Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Questions & Answers

Your price for this item is $1,999.99
The comparable value price is $2,789.99
Page Showing 21-26 of 26 questions
  • QuestionCan I stack two of these in my laundry room?

    Asked by Susie.

    • Answer Hi Susie, No, the Samsung AI Laundry Vented Combo is not designed for stacking. This model functions as a combined washer and dryer unit, and its design does not support having another appliance placed on top of it. For safety and performance reasons, it’s recommended to install the unit as a standalone appliance. If you're looking for a stackable laundry solution, a separate washer and dryer set that’s specifically designed for stacking would be a better option. Leo

      Answered by Samsung

  • Questioncan this heat water for hot water cycles, with only a cold water line connection?

    Asked by offgrid.

    • Answer Greetings! No, the Samsung AI Vented Laundry Combo cannot heat water for hot water cycles using only a cold water line. It requires a hot water tap connection to supply hot water. The built-in water heater is designed only to help maintain the temperature of the incoming hot water—it does not heat water from a cold supply. Leo

      Answered by Samsung

  • QuestionIs the AI Vented Laundry Combo unit treated with microban or any other antimicrobial treatment?

    Asked by Deanie.

    • Answer Hi Deanie, No, this Samsung All-in-One Washer and Dryer Combo does not have Microban or any other antimicrobial treatment. However, it does feature a Drum Clean+ cycle, which helps maintain cleanliness and hygiene. For best results, it's recommended to run this cycle regularly—about once every 40 washes. Leo

      Answered by Samsung

  • QuestionWill this unit can be plugged in nema 10-30 240v 30a outlet?

    Asked by Chris.

    • Answer Hi Chris, Yes, this unit can be plugged into a NEMA 10-30 240V 30A outlet, as long as it’s an existing installation and local electrical codes allow grounding through the neutral conductor. You will need to use a compatible 3-prong dryer power cord (not included with the unit) that is UL-listed and rated for 120/240V, 30 amps. For new installations or where grounding through the neutral is not permitted, a 4-prong NEMA 14-30 outlet and cord must be used. Leo

      Answered by Samsung

  • QuestionWhat kind of power cord we need for this machine?

    Asked by Jenny.

    • Answer The supplier provided the cord I needed for my AI

      Answered by ReneeC

  • QuestionCan Best Buy come to my house to check whether this will fit in my laundry room

    Asked by Rajan.

    • Answer Yes, Best Buy offers a service called site survey. They'll come out and professionally measure your space. Just talked to your local Best Buy store about it.

      Answered by William