Questions & Answers

Q: QuestionWhat do I need to buy for the wifi connection?Does this tv come internet ready or is there an adapter I need to buy in order to enable the wifi connection?

Asked 9 years ago by Anonymous.

• A:Answer TV setup finds your wifi and takes care of it painlessly.

  Answered 9 years ago by MrsKM

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Q: QuestionWhat is the foot print of the stand (that is stand dimensions not tv with stand)?Need stand dimensions to determine if TV will fit on cabinet. Don't care if tv extends past cabinet but stand must fit existing platform. Thank you.

Asked 10 years ago by Archie.

• A:Answer The stand fits in a 24" wide by 8" deep rectangle. Front tapers to just under 22" wide. I had the same concern before purchase and it odd that the manufacturer doesn't provide this info readily.

  Answered 10 years ago by cardmanone

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Q: Questionhope this fits in my car... anyone have the box dimensions? thx!

Asked 9 years ago by debuke.

• A:Answer 5 x 28 x 52" Fit in my smaller car

  Answered 9 years ago by Algernon

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Q: QuestionIs it true the TV spies on you?I've read that Samsung TVs make you part of some kind of advertising program where they track your TV Activity. Is this true? Is it on when you first turn on the TV? Can you turn it off? Can you trust it really will be turned off?

Asked 9 years ago by Anonymous.

• A:Answer Our TVs do not spy or track activity, but rather this concern was raised due to an individual's misunderstood interpretation of our initial privacy policy. We admitted that our privacy policy's language caused some confusion, and clarified the concerns openly and formally. Here's our official statement and answer to those concerns: http://news.samsung.com/global/samsung-smart-tvs-do-not-monitor-living-room-conversations Thanks for your interest in Samsung products. --Mr. S

  Answered 9 years ago by Samsung

  
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Q: QuestionIs picture quality as good on an antennae as it is on cable?I do not have cable or dish hookup.

Asked 10 years ago by Mike.

• A:Answer Good Picture Quality on box only

  Answered 9 years ago by Amit

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Q: QuestionWhen will this problems with this tv be fixed

Asked 10 years ago by Anonymous.

• A:Answer There is a firmware update that should fix any minor issues. If you continue to have trouble with your set, please reach out to the Best Buy Geek Squad Agents for assistance and live troubleshooting. Thanks for your interest in Samsung products. --Mr. S

  Answered 10 years ago by Samsung

  
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Q: QuestionDoes this TV have Bluetooth?I just bought this TV and it's fantastic! Easy to set up and simple to start using! What I need is I have this tv in my bedroom and I would like to be able to use something, little Bluetooth speakers?, beside each side of bed to be able to hear TV better without having to increase volume on television My TV faces the bed, which is on neighbouring apartment bedroom wall of apartment next to me.. I want to hear my TV at any hour without blasting her room. I have small Bluetooth speakers, will they work off TV or anyone have any ideas for me? Thanks

Asked 9 years ago by Squeak.

• A:Answer This product does not have Bluetooth.

  Answered 9 years ago by CommunityAnswer

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Q: Questionis this a 2015 model? How easy is installation? TY

Asked 9 years ago by Justlooking.

• A:Answer Yes very easy to set up . Just 4 screws to hold the base on. Plug it it in attach antenna (for picture in picture use if you have satellite tv. Recommend DirectTv as theybwill have 4 k first currently only Netflix is streaming in 4 k but many others will launch 4k next year. Smszkn Prime and Direct tv to nsme 2). Sony just released 8 Mastered 4k blu-ray titles for thesei tv's to show their full potential but you need a 4k blu-ray player as a source. Also the owners manual is inbthe tv butbwill need wifi to access web for it. Make sure upgrade your internet to 50mps minimum for streaming 4k takes alot more bandwidth. Same goes for up grading your hdmi cables to new 4k 3D ones that allow transfer of data two ways and Yes, this is most definitely a 2015 . Besides 4k has only been available for the mass production world for couple years so youd be fine with 2014 too. I actually recommend buying last years model Sony 4k blu-ray player 6500 series on sale most everywhere for Christmas at around $90. Theybwere $199 last month. Siny has better price and features than the 4k Samsung. Same $129 down from $220. Good news is if you find cheaper at Walmart.com Amazon or Target just show your phone ad to sales clerk and Best Buy will match it on spot.

  Answered 9 years ago by Cre8iveOne

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Q: Questioncan you use a keyboard and mouse. and can you get e-mail?

Asked 9 years ago by boo.

• A:Answer boo, You can check many websites and webmail sites with the browser feature. Thanks for your interest in Samsung products. --Mr. S

  Answered 9 years ago by Samsung

  
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Q: QuestionWeb camera for the SkypeWhich web camera does this TV require? My Samsung VG-STC3000 web camera doesn't work with this TV. Why Samsung is not compatible with Samsung?

Asked 9 years ago by Kirill.

• A:Answer Don't use Skype

  Answered 9 years ago by Chula

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Q: QuestionDoes this TV have picture-in-picture?

Asked 10 years ago by Anonymous.

• A:Answer This television does have picture in picture.

  Answered 9 years ago by CommunityAnswer

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Q: Questionold b&w moviesI am an old movie buff and have been told that the refreash can cause "soap opera effect" where the people in the movie move oddly. Has anyone experienced this? Can old movies be watched without jittery movement?

Asked 10 years ago by bwwatcher.

• A:Answer Yes, this soap opera effect is caused by the 60 fps motion rate feature. It can be adjusted manually to your liking and even turned off.

  Answered 10 years ago by JUstin

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Q: QuestionDoes the TV support HDCP 2.2?

Asked 10 years ago by Anonymous.

• A:Answer Yes, this model supports HDCP 2.2 Thanks for your interest in Samsung products. --Mr. S

  Answered 10 years ago by Samsung

  
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Q: QuestionCan get Amazon on this tv?

Asked 9 years ago by Pc66.

• A:Answer Yes, the Amazon Instant Video app can be used on the TV.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes this TV support RVU for DirecTV?

Asked 9 years ago by GoldenPotato.

Q: QuestionIs the 47.6 4K Ultra HD tv above 240 MHz as well as 2160p?

Asked 9 years ago by jkchd07.

• A:Answer Hi jkchd07, this TV is 60Hz with 4K technology. ^Rosi

  Answered 9 years ago by Samsung

  
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Q: QuestionIs this set still plagued by Netflix problems: not having been updated by Samsung?

Asked 9 years ago by chooseytoo.

Q: QuestionCan it connect wireless or Bluetooth headphones ? If yes, what do I need to ensure while buying such a headphone ? Thanks

Asked 9 years ago by pk.

Q: QuestionDoes this TV mirror my smartphone's (LG G4) screen ?

Asked 9 years ago by pk33.

• A:Answer Yes it can, tested it myself with my G4

  Answered 9 years ago by Stan

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