A:AnswerI finally did not purchase this Samsung dryer; it had been dented according to the Geek Squad...I do have an older Asko dryer the same size; that is the reason I wanted to replace it with the Samsung!! My Asko takes the same amount of time to dry as your does!! Same size, same length of time to dry!! Must be the
Smaller size?!?
A:AnswerHello Faith,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry on which type of vent kit is needed for this Samsung dryer. We understand that this information may be essential for you to know. We're here to help.
As per checking, the vent kit compatible with this Samsung dryer is DV-2A/XAA.
You may visit samsungparts.com should you wish to purchase a vent kit.
You may check pages 12-13 of the user manual to know more about the exhausting requirements for reference.
https://downloadcenter.samsung.com/content/UM/202006/20200623151622730/DV6800K_DC68-03650A-08_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144348531
-Angelica
A:AnswerHello DVCA,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this Samsung dryer works with a regular outlet. We understand that this is essential for you to know since you live in an apartment where there is no particular unit for a washer and dryer. We're here to help.
Most U.S. dryers require a 120 / 240 volt, 60 Hz AC-approved electrical service. Some require 120/208 volt, 60 Hz approved electrical service. The electric service requirements on the data label are behind the door. A 30-ampere fuse or circuit breaker on both sides of the line is required.
You may check pages 14-15 of the user manual to know more about the electrical requirements of the product.
https://downloadcenter.samsung.com/content/UM/202006/20200623151622730/DV6800K_DC68-03650A-08_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144355093
-Angelica
A:AnswerBe ready to pay cash for any extra they have to do they are professional hustlers the delivery guy did not even say hi first thing out of it mouth Do you want the bad or good news First
unless you intend to give them a hefty tips cash they wont do nothing for you they will find any excuse to not installed and the magic word as he call it I will take care of you if you take care of me very nice:(
A:AnswerThe dryer doesn't dictate whether you use a 3 prong or 4 prong. You have to look at the power outlet installed in your house to see if it is a 3 prong or 4 prong. The end that connects to the dryer is the same regardless of the prong type you have in your house.
A:AnswerHello kcee,
Thank you for reaching out and raising your concern about the Samsung - 4.0 Cu. Ft. Stackable Electric Dryer - White. I understand you want to know if the dryer is noisy, loud, and vibrates. We are here to help.
Samsung dryers are generally very quiet. Many of the sounds are normal or can be fixed with little effort.
This link https://www.samsung.com/us/support/troubleshooting/TSG01000979/ will help you understand why your Samsung dryer is noisy.
Another link you can check is this one https://www.samsung.com/us/support/troubleshooting/TSG01109143/ if your Samsung is vibrating or shaking.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144317700.
-Noraina
A:AnswerI'm happy to help with this, G! I'm providing this link (https://bit.ly/3isR465) to the user manual for this model. Beginning on page 14 you can find all the electrical requirements. ^Jecca
