Questions & Answers
- Model:
- DVE50BG8300VA3
- |
- SKU:
- 12371647
Q: QuestionCan you wash & dry king size bedding in these units? They are much smaller than my current set that I need to replace.
Asked by JohnhB.
- A:Answer Yes! I bought these because they are high capacity and larger than my old units. I have a king size puff style comforter that I can wash with my sheets just fine in these units. Now, you probably couldn't wash TWO king comforters, but I usually can do the sheets, pillowcases, a minky blanket and the comforter all together with no trouble. I will say that they dryer will only dry to "mostly dry" unless you want to do another cycle, but I usually take everything out and let it air dry for 10-20 minutes before I make the bed and that works out fine.
Answered by Gabrielle
Q: QuestionWill this unit still operate without water hookup if you don’t use the steam function?
Asked by Nhsamsung.
- A:Answer Yes. The rep at Samsung told me it would and it did.
Answered by Great
Q: QuestionIs there a dryer rack compatible with this model and what is the part number ? Who do I order it from ?
Asked by Anonymous.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Compatible Drying Rack: • Model: Samsung Dryer Drying Rack (Part Number: DC61-02773A) • Availability: This accessory can be purchased from various retailers:
Answered by DrewY
Q: QuestionIs 240v connection required? Manufacturer manual differs from Best Buy .
Asked by Derby70.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Yes. 240 volts required.
Answered by RenukahB
Q: QuestionDoes the washer come with a power cord? Does the dryer need to be attached to a water source for the steam feature?
Asked by AMF.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Yes and no, you'll have to buy a power cord just in case your receptacle isn't compatible to the one on the machine.
Answered by JimE
Q: QuestionDoes this dryer come with a side vent option? Can I vent this dryer to the right side instead of out the back?
Asked by Mist.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Yes. We have our side vented to the right side.
Answered by RachalM
Q: QuestionDoes the washer and dryer come with the holding bracket to stack them
Asked by Twrry.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Hi there, No, the holding bracket (stacking kit) is not included with the individual Samsung dryer or the corresponding washer. You must purchase a compatible stacking kit separately to install the dryer on top of the washer safely. The specific stacking kit recommended for your model is typically the Samsung SKK-8K Stacking Kit for 27-inch wide front-load washers and dryers. Have a great day. -John
Answered by Samsung
Q: QuestionIs there a need to buy any cables or hose to connect this dryer?
Asked by Overheats.
- A:Answer no, we reused the ones from our old dryer.
Answered by Best
Q: QuestionLooking for a washer only that removes stains and mate a lots oz suds
Asked by Linda.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Hi Linda, We’re happy to help with your question about which Samsung washing machine removes stains and produces a lot of suds. All Samsung washing machines rely on detergent to remove stains. Samsung recommends using HE (High Efficiency) detergent, which contains suds suppressors. With fewer suds, your laundry can tumble more effectively, allowing for better cleaning and stain removal. Leo
Answered by Samsung
Q: QuestionThe dryer will turn on you can hit start but nothing happens
Asked by Atmj.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer You need to hold the start button down until dryer starts.
Answered by Best
Q: QuestionSince the dryer has a stream feature can it be used without the vent?
Asked by Lookatb.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Yes, if you are in a open area but Its not recommended. Use a the vent and aim it away the machine.
Answered by KliefA
Q: QuestionIs there a pedestal option that is not the storage drawer? I only have 9 inches of clearance for these units and the pedestal listed is 14 inches for both washer and dryer.
Asked by Celebration85.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Greetings, Yes, aside from the pedestal, you can also pair this dryer to a "riser" which does not have a drawer. The riser has a dimension of 27 inches in width, 6.1 inches in height, and 29.6 inches in depth. For more details, we shared the riser link below. 27" Riser https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--riser-we272nv-a3/ Have a fantastic day. -Kimberly
Answered by Samsung
Q: QuestionAre there pedestals for this washer and dryer?
Asked by Mrmike.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer No, high gloss finish
Answered by JimE
Q: QuestionI’m getting a voltage code on my dryer and I checked everything and it checks out good but the machine still doesn’t work. If the door is open when turned on it comes on normally until you close the door then it throws the code. Please advise!
Asked by RandyO.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Randy, we are glad to receive your inquiry. Allow us to help you. To address your dryer's concerns, please click the link and follow the hyperlinks for helpful tips. Samsung dryer displays an error code (See voltage errors): https://www.samsung.com/us/support/troubleshoot/TSG10001006/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150070372, to help our team locate your information when you message us. Have a great day. -John
Answered by Samsung

Q: QuestionDo you have to stack this dryer or can you put it side by side?
Asked by Anonymous.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Greetings, This dryer can be used side by side or in a stack with a washer. Thank you and have a great day! -Ricardo
Answered by Samsung

Q: QuestionIs there any pet hair settings? Or how does it handle pet hair?
Asked by Mike.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer I don’t know about your but mine does not have a pet hair function but I use the dryer balls you can find pretty much most places and it really helps.
Answered by SuzanneS
Q: QuestionWhy didn't my dryer come with a power cord?
Asked by Dryer.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Hi there, Thank you for reaching out to us. We're glad to assist. The power cord for a Samsung electric dryer is purchased separately to match your outlet and meet state and local wiring codes. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148958130) so that our team can retrieve your information when you message us. Thank you. -Kimberly
Answered by Samsung

Q: QuestionOur dryer won't heat. Already checked the breaker, lint tray, cleaned moister sensors, replugged it in, nothing fixes it but it works fine otherwise, it just won't heat. Bought it January last year. Can't find owners manual. HELP
Asked by ConfusedNerd.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer I noticed sometimes if you don’t pick the correct setting it won’t dry that fast. I always pick the higher settting or use the timer dryer setting and add time to it.
Answered by SuzanneS
Q: QuestionDoes it work with amazons Alexa?
Asked by Alexa.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Hi there, Yes, the unit is designed to connect to the Alexa system. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148752558) to help our team gather your information. Have a great day. ^Charles
Answered by Samsung

Q: QuestionWhat is the length of the manufacturer warranty if you elect not to go with the 3 or 5 year plan?
Asked by Dan.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
- A:Answer Hi Dan, This dryer model has a 12-month Manufacturer's Warranty for parts and labor. You can check the link below and see the Standard Limited Warranty for reference. Home Appliance (Terms and Conditions): https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=DVE50BG8300VA3 Have a great day, -Ernest-
Answered by Samsung








































