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Samsung - 75" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Model:: QN75LS03BAFXZA; |
SKU:: 6503086

User rating, 4.7 out of 5 stars with 328 reviews.

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Page Showing 1-20 of 55 questions

QuestionIs backlight bleeding normal on all Frame 2022 tvs? I love the tv, except for the annoying white blotches which show on dark scenes of movies and shows.
Asked 2 years ago by JohnC.
- Answer seems like it! I’m beyond frustrated. My first Samsung tv purchase ever. I bought 85” the frame tv 2022 model. 1st tv horrible backlight bleeding from day 1 installed by Geek squad from best buy. Replaced that: second brand new tv: same issue! Right from the get go. Again installed professionally. Now i’m currently waiting on a 3rd new replacement. The clouding is so bad it’s unacceptable! My 10 year old sony LED bravia doesn’t even do that. How is this tv allowed to be on market? I’ve tried all the recommended settings suggested here and by other techs: nothing works. For the record a brand new tv that costs over 6k shouldn’t require all these special settings just so you can watch in the dark: this isn’t the 1960s. I will be creating a special blog and post for all my social media platforms to bring this issue awareness so NO ONE purchases this terrible product if best buy or samsung can’t resolve this issue.
  Answered 2 years ago by Anonymous
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QuestionMy Frame tv is showing cloudy areas which display even when there is a signal. The largest spot is about 12”x18” and is noticeable at all times. Is this normal?
Asked 2 years ago by John.
- Answer This photo shows what the black looks like. The top right spot shows in any dark or semi dark scene.
  Answered 2 years ago by John
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QuestionDoes this tv comes with a standard black frame ?
Asked 3 years ago by anit.
- Answer anit - The Frame TV comes with a black frame, which cannot be removed. The Customizable Bezels sold separately are attached directly on top of the black frame and come in Modern Brown, Modern Teak, and Modern White. ^Gina
  Answered 3 years ago by Samsung
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QuestionDoes The Frane come with its own wall mount or do I need to purchase one separately? Do you have a recommendation?
Asked 3 years ago by Nic.
- Answer Hi Nic! The Frame TV comes with our Slim Fit Wall Mount for mounting flush to the wall. However, if you want to mount it on a different type of mount, you sure can! The type used will depend on your preference; if you prefer the mount stationary, we recommend using a fixed mount or the Slim Fit mount included. If you prefer the mount to move, take a look at tilting or full motion mounts. The 75" Frame TV can use any universal wall mount with a VESA Pattern of 400mm x 400mm. ^Gina
  Answered 3 years ago by Samsung
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QuestionDOES THE FRAME TV ALREADY COME WITH THE AVAILABILITY OF IMAGES OF ARTWORK OR DO I HAVE TO BUY THESE IMAGES SEPARATELY?
Asked 2 years ago by AGUIAR.
- Answer AGUIAR - The Frame TV includes approximately 20 pieces of preloaded artwork; you’ll need to subscribe to the Art Store for additional artwork options. You can also upload your own photos via a USB drive or the SmartThings app on your phone. ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionHow long is the cable from the tv to the box?
Asked 3 years ago by Edward.
- Answer Hi Edward - The One Invisible Connection Cable included with The Frame TV is 5m (16.4 ft) in length. ~ Samsung Specialist
  Answered 3 years ago by Samsung
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QuestionDoes this have EARC support to connect a Sonos ARC?
Asked 3 years ago by Roadkill.
- Answer Roadkill - Yes, eARC is supported in HDMI port number 3 on The Frame TV. ~ Samsung Specialist
  Answered 3 years ago by Samsung
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QuestionI can’t keep my frame art to stay on. It lasts about two or three minutes and goes off.
Asked 2 years ago by Art.
- Answer You have to turn off "Night Mode" in the settings
  Answered 2 years ago by Seamore
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QuestionDoes the One Connect box work off RF or IR signal. I would like to hide the box (RF).
Asked 3 years ago by Will1972.
- Answer Hi Will1972 - The One Connect Box uses an RF signal and can absolutely be hidden from the remote's line of sight. Hope this helps! ~ Samsung Specialist
  Answered 3 years ago by Samsung
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QuestionWhat is the size of the One Connect box for the 2022 model 75" Frame TV?
Asked 3 years ago by JM.
- Answer JM - The dimensions of the 2022 One Connect Box for The Frame TV are 13.7 x 2.6 x 5.4 (WxHxD in inches). ~ Samsung Specialist
  Answered 3 years ago by Samsung
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QuestionIs it required to have an HDMI cable for the initial set up?
Asked 3 years ago by Mars.
- Answer You do not need an HDMI cord for the initial setup, particularly if you connect the TV to your home Wi-Fi wirelessly.
  Answered 3 years ago by EricG
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QuestionCan this TV have the possibility of having picture that is stationary so it looks like a painting? You can pick the picture and change the picture. I do NOT want a rotating picture I want one picture to stay on the screen when I am not watching the TV
Asked 3 years ago by Anonymous.
- Answer Yes it can be set to static.
  Answered 3 years ago by DaveG
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QuestionI want to mount my 75" frame Tv vertically, can I mount it with the included slim fit wall mount? or do I need another wall mount. It will be permanently mounted this way.
Asked 1 year ago by NeilBay.
- Answer NeilBay - The 75" Frame TV does not support Vertical/Portrait Mode. The 43" Frame TV features out-of-box Portrait support; the 50 - 65" Frame TVs can support this when attached to an Auto-Rotating Wall Mount or Stand. ~ Samsung Specialist
  Answered 1 year ago by Samsung
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QuestionWhat is the cost to install 75 Samsung frame tv
Asked 2 years ago by RTM.
- Answer As a total tech member installation was free. If you aren’t a total tech member it’s time to join. It pays for itself. The savings are well worth it
  Answered 2 years ago by VincentM
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QuestionI WATCH SOME HIGH SCHOOL SPORTS ON MY COMPUTER WITH AN HDMI CABLE TO MY TV. WHAT TYPE/ DESCRIPTION OR WHAT SPECIAL HDMI CABLE DO I NEED TO GET THE FULL EFFECT OF THE QLED PICTURE ON MY TV? CAN I CAST FROM MY PHONE TO THIS TV? by JULES
Asked 3 years ago by Anonymous.
- Answer Hi - We recommend using a High-Speed HDMI cable with Ethernet Channel, labeled as HEC or HEAC on the cable. ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionIf you leave it on all the time, it's going to burn out, be hot etc? Right? Thus, not a good TV to buy, because you'll burn it out, right?
Asked 3 years ago by BestBuyFrauds.
- Answer TheGamer - The Frame TV is designed to withstand prolong display of art and photos and are not prone to screen burn out issues as other TVs. Motion sensors are embedded to display photos only when it detects someone in the room, otherwise the TV will move to standby mode. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality. ~ Samsung Specialist
  Answered 3 years ago by Samsung
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QuestionIs the Frame QLED or NEO QLED better for ani-glare in room with lots of windows and outside light coming in?
Asked 3 years ago by Dave.
- Answer Hi Dave - The Frame is a QLED TV, featuring our new Matte Display Film premium matte finish with Anti-Reflection technology, which helps limit light distraction on your screen by reducing the effects of glare. Now your favorite show will look as good in the morning as it does at night with the lights on! ^Gina
  Answered 3 years ago by Samsung
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QuestionWhat does a subscription to the Art Work collection cost? Is it a one time or a monthly / annual fee?
Asked 3 years ago by Buddy.
- Answer Hi Buddy - You can subscribe to the Art Store monthly ($4.99) or yearly ($49.99). ^Gina
  Answered 3 years ago by Samsung
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QuestionDo I need a subscription to display my personal images on this tv in art mode?
Asked 3 years ago by anit.
- Answer No, but you do need an account
  Answered 3 years ago by NickK
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QuestionCan I put my own photos on this TV and have just one photo up all the time? I don’t want it to scroll I want it to look like a picture or painting on the wall. Like a Frame TV
Asked 3 years ago by Anonymous.
- Answer Hi there - You can definitely choose one photo or piece of artwork to consistently display on The Frame TV. ^Gina
  Answered 3 years ago by Samsung
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Showing 1-20 of 55 questions

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