Questions & Answers

Q: QuestionWhat are the dimensions inside the Storage drawer (Width, length, depth)? Trying to determine if its big enough to store pots and pans.

Asked 8 years ago by Dimensions.

• A:Answer The dimensions are 24.5 x 18.5 x 4.5 . I use it for the covers to my pans. Because of the short depth, it can't hold deep pans. I do like that I can store the oven divider on the top of the drawer when I am using the entire oven.

  Answered 8 years ago by BcartwheelVerified Purchase

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Q: Questiondo I need a water connection for steam cleaning feature or is there another trick/ bait -n -switch" I should know about in advance

Asked 8 years ago by maik.

• A:Answer It’s really simple. After you remove the racks and the divider,you remove th excess spills on the bottom and then add 10 ounces of water to the bottom of the oven, press steams clean and clock the door

  Answered 7 years ago by ChrysdilfarVerified Purchase

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Q: Questioncan i fit a 25 lb turkey in the bottom oven

Asked 7 years ago by dmur.

• A:Answer Yes you can fit a 25 lb turkey in the lower oven and still have the upper oven to do other things

  Answered 6 years ago by Mconvis

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Q: QuestionWhen using both ovens at different temps, does the heat from the bottom section impact the temp in the top section?

Asked 8 years ago by Rick.

• A:Answer I had brownies in the oven and beans in the top oven and both on different temps and didn't effect the temp in the top oven

  Answered 8 years ago by pbhkam18Verified Purchase

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Q: QuestionCan a roasting pan with a lid fit in the lower section?

Asked 8 years ago by Cindy.

• A:Answer Yes, we just did with our prime rib.

  Answered 7 years ago by HenduVerified Purchase

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Q: QuestionHow many racks are there?

Asked 8 years ago by rescue4paws.

• A:Answer 3 wire racks and a center partition. Just remove the wire racks when using self-cleaning or they will discolor.

  Answered 7 years ago by CharlesmarieVerified Purchase

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Q: QuestionWhat cleaner safely removes food baked on surface?

Asked 7 years ago by Lopez.

• A:Answer I have used smooth top stoves for years and there are many nice products made particularly for them. I have used corell stove top cleaner in the past, I regularly use Softscrub WITHOUT the bleach in it and have for many years. Use it when you notice baked on grease, oil splatter, or food areas. Use it with a non-scratch sponge. If the stove does not have anything baked on I use dish soap and hot water. Rinse with hot water and sponge, with a second rinse with hot water paper towel and then dry with paper towel or clean dish towel and it will shine! When we purchased our new stove and the old one was removed with our remodel, the installation guys were impressed with how fabulous my old stove top looked without a scratch after 20 years!

  Answered 7 years ago by LakewoodVerified Purchase

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Q: Questionwhat is the width & depth of this appliance?

Asked 8 years ago by ken.

• A:Answer The width is 29.1 inches and the depth is 26 inches.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan you use a canner or pressure canner on this stove?

Asked 4 years ago by bugs.

• A:Answer Thanks so much for asking, bugs! Yes, canning is possible with this model. This link (https://bit.ly/3sV8RVE) has everything you need to know about the best ways to can on the cooktop, including how to prevent scratches and damage. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the depth including the handle? The specifications diagram shows 26” but doesn’t include the handle.

Asked 4 years ago by Depth.

• A:Answer The handle is 2 and1/4 inches at its farthest point from the front of the stove

  Answered 4 years ago by DerfmanVerified Purchase

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Q: Questionwhere is the knob for the 5th item on top which must be a warming ring?

Asked 5 years ago by NPC.

• A:Answer The fifth burner is located in the back center, is the warming center. You can turn the burner on/off by pressing the warming center button on the control panel. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this have regular oven as well as convection

Asked 5 years ago by Donna.

• A:Answer Hi there, I can answer this for you. The oven has several different cooking options. Bake, Broil, Convection Bake, Convection Roast. You can locate this in the user manual with more info via link below:(https://downloadcenter.samsung.com/content/UM/201903/20190321195325755/NE59M6850SS_AA_DG68-00883A-04_EN_MES_CFR.pdf) Thank you for choosing Samsung ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the total depth with the door open? Or what is the length of the door itself? I have a galley kitchen that won’t fit a large sized stove.

Asked 5 years ago by Anna.

• A:Answer From the back of the wall (not the stove) to the end of the open door, mine measures at 53.5 inches.

  Answered 5 years ago by SMitchVerified Purchase

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Q: QuestionDoes this have a storage drawer at the bottom?

Asked 5 years ago by PR50.

• A:Answer Yes. The bottom is a storage drawer.

  Answered 5 years ago by shirttaleVerified Purchase

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Q: QuestionWhat does C-21 mean. Nothing will turn on

Asked 6 years ago by Dee.

• A:Answer Hey Dee! This link (https://bit.ly/2PksoOx) has information on what to do when the range has an error code. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionDoes this range have steam clean or self cleaning of any type.

Asked 6 years ago by pinky.

• A:Answer Great question pinky! Yes, this model actually has a steam clean and a self clean function! ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionDo the knobs light up blue ?

Asked 6 years ago by Ap.

• A:Answer The knobs themselves don't have lights. Indicator lights for the hot surface are red. The clock and the rest of the panel has blue lights.

  Answered 6 years ago by TishVerified Purchase

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Q: QuestionIf you’re using the entire oven do you need to set the temperature in both top and bottom ovens

Asked 7 years ago by Oventemperature.

• A:Answer If you've removed the partition, you can set the temperature from either the top or the bottom control panel and the entire oven will heat. For more details, you can check page 27 of the User Manual for the control panel diagram. ^Jecca

  Answered 7 years ago by Samsung

  
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Q: QuestionDoes this model have an air fry setting?

Asked 1 year ago by AirFry.