Questions & Answers

Q: QuestionI see you are to purchase the cord separately... will I be able to use the cord from the old dryer that I am replacing?

Asked 4 years ago by panteraholic.

• A:Answer yes

  Answered 4 years ago by DizzyVerified Purchase

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Q: QuestionModel # DVE45T3400W does this require a 3 wire or a 4 wire hook up?

Asked 5 years ago by Cloudrider.

• A:Answer 3

  Answered 3 years ago by Samsung

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Q: QuestionMy dryer was installed 2 days ago and it isn't heating up. What should i do?

Asked 5 years ago by Munoz.

• A:Answer Hi Munoz, Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. I have shared a Samsung link that would best help and resolve your concern with your dryer. https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all I have also shared the user manual link below. Please access the link and turn to pages 45 - 46 for additional steps to resolve your concerns with the dryer. https://downloadcenter.samsung.com/content/UM/202101/20210108110046090/DV3400T_DC68-03784M-02_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144469710 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this dryer require a gas line or a special outlet?

Asked 5 years ago by Nenasmom.

• A:Answer No normal line.

  Answered 4 years ago by KirtiG

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Q: QuestionWarranty on Samsung dryer DVE45T3400 and Samsung washer WA45T3400? Thank you

Asked 5 years ago by Anonymous.

• A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry - White. The dryer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of: One (1) Year All Parts and Labor Please click on the link for complete details of warranty coverage. https://www.samsung.com/us/support/service/warranty/DVE45T3400V/A3 I have also listed the warranty details below for the WA45T3400. The washer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of: One (1) year parts and labor. Three (3) years stainless tub part (Part Only). Five (5) years washing motor part (Part Only). Please click on the link for complete details of warranty coverage. https://www.samsung.com/us/support/service/warranty/WA45T3400AP/A4 Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144469812 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs there a touch up paint for this finished color Brushed Black?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Brushed Black

• A:Answer Greetings! We are glad to provide you with details of touch-up paint for this Samsung dryer model. I have shared below the website of our authorized distributor for parts and accessories. Please visit the link to check on available touch-up paint(s) for your dryer model. https://samsungparts.com/pages/supports Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionCan you turn off the sensor dry?

Asked 4 years ago by Yolita.

This question was asked about the related product: Samsung - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Brushed Black

• A:Answer There is a time dry function, choose your own heat settings

  Answered 3 years ago by DillonVerified Purchase

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Q: QuestionWhen starting a cycle my normal and drying lights are flashing is this normal ? Can’t seem to find an answer online at all

Asked 4 years ago by Jbarberich21.

• A:Answer Return the dryer and never buy Samsung.

  Answered 4 years ago by Rachel

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Q: QuestionDoes this dryer offer a timed cycle, for instance can I choose to run it for 30 minutes? Also, is there some benefit to having a moisture sensor?

Asked 5 years ago by AmyB.

• A:Answer Great questions, Amy! Yes, this model has a time dry option with 20 minutes, 40 minutes, and 60 minutes as the times to choose from. The moisture sensors work with many of the other cycle selections to sense moisture in the load and stop the dryer when the load reaches the dryness level you have selected with Dryness. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionHow do u turn the sound off?

Asked 5 years ago by Jay.

• A:Answer I'm happy to help, Jay! To turn the end of cycle alarm off, press and hold "Wrinkle Prevent" for about 3 seconds. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the measurement for Dryer Depth include an allowance for the dryer vent/hose?

Asked 5 years ago by Anonymous.

• A:Answer You would have to make an extension or your ventilation

  Answered 5 years ago by Tonysoul

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Q: QuestionIt is listed as a 120volt, is this true?

Asked 5 years ago by Buyer.

• A:Answer No

  Answered 3 years ago by Shaheedanderson

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Q: QuestionWhy is my brand new dryer leaking water on the floor? Samsung bought it in July 2020

Asked 5 years ago by Wendy.

• A:Answer Mine. Has never leaked water, maybe you should check out installation of wrong it naught be the reason.

  Answered 3 years ago by Nelson

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