Questions & Answers

Q: QuestionWhere can I get a replacement burner knob? Mine just came off in my hand.

Asked 5 years ago by Anonymous.

Q: Questionwhat is the manufacture date on this range?? thank you!!

Asked 5 years ago by Mirita.

• A:Answer This is our 2014 Freestanding Gas Range model. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have a separate broiler drawer?

Asked 5 years ago by Wmo.

• A:Answer The Broil oven burner is located inside the oven at the top. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you get the stove in an electric model?

Asked 5 years ago by K.

• A:Answer Hello! I am including a helpful link to our website Samsung.com for you to view our electric ranges (https://bit.ly/2ZhiGQE). We thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat gas hose is recommended to use for this stove?

Asked 5 years ago by GasHose.

• A:Answer There is a chart. The longer the hose the thicker diameter it must be. A standard 4ft must be 1/2 inch to supply the 56K BTU of my NX58H5600SS requires. I opted for a 60 inch so I could pull it out more; to do that I had to tweak up the diameter to 5/8 which is rated @ 63K BTU(?) because the 60 inch 1/2 diameter would only be good for 52K BTU.

  Answered 5 years ago by BeKind

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow wide?

Asked 5 years ago by Laurie.

• A:Answer Hey there, Laurie! This rang is 29 13/16" W. ^Lo

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionNeed to buy grill pan for stove, got at a cut rate price no pan

Asked 5 years ago by isabel.

• A:Answer Hello, Isabel. Please reach out to our parts distributor via Samsungparts.com or by calling (800) 627-4368 for assistance in purchasing additional or replacement parts. ^L

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the grates dishwasher safe?

Asked 5 years ago by Chris.

• A:Answer Hi Chris! This link (https://bit.ly/3gwQT64) has everything you need to know about cleaning the cooktop and grates for this range. ^Jecca

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow wide is it?

Asked 5 years ago by Jett.

• A:Answer Hey there, Jett. This range is 29 13/16" W. ^Lo

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are the air exhaust requirements

Asked 5 years ago by Bash.

• A:Answer Not vented out, I open a window near the stove if I am baking because of the heat not because of the smell

  Answered 5 years ago by sierraskyeannVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan this stove be converted to butane

Asked 5 years ago by jred.

• A:Answer Hey there, jred. The range comes with the necessary conversion kit that a licensed professional can use to convert the unit to be used with propane. ^Lo

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the range come with a power cord?

Asked 5 years ago by Debra.

• A:Answer Hey there, Debra. Yes this does come with a power cord. ^Lo

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat size gas connections do I need for this range?

Asked 5 years ago by Smokie.

• A:Answer We are on propane, 1/2" delivery line. 3/8" connection at the stove

  Answered 5 years ago by brewVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhow do you use the Dehydating button on oven

Asked 5 years ago by combo.

• A:Answer To use the dehydrate feature: 1. Press the Dehydrate pad. 2. Press the number pads for the desired temperature. (set between 100 ˚F and 175 ˚F) 3. Press the START/SET pad to start the dehydrate mode. 4. When the food is dehydrate, press the OFF/CLEAR pad. NOTE • Do not preheat the oven for this function. • After drying the food, keep it in a cool and dry place. • If the temperature setting is out of range, an error will be displayed. ^Lo

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this oven vent hot air from the oven to the stove top? This seems wrong. I put the oven on bake (not convection) and the oven was heating up the whole kitchen with hot air venting from the area just below the control panel on the back of the stove.

Asked 5 years ago by John.

• A:Answer The same thing happened to me last night when I tried to use it on “broil”. The whole kitchen and house smelled like smoke and it took some time to air it all out. I am concerned for this as well.

  Answered 5 years ago by HeenaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes it have a broiler for garlic bread fish etc.

Asked 5 years ago by Bobby.

• A:Answer This range does have a broiler feature, Bobby. ^Lo

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this oven have a sabbath mode ? as in keeping it on for longer then 12 hours

Asked 5 years ago by Reis.

• A:Answer Yes, this model does have the sabbath mode feature. ^Lo

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen installing orifices to new Samsung range..the bake and broiler ones may have gotten mixed up.there were colors on the card but what does that mean?.how can you tell if they in wrong spot? And will it hurt anything?

Asked 5 years ago by Mimi.

Q: QuestionDoes product depth include the doors and the handle that sticks way out on the oven

Asked 5 years ago by jude.

• A:Answer I think so. When the range was delivered, it fit through my front and kitchen doors, and it doesn't extend far beyond the depth of the adjacent cabinets in my kitchen.

  Answered 5 years ago by srlwVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question