Questions & Answers

Name: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black
Brand: Samsung
SKU: 12371647
Price: 1062.47 USD
Availability: SoldOut
Rating: 4.6 (1001 reviews)

Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black

Model:: DVE50BG8300VA3; |
SKU:: 12371647

User rating, 4.6 out of 5 stars with 1001 reviews.

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$1,079.99

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QuestionDoes the washer and dryer come with the holding bracket to stack them
Asked 5 months ago by Twrry.
- Answer Hi there, No, the holding bracket (stacking kit) is not included with the individual Samsung dryer or the corresponding washer. You must purchase a compatible stacking kit separately to install the dryer on top of the washer safely. The specific stacking kit recommended for your model is typically the Samsung SKK-8K Stacking Kit for 27-inch wide front-load washers and dryers. Have a great day. -John
  Answered 5 months ago by Samsung
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QuestionIs there a need to buy any cables or hose to connect this dryer?
Asked 5 months ago by Overheats.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Ivory
- Answer no, we reused the ones from our old dryer.
  Answered 2 months ago by Best
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QuestionLooking for a washer only that removes stains and mate a lots oz suds
Asked 6 months ago by Linda.
- Answer Hi Linda, We’re happy to help with your question about which Samsung washing machine removes stains and produces a lot of suds. All Samsung washing machines rely on detergent to remove stains. Samsung recommends using HE (High Efficiency) detergent, which contains suds suppressors. With fewer suds, your laundry can tumble more effectively, allowing for better cleaning and stain removal. Leo
  Answered 6 months ago by Samsung
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QuestionThe dryer will turn on you can hit start but nothing happens
Asked 6 months ago by Atmj.
- Answer You need to hold the start button down until dryer starts.
  Answered 2 months ago by Best
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QuestionSince the dryer has a stream feature can it be used without the vent?
Asked 7 months ago by Lookatb.
- Answer Yes, if you are in a open area but Its not recommended. Use a the vent and aim it away the machine.
  Answered 7 months ago by KliefA
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QuestionIs there a pedestal option that is not the storage drawer? I only have 9 inches of clearance for these units and the pedestal listed is 14 inches for both washer and dryer.
Asked 8 months ago by Celebration85.
- Answer Greetings, Yes, aside from the pedestal, you can also pair this dryer to a "riser" which does not have a drawer. The riser has a dimension of 27 inches in width, 6.1 inches in height, and 29.6 inches in depth. For more details, we shared the riser link below. 27" Riser https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--riser-we272nv-a3/ Have a fantastic day. -Kimberly
  Answered 8 months ago by Samsung
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QuestionAre there pedestals for this washer and dryer?
Asked 8 months ago by Mrmike.
- Answer No, high gloss finish
  Answered 3 months ago by JimE
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QuestionI’m getting a voltage code on my dryer and I checked everything and it checks out good but the machine still doesn’t work. If the door is open when turned on it comes on normally until you close the door then it throws the code. Please advise!
Asked 9 months ago by RandyO.
- Answer Randy, we are glad to receive your inquiry. Allow us to help you. To address your dryer's concerns, please click the link and follow the hyperlinks for helpful tips. Samsung dryer displays an error code (See voltage errors): https://www.samsung.com/us/support/troubleshoot/TSG10001006/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150070372, to help our team locate your information when you message us. Have a great day. -John
  Answered 9 months ago by Samsung
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QuestionDo you have to stack this dryer or can you put it side by side?
Asked 9 months ago by Anonymous.
- Answer Greetings, This dryer can be used side by side or in a stack with a washer. Thank you and have a great day! -Ricardo
  Answered 9 months ago by Samsung
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QuestionIs there any pet hair settings? Or how does it handle pet hair?
Asked 11 months ago by Mike.
- Answer I don’t know about your but mine does not have a pet hair function but I use the dryer balls you can find pretty much most places and it really helps.
  Answered 9 months ago by SuzanneS
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QuestionWhy didn't my dryer come with a power cord?
Asked 1 year ago by Dryer.
- Answer Hi there, Thank you for reaching out to us. We're glad to assist. The power cord for a Samsung electric dryer is purchased separately to match your outlet and meet state and local wiring codes. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148958130) so that our team can retrieve your information when you message us. Thank you. -Kimberly
  Answered 1 year ago by Samsung
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QuestionOur dryer won't heat. Already checked the breaker, lint tray, cleaned moister sensors, replugged it in, nothing fixes it but it works fine otherwise, it just won't heat. Bought it January last year. Can't find owners manual. HELP
Asked 1 year ago by ConfusedNerd.
- Answer I noticed sometimes if you don’t pick the correct setting it won’t dry that fast. I always pick the higher settting or use the timer dryer setting and add time to it.
  Answered 9 months ago by SuzanneS
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QuestionDoes it work with amazons Alexa?
Asked 1 year ago by Alexa.
- Answer Hi there, Yes, the unit is designed to connect to the Alexa system. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148752558) to help our team gather your information. Have a great day. ^Charles
  Answered 1 year ago by Samsung
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QuestionWhat is the length of the manufacturer warranty if you elect not to go with the 3 or 5 year plan?
Asked 1 year ago by Dan.
- Answer Hi Dan, This dryer model has a 12-month Manufacturer's Warranty for parts and labor. You can check the link below and see the Standard Limited Warranty for reference. Home Appliance (Terms and Conditions): https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=DVE50BG8300VA3 Have a great day, -Ernest-
  Answered 1 year ago by Samsung
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QuestionWhich way does the dryer door open to?
Asked 1 year ago by Anonymous.
- Answer Hi there, This dryer model's door opens from the left to the right. The dryer has a reversible door to suit your preference. Have a great day, -Ernest-
  Answered 1 year ago by Samsung
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QuestionWe've had this electric dryer a couple of weeks now. The 'vent' sensor keeps coming on, but I've checked the ducts and even put new hose clamps on. I can not find any reason for the Vent warning icon to be on... Is there something I am missing?
Asked 1 year ago by FWtexas.
- Answer Mine did the same but if you read in your user manual it says to use a rigid vent line. I just pulled mine out and made sure the line wasnt folded at all and had a clear airway. My sensor light hasn't come back on since.
  Answered 1 year ago by AmandaK
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QuestionDoes this Dryer needs gas connection ?
Asked 1 year ago by Anonymous.
- Answer No
  Answered 1 year ago by Anonymous
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QuestionDoes the installer hook up the Y connector and short water hose for the steam function? My installer left the connector and hose in a box.
Asked 2 years ago by Ty.
- Answer Yes he installed that for me
  Answered 1 year ago by SusanS
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QuestionCan this dryer be side vented?
Asked 2 years ago by KdeSousa.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Ivory
- Answer Hello KdeSousa, Yes. This dryer model can be side-vented using a side vent kit with model #DV-2A/XAA. Have a great day. -John
  Answered 2 years ago by Samsung
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QuestionDoes this dryer have an “air dry” type setting that will dry clothes with no heat?
Asked 2 years ago by AW.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Ivory
- Answer Yes it does
  Answered 2 years ago by IvetteH
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Showing 21-40 of 55 questions

Questions & Answers

Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black

Q: QuestionDoes the washer and dryer come with the holding bracket to stack them

Q: QuestionIs there a need to buy any cables or hose to connect this dryer?

Q: QuestionLooking for a washer only that removes stains and mate a lots oz suds

Q: QuestionThe dryer will turn on you can hit start but nothing happens

Q: QuestionSince the dryer has a stream feature can it be used without the vent?

Q: QuestionIs there a pedestal option that is not the storage drawer? I only have 9 inches of clearance for these units and the pedestal listed is 14 inches for both washer and dryer.

Q: QuestionAre there pedestals for this washer and dryer?

Q: QuestionI’m getting a voltage code on my dryer and I checked everything and it checks out good but the machine still doesn’t work. If the door is open when turned on it comes on normally until you close the door then it throws the code. Please advise!

Q: QuestionDo you have to stack this dryer or can you put it side by side?

Q: QuestionIs there any pet hair settings? Or how does it handle pet hair?

Q: QuestionWhy didn't my dryer come with a power cord?

Q: QuestionOur dryer won't heat. Already checked the breaker, lint tray, cleaned moister sensors, replugged it in, nothing fixes it but it works fine otherwise, it just won't heat. Bought it January last year. Can't find owners manual. HELP

Q: QuestionDoes it work with amazons Alexa?

Q: QuestionWhat is the length of the manufacturer warranty if you elect not to go with the 3 or 5 year plan?

Q: QuestionWhich way does the dryer door open to?

Q: QuestionWe've had this electric dryer a couple of weeks now. The 'vent' sensor keeps coming on, but I've checked the ducts and even put new hose clamps on. I can not find any reason for the Vent warning icon to be on... Is there something I am missing?

Q: QuestionDoes this Dryer needs gas connection ?

Q: QuestionDoes the installer hook up the Y connector and short water hose for the steam function? My installer left the connector and hose in a box.

Q: QuestionCan this dryer be side vented?

Q: QuestionDoes this dryer have an “air dry” type setting that will dry clothes with no heat?

Most-viewed items

QuestionDoes the washer and dryer come with the holding bracket to stack them

QuestionIs there a need to buy any cables or hose to connect this dryer?

QuestionLooking for a washer only that removes stains and mate a lots oz suds

QuestionThe dryer will turn on you can hit start but nothing happens

QuestionSince the dryer has a stream feature can it be used without the vent?

QuestionIs there a pedestal option that is not the storage drawer? I only have 9 inches of clearance for these units and the pedestal listed is 14 inches for both washer and dryer.

QuestionAre there pedestals for this washer and dryer?

QuestionI’m getting a voltage code on my dryer and I checked everything and it checks out good but the machine still doesn’t work. If the door is open when turned on it comes on normally until you close the door then it throws the code. Please advise!

QuestionDo you have to stack this dryer or can you put it side by side?

QuestionIs there any pet hair settings? Or how does it handle pet hair?

QuestionWhy didn't my dryer come with a power cord?

QuestionOur dryer won't heat. Already checked the breaker, lint tray, cleaned moister sensors, replugged it in, nothing fixes it but it works fine otherwise, it just won't heat. Bought it January last year. Can't find owners manual. HELP

QuestionDoes it work with amazons Alexa?

QuestionWhat is the length of the manufacturer warranty if you elect not to go with the 3 or 5 year plan?

QuestionWhich way does the dryer door open to?

QuestionWe've had this electric dryer a couple of weeks now. The 'vent' sensor keeps coming on, but I've checked the ducts and even put new hose clamps on. I can not find any reason for the Vent warning icon to be on... Is there something I am missing?

QuestionDoes this Dryer needs gas connection ?

QuestionDoes the installer hook up the Y connector and short water hose for the steam function? My installer left the connector and hose in a box.

QuestionCan this dryer be side vented?

QuestionDoes this dryer have an “air dry” type setting that will dry clothes with no heat?