Questions & Answers

Q: QuestionWhat is the resolution of this TV?

• A:Answer The resolution of the TV is 4K (2160p).

Q: QuestionHow does the Motion Xcelerator feature enhance the viewing experience?

• A:Answer Motion Xcelerator improves motion clarity, especially for fast-paced content like video games and sports, by predicting and inserting frames to smooth out the motion.

Q: QuestionWhat is the smart platform used by this TV?

• A:Answer This TV uses the Tizen smart platform.

Q: QuestionDoes this TV support HDR, and if so, what format?

• A:Answer Yes, this TV supports HDR, specifically the HDR10+ format.

Q: QuestionHow does Samsung Knox Security protect this TV?

• A:Answer Samsung Knox Security protects the TV from unauthorized access and harmful attacks by blocking unauthorized apps and phishing websites, and it safeguards connected IoT devices and sensitive information like PINs and passwords.

Q: QuestionWhat is the benefit of the Q-Symphony feature?

• A:Answer Q-Symphony allows the TV speakers and a compatible soundbar to work together, creating a more robust and nuanced sound experience instead of muting the TV speakers like most soundbars.

Q: QuestionDoes this model tv have an optical out for a soundbar?

Asked 8 months ago by Anonymous.

• A:Answer Hi, No, the U8000F does not offer an optical output for a soundbar. It does offer HDMI, Bluetooth, and Wi-Fi. ~Samsung Advisor

  Answered 8 months ago by Samsung

  
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Q: QuestionMy remote on the Samsung u8000 65” wore out after a year so I bought a Samsung universal remote but this tv doesn’t have a power button! To turn the tv on to set up the remote.

Asked 4 months ago by Robert.

• A:Answer Hi Robert, Please know you can power on your U8000F TV by pressing the button that is located below the Samsung logo on the right-hand side of your TV. If you would like more help, please contact us at 1-800-SAMSUNG (available 8AM - 12AM EST, 7 days a week), or via live chat at https://www.samsung.com/us/support/contact/ ~ Samsung Advisor

  Answered 4 months ago by Samsung

  
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Q: QuestionWhat version of Samsung Tizen does this model have? Can it be upgraded when a new version comes out?

Asked 5 months ago by AZLizzy.

• A:Answer Hi AZLizzy, The U8000F is a 2025 TV and uses Tizen 9.0. ~Samsung Advisor

  Answered 5 months ago by Samsung

  
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Q: QuestionWhere is the Manual function buttons located ie on/off, vol I checked bottom of TV ; but did no see controls

Asked 5 months ago by Rock.

• A:Answer Hi Rock, The manual button is located below the Samsung logo on the right side of the TV. ~Samsung Advisor

  Answered 5 months ago by Samsung

  
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Q: QuestionDose this have or will it support paramount +

Asked 5 months ago by Me.

• A:Answer Hi Me, Yes, the Paramount+ app is supported. ~Samsung Advisor

  Answered 5 months ago by Samsung

  
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Q: QuestionCan this TV be mounted on a wall with a standard wall mount? Where are the screw holes to accomplish that task?

Asked 7 months ago by Eddie.

• A:Answer Hi Eddie, Yes, you can attach a wall mount to the back of the TV, where the VESA holes are located. You will need a wall mount compatible with a VESA Map of 200x200mm. ~Samsung Advisor

  Answered 7 months ago by Samsung

  
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Q: QuestionWhat’s are dimensions and weight of shipping box?

Asked 8 months ago by Jonjon09.

• A:Answer Hi John, The package dimensions are 62.1" x 36.6" x 5.6" (WxHxD), and the package box weighs 46.3 pounds. ~Samsung Advisor

  Answered 8 months ago by Samsung

  
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Q: QuestionAre you able to program a different Samsung version remote control for this TV?

Asked 1 week ago by SnakePlizkin.

• A:Answer Hi SnakePlizkin, Yes, you can use IR remotes. ~Samsung Advisor

  Answered 5 days ago by Samsung

  
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Q: QuestionWill the stand from a samsung EUN65MU6290F fit this tv?

Asked 1 week ago by JC.

• A:Answer Hi JC, You will need a mount compatible with a VESA Map of 200x200mm. ~Samsung Advisor

  Answered 1 week ago by Samsung

  
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Q: Questionis the tv wall mountable?

Asked 3 weeks ago by Anonymous.

• A:Answer Yes and very easy to mount

  Answered 3 weeks ago by KenHVerified Purchase

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Q: QuestionHow do you run the tv speakers and a remote speaker at the same time?

Asked 1 month ago by Anonymous.

• A:Answer You can configured with the app in the phone

  Answered 1 month ago by DanielFVerified Purchase

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Q: QuestionI am unable to get Fox News. I have Frontier internet. So what is wrong. My Roku Tv in the other room I get Fox News.

Asked 1 month ago by Pocky.

• A:Answer You have to actually the setting at the tv configuration

  Answered 1 month ago by DanielFVerified Purchase

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Q: QuestionWill this work with fire tv

Asked 2 months ago by JMU49.

• A:Answer Yes, but you don’t need fire tv any more

  Answered 1 month ago by DanielFVerified Purchase

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