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  • Front. Samsung - 30" Electric Cooktop with WiFi - Stainless Steel.
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Samsung - 30" Electric Cooktop with WiFi - Stainless Steel

Model:
NZ30K6330RS
SKU:
5581716
Your price for this item is $1,199.99
The comparable value price is $1,489.99
Page Showing 1-20 of 22 questions
Ask a Question

  • QuestionPlease verify if these knobs are metal or plastic. I understand Samsung to typically have metal knobs - and if yes are they stainless steel or what metal are they?

    Asked by AJ.

    • Answer Hi AJ, Thank you for making this query. To provide you with the most accurate answer as to what these cooktop knobs are made of, please get in touch with our Samsung parts team at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146496479) to help our team pull up your information when you message us. Have a great day. -John

      Answered by Samsung

  • QuestionAre there ranges that come with timers for the range top burners?

    Asked by Leonda.

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  • QuestionWhat are the required countertop cut out dimensions for this item? Current cut out is 28.5" x 19.5"

    Asked by KitchenCurious.

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  • QuestionIf the ceramic cooktop is broken can just the glass be replaced, or must the whole unit be replaced?

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. If the ceramic cooktop is broken, peeling, bubbling, or cloudy under the surface; you can follow the steps indicated in the Samsung link I have shared below. https://www.samsung.com/us/support/troubleshooting/TSG01001943/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144532700 Leo

      Answered by Samsung

  • Questionwhat does the WiFi do? Don't understand. Thanks

    Asked by madasahatter.

    • Answer Hi madasahatter. Thank you for reaching out regarding your Samsung - 30" Electric Cooktop with WiFi and what does the WIFI does. Regarding your concern, The cooktop has a built-in WiFi module you can use to sync the cooktop with the SmartThings app. On the smartphone app, you can monitor the operating status of the cooktop. Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak WiFi signal. Here is the link to the user manual for further assistance. Please go to page 20. https://downloadcenter.samsung.com/content/UM/201904/20190417163432368/NZ30K6330R_DG68-00821A-05_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144277375 ^Camille

      Answered by Samsung

  • QuestionWhat is the material of the knobs, metal or plastic?

    Asked by Dan.

    • Answer Thanks for asking, Dan! Our specifications list this model as having metal knobs. ^Jecca

      Answered by Samsung

  • QuestionDo I need specific pots for this stove

    Asked by Anonymous.

    • Answer Hello there! There is not a certain type of cookware to use however I have provided the link to the manual that will shed light on the types of cookware. (https://downloadcenter.samsung.com/content/UM/201904/20190417163432368/NZ30K6330R_DG68-00821A-05_EN-MES-CFR.pdf) please see page 19. Thank you for choosing Samsung. ^Nic

      Answered by Samsung

  • Questionthe range shows it is on but the elements are not heating

    Asked by rakersxc1.

    • Answer I'd like to help with this, Roger! I have this link (https://bit.ly/3uPwEH7) that can walk you through what steps to take if the cooktop is not heating properly. ^Jecca

      Answered by Samsung

  • Questionwhat amp circuit is required?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 30" Electric Cooktop with WiFi on what amp circuit is required. Regarding your concern, 40 amp is required. I recommend you check your installation manual for further assistance. Please go to page 7. https://downloadcenter.samsung.com/content/EM/201912/20191209121056070/Radiant_Install_NZ30K7570R_DG68-00825A-07_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144348395 ^Camille

      Answered by Samsung

  • QuestionI am replacing a downdraft cooktop with a bigger cut out in my quartz than this requires. Is that a problem?

    Asked by Chet.

    • Answer I had to have larger cut out and it worked out fine.

      Answered by Queen

  • QuestionDoes this cooktop allow you to have a griddle on the burners on the left side ?

    Asked by lynn.

    • Answer Hi lynn. Thank you for reaching out regarding your Samsung - 30" Electric Cooktop with WiFi if you can have a griddle on the left side. Regarding your concern for this type of model, we cannot put a griddle; however, a griddle can be put on the 30" Smart Gas Cooktop with Illuminated Knobs. Here is a link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/cooktops-and-hoods/electric-cooktops/30--built-in-electric-cooktop-with-rapid-boil-nz30k6330rs-aa/#support Also, here is the link for the 30" Smart Gas Cooktop with Illuminated Knobs. https://www.samsung.com/us/home-appliances/cooktops-and-hoods/gas-cooktops/30-gas-cooktop-2018-na30n6555ts-aa/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144322026 ^Camille

      Answered by Samsung

  • QuestionDoes it come with the magnetic knobs?

    Asked by Shelley.

    • Answer Hi Shelley! This model does not have the magnetic knob. ^Jecca

      Answered by Samsung

  • QuestionDoes this model have a down draft

    Asked by Sara.

    • Answer If you are referring to the Downdraft Ventilation. This Electric Cooktop does not have it.

      Answered by CommunityAnswer

  • QuestionHow fast is the rapid boil? Mine seems really slow

    Asked by Momma.

    • Answer enough, it heats up fast when you use the full temperature i.e. the right side of the temperature of large spaces.

      Answered by Patricia

  • Question1. Are the knobs removable for cleaning? 2. is the lip around the surface raised or flush? ... could be an issue with my round griddle on the back element. thanks! thomas

    Asked by tomacito.

    • Answer Yes the knobs are removable for cleaning. Stovetop is flush and griddle would not be a problem.

      Answered by LISAJJ

  • QuestionWhat kind of outlet is needed?

    Asked by Kg11.

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  • QuestionWhich burner has rapid boil?

    Asked by Bobo.

    • Answer Hello Bobo! This cooktop has 2 dual elements, 9"/6" (center) that can be used for Rapid Boil and 8"/5". You can also check out additional specs for this unit by clicking this link: https://bit.ly/2nXO8kx ^Penny

      Answered by Samsung

  • QuestionDoes this range have a back draft? The only I currently have is in the center...

    Asked by Jenn.

    • Answer Yes, this cooktop is a rear draft unit.

      Answered by CommunityAnswer

  • Questioncan you purchase more magnetic burner knobs?

    Asked by Ron.

    • Answer Ron, here is a link with the part and where to purchase: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DG94-01480A.aspx?model=NZ30K6330RG/AA ^Heath

      Answered by Samsung

  • QuestionHow easy is it to clean around the knobs? Can the knobs be removed on a regular basis to clean the control area/surface? Thanks

    Asked by Anonymous.

    • Answer Thanks so much for asking! This link (https://bit.ly/3lOY8bz) has all the best information about cleaning the cooktop. ^Jecca

      Answered by Samsung

Page 1, Showing 1-20 of 22 questions

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