Questions & Answers
- Model:
- RF32CG5400SR/AA
- |
- SKU:
- 6546221
Highly rated by customers for: Ice Variety, Overall Performance, Capacity
$1,799.99Your price for this item is $1,799.99
Comp. Value: $2,339.99
The comparable value price is $2,339.99
Page Showing 1-20 of 53 questions
Q: QuestionIn reference to the answer to question...Can the bottom ice tray be removed .. Please explain why the bottom ice maker bin can not be removed and that space used for extra freezer space when bottom ice maker is turned off. I currently do on older model.
Asked by LLG.
- A:Answer Greetings! We are glad to clarify details about the usable space under the ice maker in the freezer compartment of this Samsung refrigerator model. When the ice buckets are removed and the ice maker is disabled, the space can be used for extra space as long as the food will not touch the ice maker as it can damage it when food solidifies/gets frozen. It is not recommended to use the ice buckets for food storage as there is a high risk of frozen food damaging the ice maker when its doors are opened or closed. Leo
Answered by Samsung

Q: QuestionCan the Water dispenser/Ice Maker be run without a filter? We just had Culligan installed so it is already filtered so there isn't much of a point to another filter
Asked by asthor.
- A:Answer Hi there, Yes, the refrigerator's ice maker and water dispenser can run without the filter. If you do not want to use the internal water filter, you need to remove the filter. No additional steps will be required, as the filter housing has an automatic seal to prevent leaks. Have a great day, -Ernest-
Answered by Samsung

Q: QuestionDoes it have a water filter for the dispenser?
Asked by confusedandtired.
- A:Answer Yes, it does have a filter. It’s right in the front in between the crisper doors. Super easy to change.
Answered by DDoz
Q: QuestionIs it fingerprint free?
Asked by Jesse.
- A:Answer Hi Jesse, Yes, this Samsung refrigerator model has a Fingerprint Resistance finish in Stainless Steel and Matte Black Steel. In addition, Fingerprint-resistant finishes on refrigerators are designed to minimize smudges and make them easier to clean, but they don’t make the surface entirely immune to fingerprints. Leo
Answered by Samsung

Q: QuestionJust got my new unit delivered yesterday. Plugged in about 7pm last night. Fridge is not cooling at all. What could be the cause?
Asked by JonChandler.
- A:Answer Check the temperature setting.
Answered by KevinY
Q: QuestionAre the doors removable. Installation team might have to remove the doors in order for it to bring inside the house.
Asked by Mike.
- A:Answer Hi Mike, Yes, the doors are removable. ^Rodel
Answered by Samsung

Q: QuestionMy bottom ice maker isn’t making any ice. Some of the frozen food is unfreezing. Is there something wrong with it ?
Asked by RocioR.
- A:Answer Hi Rocio, Thank you for reaching out regarding the issue with your bottom ice maker and the unfreezing of some frozen food. We understand the importance of having all components of your refrigerator functioning properly, and we're here to assist you. The symptoms you described could indicate a potential issue with the ice maker or the overall cooling system of your refrigerator. To troubleshoot and address this matter effectively, we recommend the following links and the hyperlinks and video instructions: Check the panel icon to ensure the bottom ice maker is turned on. For more details, please see page 43 under the"Ice Maker" section of the manual. Manual https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147220850) to help our team gather your information. Have a great day. ^Charles
Answered by Samsung

Q: QuestionDoes this ice maker make crescent shaped ice?
Asked by Icemuncher.
- A:Answer It makes crescent shaped ice in the door dispensary. You can select crushed ice from that location. It will then crush some of the crescent ice. The freezer makes large cubed ice (one to one and a quarter inches in size). These are dropped into a collection container. It also makes cubes that are one half inch square. These are deposited into a second collection container.
Answered by BillS
Q: Questioni have a Samsung RFG297 , had problems for years with water running down and freezing under pantry and the pantry drawer wont open . Now the water dispenser quit working. Thinking about buying a new fridge Have you addressed this problem?
Asked by mikeh.
- A:Answer I have not. I heard about certain Samsung water dispenser issues mostly I’d the fridge is 7-10 years old or older, I have not yet encountered any issues myself
Answered by user596591
Q: QuestionDoes the water/ice dispenser come with a drip/water collection tray?
Asked by waterdispenserdriptray.
- A:Answer No
Answered by RobertG
Q: QuestionDoes the refrigerator have leveling feet adjustments in the front and rear. We had a whirlpool that had no front level adjusters and it was not stabile. . Please confirm. Thank you
Asked by soundman12.
- A:Answer Yes.
Answered by IssanellyP
Q: QuestionDo you have elctri:c stove with oven?
Asked by Anonymous.
- A:Answer Hello there, Yes, we have options for an electric stove with an oven. Please see our website below for assistance, or you can go to the nearest retailer in your area. Samsung Website https://www.samsung.com/us/home-appliances/ranges/all-ranges/?shop=Buy+Online&fuel_type=Electric Thank you! ^Camille
Answered by Samsung
Q: QuestionCan the bottom freezer ice tray be turned off? Prefer to have more space for frozen food.
Asked by Buyer666.
- A:Answer Yes
Answered by BrendaW
Q: QuestionWhy is the bottom left side of the draw always get full of ice where the drawer will not close until the ice is melted?
Asked by MaryF.
- A:Answer Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Here are four troubleshooting steps for the refrigerator door that won't close; kindly select the one that matches and click the embedded words. Samsung refrigerator or freezer doors will not close. https://www.samsung.com/us/support/troubleshoot/TSG10007112/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number (1151298348) to help our team locate your information when you message us. Thank you. -Ricardo
Answered by Samsung
Q: QuestionIs this a sealed system?
Asked by Charlie.
- A:Answer Hi Charlie, Yes, this Samsung refrigerator model uses a sealed refrigeration system. Leo
Answered by Samsung
Q: QuestionIs this available in a different size?
Asked by Jeff.
- A:Answer Hello Jeff, Yes, this refrigerator model is available in "Full depth" (36.25 inches) and "Counter depth" (31.75 inches). For reference, we shared the product link below. 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Four Types of Ice in Stainless Steel https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/31-cu-ft-mega-capacity-3-door-french-door-refrigerator-with-four-types-of-ice-in-stainless-steel-rf32cg5400sraa/ Have a wonderful day. -Kimberly
Answered by Samsung
Q: QuestionAre there 220V for use in the Caribbean
Asked by Nicole.
- A:Answer Dear Valued Best Buy Client, Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille
Answered by Samsung
Q: Questionour power went out and all the settings are gone can u send those to me? The light also went out and doesn't come back on
Asked by Anonymous.
- A:Answer Hello there, Thank you for reaching out regarding your fridge light and its settings. Allow us to help. Here is a guide to help you troubleshoot if your fridge light is not working. Samsung refrigerator lights do not turn on https://www.samsung.com/us/support/troubleshooting/TSG01109322/ Please refer to this link to your user manual for more details on the recommended temperature settings. Turn to pages 42 to 43, "01. Fridge and 02. Freezer." Manual https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149330241) to help our team pull up your information. Have a great day. ^Camille
Answered by Samsung

Q: QuestionAfter inserting new filters how long does ice begin to fill up
Asked by Virgo.
- A:Answer Hi Virgo, It starts after you open the water valve, and the ice is formed; however, it is recommended that you run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line. Should you need further assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149283075) to help our team pull up your information when you message us. Have a great day, -Ernest- -
Answered by Samsung

Page 1, Showing 1-20 of 53 questions
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