Questions & Answers

Q: QuestionWhere do you put the detergent for the upper washer?

Asked 2 years ago by KerryD.

• A:Answer Directly to the drum there is no soap dispenser in upper washer

  Answered 2 years ago by SarathVerified Purchase

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Q: QuestionHi, Does this washer fill up w plenty of water in the front drum ?? or does it have an option to add additional water ??..TIA =]

Asked 2 years ago by ChanelMichelle86.

• A:Answer Hello, It does not give you the option to add water (full load) but the washer detects how much water the load needs. It will continue to add water as it is running the cycle. Overall this washer not only saves on water but does the job to make sure clothes are nicely soaked evenly. I've washed my King size comforters and washes very good.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the 6.0 have an internal heater? It shows the 5.5 does.

Asked 2 years ago by GiddyinGreenwood.

• A:Answer Greetings! We appreciate your question about this Samsung washing machine model if it is equipped with an internal heater. Yes, this washing machine model has internal heating. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionCam you use the top and lower washers simultaneously?

Asked 3 years ago by SamIam.

• A:Answer Yes you can! As long as you have decent pressure and flow from your water pipes.

  Answered 3 years ago by Nibbles37Verified Purchase

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Q: QuestionMy washer came with what looks like four rubber feet. If I put them on the washer, it will not be level with the dryer. When are you supposed to use these rubber feet?

Asked 3 years ago by Angie.

• A:Answer Put the washer on the rubber feet and dont be stupid. Function and quiet over the look of symetry.

  Answered 2 years ago by ELOZHUVerified Purchase

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Q: QuestionDoes this come with a 20 year warranty on the inverter?

Asked 3 years ago by Sergio.

• A:Answer Not this model comes with 10yrs

  Answered 2 years ago by RichardEVerified Purchase

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Q: QuestionIs there a way to turn off all sounds? I found out how to turn off the end of the cycle alarm, but it still chimes whenever you press on, or any other buttons.

Asked 3 years ago by KFAM.

• A:Answer Yes

  Answered 2 years ago by LaurentTVerified Purchase

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Q: QuestionDoes it have a hand wash cycle

Asked 3 years ago by Happydude.

• A:Answer Hi Bobster, We appreciate your question about a hand wash cycle and if this Samsung washing machine model has it. This washing machine model has a delicate/hand wash cycle for sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics. Leo

  Answered 3 years ago by Samsung

  
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Q: Questionwhat is the depth of the machine with the door open?

Asked 3 years ago by SH.

• A:Answer About 3'

  Answered 1 year ago by Loveit

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Q: QuestionWhy when looking at the images does the black color option come with a turn nob and the other two color options (white and stainless steel) come with buttons, What are the differences? Samsung - 6.0 cu. ft. Total Capacity Smart Dial Washer with FlexWash™

Asked 3 years ago by Kay.

Q: QuestionIs the top door opened included in the 46 inches measurement? if not how much does the top door opened all the way measures?

Asked 3 years ago by Fern.

Q: QuestionDoes this have a time remaining indicator?

Asked 3 years ago by rkshack.

• A:Answer Yes it has.

  Answered 3 years ago by BabuVerified Purchase

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Q: QuestionEverywhere I see, the recommended pedestal for flexwash WV60A9900AV/A5 is WE272NV. But the depth of the pedestal is 29.6 in whereas depth of washer is 34 in. How will they fit ?

Asked 3 years ago by Himanshu.

• A:Answer They fit just fine

  Answered 3 years ago by JeromeBVerified Purchase

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Q: QuestionHi does it have steam or no?

Asked 3 years ago by Ramisa.

• A:Answer Yes it does, it has 3 steam options if I remember correctly.

  Answered 3 years ago by AlonsoOVerified Purchase

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Q: QuestionI am looking for a washer that will hold up to dog hair. My two girls are hairy and shedding beasts. My current washer just gave out due to a clog from pet hair.

Asked 3 years ago by Heidi.

• A:Answer Same. This one has been an amazing replacement. Filter is sobeasy to clean.

  Answered 3 years ago by PkfirephoneixVerified Purchase

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Q: QuestionWith our old washer set my wife often struggled with needing to iron a lot of the clothes when done. We bought this high end system with steam so that this would no longer be the case. On the first loads it was just as bad. Is this a common problem?

Asked 3 years ago by JayNH.

• A:Answer I use the steam function and air dresser helps a lot

  Answered 3 years ago by JeromeBVerified Purchase

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Q: Questioncan a taller pedastal be used beside the 6 inch?

Asked 3 years ago by azzy.

• A:Answer No, this one uses a riser as it is heavier than other models

  Answered 3 years ago by DanielVerified Purchase

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Q: QuestionHello does this only hold detergent for one load at a time or does this have a 10 or 20 load compartment?

Asked 3 years ago by justsnow101.

• A:Answer Unfortunately one load at a time

  Answered 3 years ago by JeromeBVerified Purchase

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Q: QuestionHi, Can this washer placed on a 30x30 inches drip panel?

Asked 3 years ago by Anonymous.

• A:Answer Hi, Great question. We appreciate your question about a 30x30 inches drip bin will fit the washer. We would recommend the 34 inches (D) x 30 inches (W) since the dimension of the unit is 27" W X 46.9" H X 34" D Install a Samsung washing machine in your home https://www.samsung.com/us/support/answer/ANS00051342/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144896038) when you message us to help our team pull up your information. Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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