   (2 Answers)

              By john August 21, 2016.

              Answers
              • Best 
                Answer

                I don't know what the maximum distance is, but I have mine about 20 feet away.

                By Mindlantern September 25, 2016.

              • Question
                How to connected to my TV?   (2 Answers)

                By Rudy May 1, 2016.

                Answers
                • Best 
                  Answer

                  They don't connect to your tv. They're made specifically for the 2016 Samsung Soundbar w/wireless subwoofer systems

                  By Syedna May 20, 2016.

                • Question
                  Are they compatible with hwf 550 soundbars?   (2 Answers)

                  By Anonymous June 11, 2016.

                  Answers
                  • Best 
                    Answer

                    According to the compatible chart in my manual the HW series sound bar is not compatible. Only HW-K and HW-J models are.

                    By neetsg June 25, 2016.

                  • Question
                    How many wireless speaker kits can you put no a Samsung HW-KM45 sound bar?   (1 Answer)

                    By JoJo May 22, 2017.

                    Answers
                    • Best 
                      Answer

                      Hi JoJo, the HW-KM45 only supports 1 kit. ^Rosi

                      By MrSamsung May 22, 2017.

                      • Samsung Representative

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