Skip to content Go to Product Search

Main Content

Questions & Answers

Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel

Model:: NE63A6511SS; |
SKU:: 10886318

User rating, 4.5 out of 5 stars with 1941 reviews.

$729.12

Save $260.87

Comp. Value: $989.99

Show only Answered Questions

Include AI Generated Q&A

Page Showing 81-100 of 174 questions

Questionwhat is the draw on the top of thr range for
Asked 2 years ago by marge.
- Answer We are glad you inquired, marge. Let's get you the details you need. Here is an overview of the parts of this range model. Please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202311/20231103111320496/NE63A6511_AA-02_IB_FULL_EN-MES-CFR_230922.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146509830) to help our team pull up your information when you message us. Have a great day. -John
  Answered 2 years ago by Samsung
  Answer this question
QuestionAnti tilt bracket did not install when delivered
Asked 2 years ago by Aceflooring.
- Answer Hi there, Here is a link to help you install the anti-tip device. Please see the "Installing the anti-tip device" section on pages 6-7 of the installation manual. Installation manual https://downloadcenter.samsung.com/content/EM/202212/20221227112152511/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf Have a great day. ^Aloe
  Answered 2 years ago by Samsung
  Answer this question
QuestionDoes this range have a broiler.
Asked 2 years ago by Kay.
- Answer Yes. High and low broil.
  Answered 2 years ago by RickN
  Answer this question
QuestionOnce again, I’ll ask the question you say is answered, but not in this list of answers. How can I turn the oven light on without opening the door? I want to see the contents without reducing the temperature.
Asked 2 years ago by Nino.
- Answer There is an oven light button. You can also turn the oven light off and on in the smart things app.
  Answered 2 years ago by RickN
  Answer this question
QuestionHow can I turn the oven light on without opening the door? I want to see the food without opening the door.
Asked 2 years ago by Nino.
- Answer If you download the Samsung smart things app you can operate the light among other things that are very helpful.
  Answered 2 years ago by John
  Answer this question
QuestionDoes it require permit to just replace a range?
Asked 2 years ago by Thai.
- Answer No.
  Answered 2 years ago by CCslaptop
  Answer this question
QuestionWhy is the selection panel not lit, and how do I turn it on, second how do I turn on the stove light while cooking to see how the food is progressing, three where is the fry basket that should have come with the stove?
Asked 2 years ago by BBQ.
- Answer The selection panel is not lit on mine either, I have not found an answer in the Simple User Manual either. To turn on stove/oven light, I simply push the “light” symbol located on the right side under the number “7”. I did not receive a fry basket either?
  Answered 2 years ago by Charger
  Answer this question
QuestionIs this true convection? Is it both lower temp AND shorter time?
Asked 2 years ago by Poisonivy.
- Answer Hmm, convection is not listed on the control panel, only Air Fry. Do you have a different model or are you saying it's a convection in spite that it is not indicated?
  Answered 2 years ago by VASmi
  Answer this question
QuestionHow can I purchase an extra rack for oven?
Asked 2 years ago by Oven.
- Answer visit the store or online
  Answered 2 years ago by RuthL
  Answer this question
QuestionI am curious the exact height of the range from the floor to flat top. My countertop is 36in.
Asked 2 years ago by interested.
This question was asked about the related product: Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
- Answer Hi There, Let's share with you the height measurement! This range model measures 36 1/8 " - 36 7/8 inches tall from the stovetop to the bottom. Have a great day! ^Chrystel
  Answered 2 years ago by Samsung
  Answer this question
QuestionDoes this model qualify for the residential tax credits (energy efficient) for 2023?
Asked 2 years ago by Valhalla.
- Answer No
  Answered 2 years ago by RobertB
  Answer this question
QuestionWhat level of amperage does this stove require? I don't have 220
Asked 3 years ago by Amz.
- Answer Hi Amz, We are glad to answer your question about the minimum required amperage this Samsung range model will operate. This range model must be connected to a dedicated, properly grounded branch circuit protected by a 40 amp or larger circuit breaker. Leo
  Answered 3 years ago by Samsung
  Answer this question
QuestionMy oven no longer goes off with the off button on the right side of the stove. I have trouble turning it off at all. HELP !!
Asked 3 years ago by Gwen.
- Answer Make sure the oven knobs or touch controls are set to the correct position. If knobs were removed for cleaning, ensure they were reinstalled correctly. For self-cleaning ovens, check that the door latch is fully unlocked. Some ovens have a separate relay board that controls power to the heating elements. If a relay is stuck closed, it can keep the oven on even when the control panel says it’s off.
  Answered 7 months ago by Robel747
  Answer this question
QuestionHi!! We just got this the other day and used it for the first time with the air fryer feature. Just wondering how long does it take for the oven to cool off after you hit stop start/ button to end the cycle? Thanks
Asked 3 years ago by Wildcattom.
- Answer Mine only took about 25-30 minutes to cool completely, it depends on the environment it is in.
  Answered 2 years ago by Icegoddessgamer
  Answer this question
QuestionHi!! Just got this the other day and we tried the air fryer feature. How long after you turn the oven off is it to be totally cooled off? Thanks
Asked 3 years ago by Wildcattom.
- Answer Once you shut down the oven it could take 1 hour or 2 to cool down. The oven is very well insulated so it will retain the heat for some time. If you want it to to cool faster. Crack door open and let the heat out fast that way
  Answered 1 year ago by ChristopherM
  Answer this question
QuestionI would like Samsung to answer my question. I just purchased this range and want to know why the oven fan clicks on and off continuously while using the regular bake option (not the convection option)..
Asked 3 years ago by Lori.
- Answer There are 2 Bake Settings, one uses fan other doesn't here's a Pic
  Answered 1 year ago by Rxdriver
  Answer this question
QuestionWhat type or stovetop burners does this stove have Example...is it induction or what. So I can buy compatible cookware. I can't find info anywhere. I spent an hour on samsung help line being transferred to several reps and in the end no answer.
Asked 3 years ago by Cincinnati.
- Answer Hi there, Glad to hear from you! We'll be happy to help with your query. This range model is a freestanding electric with convection. The below link is the user manual for your model. Turn page 9 (Surface Cooking Units - bullet #5, 10, 11, and 12), page 23 (Location of the radiant surface elements and controls), and pages 26-27 for reference: https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf Have a great day. Melardo
  Answered 3 years ago by Samsung
  Answer this question
QuestionIs this oven a 3 prong or 4 prong cord oven?
Asked 3 years ago by Didn.
This question was asked about the related product: Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
- Answer 3
  Answered 3 years ago by AWKe
  Answer this question
QuestionIs the convection fan supposed to turn on and off while using the normal bake function? I noticed it kept turning on while baking on the normal bake option.
Asked 3 years ago by Fulcrum7.
- Answer Yes. Well, mine does so I am guessing the answer is yes
  Answered 3 years ago by Cynvice
  Answer this question
QuestionWhere does oven vent to? Back of stove or front corner of stove?
Asked 3 years ago by Ovenvent.
- Answer Hello there, Glad you ask. The oven vent is located above the left rear surface unit. Please see the user manual link for the pictures of the vent. Turn to page 46, "Vent." https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf Thank you for being a valued customer of Samsung. Have a great day. ^Camille
  Answered 3 years ago by Samsung
  Answer this question

Showing 81-100 of 174 questions

previous Page
1
More Pages available
3
4
5
6
7
More Pages available
next Page

Most-viewed items