Questions & Answers

Q: QuestionWhat is the voltage requirement for this Samsung washer?

• A:Answer This Samsung washing machine requires a voltage of 120 volts.

Q: QuestionDoes this Samsung washer have a high spin speed?

• A:Answer The maximum spin speed for this washer is 750 revolutions per minute.

Q: QuestionHow long is the warranty on the motor?

• A:Answer This Samsung washer comes with a 20-year warranty on the Digital Inverter Motor.

Q: QuestionCan I control this Samsung washer with my smartphone?

• A:Answer Yes, you can remotely start, stop, or delay your washer from your phone using the SmartThings App.

Q: QuestionDoes this Samsung washer come with a built-in water faucet?

• A:Answer Yes, this Samsung washer has a built-in water faucet called Active WaterJet for easy pretreatment of clothes.

Q: Questiondoes this washer wash a king size quilt

Asked 8 months ago by hoot.

• A:Answer Absolutely, it will also wash a King comforter.

  Answered 7 months ago by user926283Verified Purchase

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Q: QuestionDoes the Washing Machine come with the Fill Hoses inside the package? If yes how many 1 or 2? Thank you

Asked 1 year ago by Eric.

• A:Answer Unfortunately all the answers I received from you guys where wrong, the Washing Machine came with the Fill Hose inside the package. Because all of you say It doesn't come with the Fill Hose I went to Home Depot to buy one separate. When I received my Washing Machine and opened I found out the Fill Hose was inside. I have to go to Home Depot the day after to return to Fill Hose.

  Answered 1 year ago by Anonymous

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Q: QuestionIs this washer quiet

Asked 1 year ago by Anonymous.

• A:Answer This washer is NOT QUIET.

  Answered 1 year ago by PauljPVerified Purchase

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Q: QuestionWhat size of a sink is going to work because my current sink is overflowing....

Asked 8 months ago by ED.

• A:Answer Hi Ed, To help your washer to drain properly. The laundry sink should have a maximum height of 96 in. (245 cm) Please see pages 23-24 for the minimum height for the laundry tub and washer drain hose setup. Within the manual For additional tips when setting up the drain, you can check the link below and see the instructional video and hyperlink for more details. Manual https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf Samsung washing machine does not drain https://www.samsung.com/us/support/troubleshooting/TSG01001013/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148698609) to help our team gather your information. Have a great day. ^Charles

  Answered 8 months ago by Samsung

  
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Q: QuestionDo these Samsung top load washers rust like the older versions?

Asked 1 year ago by Billy.

• A:Answer Hi Billy, The newer Samsung top load washers are designed with improved materials and construction techniques to minimize the risk of rusting compared to older versions. However, like any appliance, proper maintenance and care are essential to ensure longevity and prevent issues such as rusting. We recommend following the steps to maintain Samsung washing machine models found in the link shared below. How to clean your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00030150/ Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147177584 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionIs there a tutorial or instruction manual for this model?

Asked 1 year ago by Israel.

• A:Answer There is a user's manual that you can download from the Samsung site.

  Answered 1 year ago by BoopsterVerified Purchase

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Q: QuestionDoes it have washboard pre built sink ?

Asked 2 months ago by Hello.

• A:Answer Yes

  Answered 2 months ago by OmilanaOVerified Purchase

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Q: QuestionHow much water does it use to wash a load

Asked 5 months ago by Jake.

• A:Answer Hi Jake, There is no specific amount of water per load since the washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. Thank you and have a great day! -Ricardo

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes this washer require the app to use the machine?

Asked 5 months ago by MJKC.

• A:Answer No

  Answered 3 months ago by LavinaDVerified Purchase

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Q: Questiondoes the samsung washer model number WA52DG5500AW have an auto fill soap dispenser? if it does how do you use it?

Asked 5 months ago by renn.

• A:Answer Yes, simply fill to fill line.

  Answered 3 months ago by LavinaDVerified Purchase

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Q: Questionis this electric washing machine

Asked 5 months ago by max.

• A:Answer All washing machines are 'electric'. Dryers are either gas OR electric.

  Answered 3 months ago by LavinaDVerified Purchase

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Q: QuestionDoes this washing machine have an agitator?

Asked 6 months ago by agitator.

• A:Answer No. I love this feature.

  Answered 4 months ago by SandyOVerified Purchase

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Q: QuestionDoes this washer have the ability to be paused once started if needed to open lid and add additional items to the wash

Asked 6 months ago by Freedaddy.

• A:Answer yes

  Answered 3 months ago by LavinaDVerified Purchase

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Q: QuestionDoes this washer fill with a "water fountain" type of water flow from the top, like the pretreat section, or does it fill from the bottom?

Asked 8 months ago by meep.

• A:Answer From the top I think.

  Answered 4 months ago by SandyOVerified Purchase

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