Main Content

Questions & Answers

$1,699.99
Save $190
The comparable value is $1,889.99
Deal ends tomorrow
Page Showing 1-20 of 67 questions
  • QuestionAre there adjustable shelves in this refrigerator?

    • Answer Yes, the refrigerator has adjustable slide-in shelves.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I monitor the power usage of this refrigerator?

    • Answer Yes, you can monitor the power usage using SmartThings.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this smart refrigerator have a door open alarm?

    • Answer Yes, this refrigerator has a door-open alarm feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this refrigerator have an automatic defrost type?

    • Answer Yes, this refrigerator features an automatic defrost type.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this refrigerator ENERGY STAR certified?

    • Answer Yes, this refrigerator is ENERGY STAR certified.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this refrigerator come with a warranty on parts?

    • Answer Yes, this refrigerator comes with a 1 year warranty on parts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre the refrigerator shelves made of tempered glass?

    • Answer Yes, the refrigerator shelves are made of tempered glass material.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIf you don't plan to use the ice maker function can you remove the ice trays and use the space for additonal food storage.

    Asked by TheMan.

    • Answer Greetings, We are glad to receive your question about the ice bucket removal of this Samsung refrigerator. Let us help. Yes, you can remove the ice bucket. Please see pages 58 and 64-65 of the model's user manual link below for the steps. https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146951104, which will help our team pull up your information. ^Rainly

      Answered by Samsung

  • QuestionHow many pounds of ice does the fridge make daily?

    Asked by IceChewer.

    • Answer Hi there, Let me answer your question. Although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionCan the doors be taken off for delivery? Could someone please tell me the measurements with the doors off? I'm needing to find out if the refrigerator can fit through my 34" wide doorway. Thank you.

    Asked by Pearl.

    • Answer YES, ALL 3 DOORS CAN BE REMOVED TO FIT THRU A 34" DOORWAY..... I JUST WENT THRU THIS WITH MY CONTRACTOR, ... DOORS ( MUST ) COME OFF TO GET IN THRU THE DOORS, BUT IT WILL FIT !

      Answered by Anonymous

  • QuestionHi, Can this refrigerator operate without using the app or WiFi? I just want a refrigerator to work like a refrigerator. Thanks

    Asked by JonasGrumby.

    • Answer We just use it like a refrigerator. We don't use the app with it.

      Answered by DiscountD

  • Questionmy ice maker button does not work to where i can shut off "ice Maker" because i do no plan on hooking up the water line to it.

    Asked by Leso.

    • Answer You need to connect the fridge to your WiFi with the Samsung smart things app, and you can shut off the ice making from there. I did the same thing.

      Answered by ShutOffViaApp

  • QuestionWill magnets stick to this refrigerator?

    Asked by PunkToad.

    • Answer Yes i have a an erasable calendar on mine

      Answered by Mom805

  • QuestionHow do I turn up freezer

    Asked by Perkins7070.

    • Answer Hello Perkins7070, We value your interest in your Samsung refrigerator and your question about adjusting the freezer temperature. You can manage the freezer setting through the control panel of the refrigerator, allowing you to increase or decrease the temperature as needed. For a clear step‑by‑step guide on adjusting refrigerator and freezer temperatures, you may refer to the link below: How to set the temperature on a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10001436/ Please keep this reference number for your records: 1152238846. Feel free to reach us through the following channels for further assistance: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you and truly value your business. Nicole Samsung Care

      Answered by Samsung

  • Questionwhat is the actual dimension of the shelf inside ? mainly the depth of the shelf itself ?

    Asked by john.

    • Answer Hi john, We value your interest in your Samsung refrigerator and your question about the shelf dimensions. Based on comparable 30–32 cu. ft. Samsung French door refrigerators, the estimated interior shelf depth is approximately 16.5" to 17.5" (42–44 cm). You may refer to the link below for the product details: • https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/rf32cg5100sraa/pdf/WillitFit_RF32CG5100.pdf Please keep this reference number for your records: 1152234535. We appreciate hearing from you and truly value your business. Christian Samsung Care

      Answered by Samsung

  • QuestionCan i keep this fridge in the fully insulated Garage (ceiling, wall and Garage door are insulated) and Im not going to use the water line. so, No use of Ice maker. Half of the Garage is already covered by 2nd floor bedroom. Will it be any issue to keep.

    Asked by Satish.

    • Answer Hi Satish, Thank you for reaching out. If your garage conditions are similar to your kitchen, you can likely keep the refrigerator there. Please refer to the guidelines on pages 8, 9, and 22 for more details. User Manual: https://downloadcenter.samsung.com/content/UM/202512/20251219060210016/DA68-04752Q_FDR_RF6500C_3Door_EN-MES-CFR_251014.pdf -Diana

      Answered by Samsung

  • QuestionWhat is the warranty

    Asked by Anonymous.

    • Answer Hi there, Please refer to the link below for the refrigerator model’s warranty. Standard Limited Warranty (RF32CG5100SRAA - 32 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Dual Auto Ice Maker in Stainless Steel): https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=RF32CG5100SRAA Have a great day! Nicole

      Answered by Samsung

  • Questionwith doors off will it fit 30 in opening

    Asked by bill.

    • Answer No, Bill, as even if without the door and without handles, the dimension is 35 3/4" (W) x 70" (H) x 29 4/8" (D). Have a great day. ^Camille

      Answered by Samsung

  • QuestionWhere’s the filter on the refrigerator

    Asked by Elsie.

    • Answer Hi Elsie, We are happy to answer your question about this Samsung refrigerator model. The water filter on this refrigerator model is located between the crisper drawers, at the bottom center of the fresh food compartment. It is easily accessible without needing to open the drawers. Leo

      Answered by Samsung

  • QuestionDid I need to order the waterline or does it come with it already?

    Asked by Marpau309.

    • Answer The refrigerator already has a built in line but you will need to have a waterline running from your water source to the refrigerator. There was not a water line included to hook up. We did not hook up the water for the ice maker. This is our recollection of the setup. We cannot look at the back of the refrigerator to confirm or send pictures because it is at a different location.

      Answered by Anonymous