Questions & Answers

Q: QuestionHow connect my smart phone if is posible

Asked 4 years ago by Anonymous.

• A:Answer Thanks so much for asking! This model has a Smart Care feature that allows you to check the status of your dryer using your smart phone. You can find more details about this feature on page 48 of the user manual (https://bit.ly/2WRoZN7). ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the height of the center of the dryer vent from the floor? And what is the location of the vent from the center of the machine…centered or off set to the left or right? I don’t see this info in the spec sheet.

Asked 4 years ago by JSam.

• A:Answer Centered and about 5 - 6 inches from the floor. Has a very short exit from the back of the dryer.

  Answered 4 years ago by CRotta

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Q: QuestionCan the dryer door open from the top and open downwards?

Asked 4 years ago by RobertZ.

• A:Answer The door opens from the left with hinges on the right. You can reverse the door opening.

  Answered 4 years ago by CRotta

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Q: QuestionIs there a no heat air fluff option?

Asked 4 years ago by Jamie.

• A:Answer Yes, there is a fluff /air cycle and each cycle can be customized.

  Answered 4 years ago by CRotta

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Q: QuestionIs there a pedestal compatible with this dryer?

Asked 4 years ago by Anonymous.

• A:Answer No pedestal.

  Answered 4 years ago by SamsungDryer

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Q: QuestionI don't have a vent to the outside of condo. Can it be vented indoors? If so then what do I need to purchase

Asked 4 years ago by jeff.

• A:Answer Yes, there are kits that have a a small bucket with a vented top. You attach the dryer hose and put water in it every few days or so. The air will heat up your house, but it's easier than cutting a hole in your wall or ceiling.

  Answered 4 years ago by RateMan

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Q: QuestionDoes this work with an oval vent?

Asked 4 years ago by Maggie.

• A:Answer The vent is round, standard universal dryer vent.

  Answered 4 years ago by AldlrVerified Purchase

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Q: QuestionDoes this dryer come with the shoe rack?

Asked 4 years ago by kmartin.

• A:Answer No it doesn't

  Answered 4 years ago by Tbaby36goodrichVerified Purchase

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Q: Questiondi i have to buy a special pulg to use this ?

Asked 4 years ago by nope.

• A:Answer Yes.

  Answered 4 years ago by SamsungDryer

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Q: QuestionWhat is the advantage of the steamer when you want your clothes to dry? Thanks

Asked 4 years ago by Magda.

• A:Answer Sanitize is one feature option. The de-wrinkle option works great. I highly recommend the steam option, but it is an option that you can live without.

  Answered 4 years ago by CRotta

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Q: QuestionDoes this work with both a 240 or 220 v plug?

Asked 4 years ago by Wendy.

• A:Answer Hi Wendy! The power cord for this model is sold separately. This allows users to purchase the right cord for their home. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan this model be vented out the bottom.

Asked 5 years ago by BigRob1of1000000.

• A:Answer Mine is vented at the bottom!!

  Answered 4 years ago by RRobinson

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Q: QuestionDoes pedestal kit come with unit and is it required?

Asked 5 years ago by Ladydi30058.

• A:Answer It does not come with a pedestal and one is not required.

  Answered 4 years ago by djelliott

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Q: QuestionMy Dryer does not heat up at all, tried from Heavy to Normal setting and clothes are still damp

Asked 5 years ago by Sand.

• A:Answer It might be a problem with the way you have the Dryer Vented.

  Answered 4 years ago by SamsungDryer

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Q: QuestionHey, just curious as to when this model may be available for purchase again in the Springfield,Mo area?...

Asked 5 years ago by Curious101.

Q: QuestionI bought an open box version of this dryer today, and the terminal connector on the back is missing the middle screw. Can someone confirm if this screw is a different size than the ones to the left and right?

Asked 5 years ago by Dhsu.

• A:Answer They are all the same size.

  Answered 5 years ago by CBastVerified Purchase

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Q: Questioncan you use fabric softener sheets in dryer

Asked 5 years ago by Anonymous.

• A:Answer Of course you can.

  Answered 4 years ago by Tbaby36goodrichVerified Purchase

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Q: QuestionWhat side is the door hinge on when it comes from the manufacturer?

Asked 5 years ago by Jeff.

• A:Answer Right side

  Answered 4 years ago by SamsungDryer

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Q: QuestionDo this dryer have a manufacturer warranty? Without geek squad.

Asked 5 years ago by Percy.

• A:Answer yes; limited two year

  Answered 5 years ago by homewaranteedropoutVerified Purchase

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