Questions & Answers

36 Questions & 130 Answers
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  • Question
    With the sound bar connected to the TV via the optical cable will the TV volume control sound bar volume?   (5 Answers)

    By Calvin July 1, 2017.

    Answers
    • Best 
      Answer

      I have a Samsung TV as well as this sound bar. I went under my TV settings and changed my audio settings to the optical output and I have no problems. All of my remotes control the sound bar now. The sound is so much better.

      By Reviewer July 1, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Can I connect a Bluetooth headphone to the soundbar? My boyfriend likes to watch tv in bed until late but the sound of the tv bothers my sleep so we're looking for a solution. Our TV is not a Bluetooth TV.   (3 Answers)

    By Mimi July 28, 2017.

    Answers
    • Best 
      Answer

      the soundbar can RECEIVE a Bluetooth signal, not TRANSMIT one

      By Anonymous August 16, 2017.

    • Question
      Why aren't dimensions of sub woofer listed anywhere. Does anyone know the actual dimensions of subwoofer?   (2 Answers)

      By AnnaG July 18, 2017.

      Answers
      • Best 
        Answer

        DIMENSIONS (INCHES W x H x D): • SOUNDBAR: 35.73 x 2.11 x 2.78 • SUBWOOFER: 7.05 x 13.9 x 11.79 • SHIPPING: 38.19 x 18.62 x 9.25 WEIGHT (LBS): • SOUNDBAR: 3.31 • SUBWOOFER: 10.14

        By pjatlanta July 20, 2017.

      • Question
        Dumb question, but the specs say "wall mount", and I want to put this in front of the TV on top of the TV stand and not on the wall. Does this matter or affect sound quality? Thanks.   (5 Answers)

        By HappyMom June 24, 2017.

        Answers
        • Best 
          Answer

          It can be placed in front of the TV. The sound is the same either way.

          By Gizmojo June 25, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does anybody have this on a backyard, this would work? Thanks in advance   (3 Answers)

        By JQ1 July 20, 2017.

        Answers
        • Best 
          Answer

          It does not appear designed for outside use, and like any electrical item, it must be protected from rain.

          By wdlevy July 27, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        I am not familiar with using any type of external speakers, but I just got a new samsung tv. I have a ps4 and cable box going into the tv. Would I run an HDMI to the sound bar or is it a different type of connection?   (4 Answers)

        By Fluke July 14, 2017.

        Answers
        • Best 
          Answer

          It's has hdmi, optical and other inputs. I prefer optical and it works well on my Samsung tv. You just select the input you want the sound bar to monitor and view it on a center display on the bar. That's all there is to it!

          By SRay July 14, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Does this turn on and off automatically with the TV?   (5 Answers)

        By trailblazer15 May 29, 2017.

        Answers
        • Best 
          Answer

          Yes it can be programmed to do just that..

          By Anonymous May 29, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does the sound bar come with an input cable?   (5 Answers)

        By Holly May 25, 2017.

        Answers
        • Best 
          Answer

          It only comes with the optical cable to connect to the TV.

          By Anonymous May 26, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        I have a macbook pro......that I like to listen to videos on....can I connect it to the sound bar to enhance sound? My husband is hard of hearing   (5 Answers)

        By dk May 20, 2017.

        Answers
        • Best 
          Answer

          yes he can does it, using bluetooth connections

          By jpbueno May 20, 2017.

        • Question
          How long is the sound bar?   (3 Answers)

          By glenn April 30, 2017.

          Answers

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