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Questions & Answers

Your price for this item is $989.99
Page Showing 1-20 of 50 questions
  • QuestionWhat is the maximum spin speed of this washer?

    • Answer The maximum spin speed for this washer is 1400 revolutions per minute.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of this Samsung washer?

    • Answer This Samsung washer has a 2.5 cu. ft. capacity.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this washer have a steam function?

    • Answer Yes, this washer uses the power of steam to gently remove stains without pretreatments.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Samsung washer come with a stacking kit?

    • Answer No, a stacking kit is not included with this washer, but a compatible model (SK-DH) is available.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect this washer to my phone?

    • Answer Yes, this washer is Wi-Fi enabled and can be controlled remotely using the SmartThings app on your smartphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the AI Smart Dial feature work on this washer?

    • Answer The AI Smart Dial learns your preferred washing cycles and recommends them, simplifying your laundry routine.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this a complete electric unit or does it also require gas hookup? Does this come with a warranty?

    Asked by Vick.

    • Answer Hello Vick, Yes, this washer model operates on electricity alone and is covered by warranty. Please click the link to access the complete warranty details of the washer: https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=WW25B6900AW/A2 Have a great day. -John

      Answered by Samsung

  • QuestionHi.. is a handwashing program included? To use for wool or silk cloth? Thank you.

    Asked by Tom2000.

    • Answer Hi Tom, Yes, this washer has a hand wash option; you can use the delicate cycle for silks or other hand wash laundries. Thank you for choosing Samsung and have a great day! ^Rainly

      Answered by Samsung

  • QuestionIs this compact enough to fit where my dishwasher would go? Can I install it this way?

    Asked by Angie.

    • Answer Here is what it requires for fit: Product Height is 33 1/2 inches Product Width is 23 5/8 inches Product Depth is 26 13/16 inches Depth With Door Open is 44 1/8 inches

      Answered by RockofBOS

  • QuestionWhere can I view the manual for this model? The manual that came with this washer is useless.The U tube is also useless.Model is Samsung 2.5 Cu Ft. WW25B6900AW/A2

    Asked by mets25.

    • Answer Everything was handled

      Answered by DianeC

  • QuestionHow many inches are necessary between this washer and the wall behind it?

    Asked by JTree.

    • Answer 2 inches

      Answered by StevenL

  • QuestionCan this model be stack with model # DV22N6800HW THANKS

    Asked by Gus.

    • Answer Hi Gus, No, this model of dryer, DV22N6800HW, is not compatible with the washer in the review. Thank you and have a great day! -Ricardo

      Answered by Samsung

  • QuestionDoes this machine having a heating element inside (meaning just the cold hose needs to be attached), or do you need to attach both the hot and cold hoses?

    Asked by Amy.

    • Answer Hi Amy, Thank you for reaching out to us. We're glad to assist. Yes, this washer model requires being attached to both a hot and cold water supply. Have a lovely day. -Kimberly

      Answered by Samsung

  • QuestionDoes it need high efficiency detergent?

    Asked by Detergent.

    • Answer Greetings, Yes, we highly recommend using high-efficiency detergent with this washer model, as it contains suds suppressors. With fewer suds produced, the load tumbles more efficiently, maximizing cleaning performance. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148608582) to help our team pull up your information when you message us. Have a fantastic day. -Kimberly

      Answered by Samsung

  • Questionhow high should the washing machine outlet box for this machine

    Asked by Eric.

    • Answer That is set by government codes. It would also depend on rather you are stacking them or not. Most have it above the top of the washer so it is accessible.

      Answered by user127013

  • QuestionHow do I bypass the steam feature to wash my clothes in tap cold water

    Asked by Rob.

    • Answer Hi Rob, To bypass the steam feature and wash your clothes using tap cold water on your Samsung WW25B6900AW washer, you can adjust the wash cycle settings to use the "Tap Cold" temperature option. This setting allows you to wash your clothes in cold water directly from the tap without activating any steam features. On your washer, the cycle settings include five temperature options: Extra Hot, Hot, Warm, Cold, and Tap Cold. Simply select the "Tap Cold" option, which ensures your washer uses cold water for the entire cycle. This choice will bypass any steam-related functions, offering an energy-efficient and gentle wash for your clothes.Please see pages 37 - 41 of the manual under the "Operating a cycle." If you're using the Smart Dial, the washer may automatically adjust settings for optimal results, but you can still manually control the temperature to ensure that no steam is applied during the cycle on page 35 under the "Control panel" section of the manual . Manual https://downloadcenter.samsung.com/content/UM/202306/20230630152328744/DC68-03645H-01_IB_WW6900B_WASHER-MD_SimpleUX_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147681012) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • Questionwill this be stackable with my current Samsung stacked dryer?

    Asked by Anonymous.

    • Answer Greetings, We're so glad to receive your inquiry. Let's get you the details you need. The compatible dryer models for this washer are DV25BG6900EW and DV25BG6900HW. So, if your dryer is not either of these two models, please feel free to get back to us via the following options and provide us with the model of your dryer so we can validate its compatibility with this washer: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147635087, to help our team pull up your information when you message us. Have a great day. -John

      Answered by Samsung

  • QuestionWill this work with a tankless water heater?

    Asked by Ellis14.

    • Answer Yes

      Answered by user127013

  • QuestionI was told by best buy representatives that it comes with a stacking unit, Is this true? based on some of the comments, it sounds like it does not

    Asked by 4663.

    • Answer Dear Bestbuy clients, We are glad to receive your inquiry about the stacking kit. Let us help. The SK-DH is usually purchased separately, and you can purchase it from our authorized distributor of Samsung parts and accessories at the link below. https://samsungparts.com/products/sk-dh To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly

      Answered by Samsung

  • QuestionDoes this comes with the hose to attach to the water valves?

    Asked by Shay.

    • Answer yes

      Answered by user127013