Questions & Answers

Q: QuestionHow high does range hood mount above top of range cooktop?

Asked 6 years ago by Jimmer.

• A:Answer Gas cooktop 32"

  Answered 6 years ago by IgnacioVerified Purchase

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Q: QuestionWhat is CFM on this unit.

Asked 3 years ago by Walt.

• A:Answer The manual sys 390-600 cfm.

  Answered 3 years ago by DougOVerified Purchase

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Q: QuestionI purchased and had it installed and now want to downsize due to kitchen remodel, I just need about a 1/2 inch wide less 28 or 29 inch, can I get any credit on purchasing a smaller one

Asked 1 year ago by Virginia.

Q: QuestionIs there a vent hood extension? Our ceilings are higher than the cover?

Asked 3 years ago by Willias.

• A:Answer Yes, but must order on line

  Answered 3 years ago by IndySurveyorVerified Purchase

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Q: QuestionWhat is the best method to get the protective film off without scratching the sensitive black stainless steel on the chimney extension. It has been waiting mounting for some months. After this long I am afraid it is more stuck than normally.

Asked 3 years ago by TH.

• A:Answer Hi TH. Glad that you ask what is the best way to remove the protective film without scratching the sensitive black stainless steel on the chimney extension. We recommend removing the protective film covering the product before putting it into operation. We also recommend that installation work and electrical wiring must be done by a qualified person(s) in accordance with all applicable codes and standards, including fire-rated construction. Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionIS THIS HOOD ABLE TO BE RECURCULATED INDOORS AND NOT REQUIRE OUTDOOR OR ROOF INTALLATION?

Asked 3 years ago by AMY.

• A:Answer Hi AMY, Thanks for reaching out and we hope you are in good health. We are happy that you are interested in Samsung Hoods. Yes, this hood can be set to Non-Vented (recirculating). I have included the link for the Hoods user manual. Please click on the link and turn to page 5 for installation guidelines. https://downloadcenter.samsung.com/content/UM/201712/20171226100348965/LIB0141834_Premium_Plus_NK30K7000WS_A2.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144242428 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIsn't the boost supposed to be louder and faster than high? I can not feel any difference in my new unit.

Asked 3 years ago by Pokhara.

Q: QuestionWhere do you connect the power for the vent hood https://www.bestbuy.com/site/samsung-30-convertible-range-hood-with-wifi-fingerprint-resistant-black-stainless-steel/6111532.p?skuId=6111532

Asked 4 years ago by Joelle.

• A:Answer I'm happy to help with this! First, here's a link (https://bit.ly/3zxehJd) to the user manual for this model. Page 8 begins the electrical connection section. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this range only turn on automatically with cooktop but not with a slide in range ?

Asked 4 years ago by Jenn.

• A:Answer I'm sure Samsung has slide in ranges with Bluetooth and auto connectivity.

  Answered 4 years ago by SassyVerified Purchase

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Q: QuestionIs it cealing mounted?

Asked 4 years ago by Gema.

Q: QuestionDo you need to purchase the recirculating kit for this range hood?

Asked 4 years ago by Anonymous.

Q: Questionwhere do i order part model, Samsung part supply chain are not carry this model part at all, need to order a circuit board. NK30K7000WS/A2 Variation 0001 Samsung 30 - Inch Range Hood

Asked 4 years ago by tony.

Q: Questionwhat is the cfm?

Asked 4 years ago by Al.

• A:Answer Manufacturers specs say 390-600 cfm

  Answered 4 years ago by BzagsxVerified Purchase

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Q: QuestionWhere do I purchase a new fan motor?

Asked 4 years ago by Anonymous.

Q: QuestionWhy would anyone want or need WiFi in a range hood ?

Asked 4 years ago by Fay.

• A:Answer I have no answer for you for I haven’t received it yet. It was the only one available in my area.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionDuring installation the chimney was scratched Can I order only the chimney?

Asked 5 years ago by Fay.

Q: QuestionIs it wall mounted

Asked 5 years ago by Bclark.

• A:Answer Yes, it is.

  Answered 4 years ago by AgnesVerified Purchase

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Q: QuestionIs this vent hood meant to be vented outside?

Asked 5 years ago by Ab.

• A:Answer Hi there, I can answer that. You are able to either vent outside or recirculating. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionIs this ductless?

Asked 5 years ago by Anonymous.

• A:Answer Hi there, i can help with that. All vented appliances from Samsung are Exterior & Recirculating Capable. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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