Questions & Answers

Q: QuestionIs the stand sturdy? Heard it is kinda chinsy and not really good and should only buy this TV if using a wall mount.

Asked 1 year ago by Anonymous.

• A:Answer It is a little flimsy but as long as no one is going to touch it, it's fine. The TV is awesome!

  Answered 1 year ago by MercedesVerified Purchase

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Q: QuestionIm looking for the top and bottom mesurements of the vesa monting holes on this TV. Thanks

Asked 2 years ago by JLH.

• A:Answer JLH - On the 85" QN85C, the distance from the top VESA mounting holes to the top of the TV is 8.7". The distance from the bottom VESA holes to the bottom of the TV is 18.2". ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionIs the app to support Tablo available on this Samsung TV (QN85C)? If not, will it ever be available or do I need to buy another Firestick? Thank you- Roberto

Asked 2 years ago by Roberto.

• A:Answer I don't use Firestick. May consider going by Best Buy and speak to a representative. It is impossible to call and speak to a human being. Let me know what you find out......

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIf I plug the dongle into the back of the tv, can I use my Logitech K400 keyboard/mouse with the tv? I saw that the manual had instructions for remote desktop functionality.

Asked 2 years ago by StillHarlemShaking.

• A:Answer Yes, you can connect and use wireless keyboards and mice. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionIs the picture still clear in a light room?

Asked 2 years ago by Tiara1.

• A:Answer Tiara1 - While the QN85C features Ultra Viewing Angle technology to provide you with an enhanced off-angle viewing experience, Anti-Glare technology begins with our 55" QN90C TV and above. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionI currently have a 65 inch Samsung securely mounted on the wall. Should there be any concern due to added size and weight to mount this 85 inch tv?

Asked 2 years ago by Anonymous.

• A:Answer If your current wall mount supports a VESA pattern of 600mm x 400mm, it will be compatible with the 85" QN85C TV. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionI need a new remote replacement for this TV, how do I get one?

Asked 6 months ago by Michael.

• A:Answer You can order a replacement remote directly from Samsung’s official parts website or by contacting Samsung support. Best Buy also sells compatible Samsung remotes online and in stores—just search for “Samsung replacement remote” and make sure it matches your TV model (QN85C). In the meantime, you can also use the Samsung SmartThings app on your phone as a full remote control—it works really well for all the TV’s features.

  Answered 2 months ago by DireBoboVerified Purchase

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Q: QuestionCan open box be delivered

Asked 1 year ago by Anonymous.

• A:Answer NO

  Answered 1 year ago by Anonymous

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Q: QuestionCan you connect multiple bluetooth devices simultaneously?

Asked 1 year ago by Anonymous.

Q: QuestionHow much does this tv weigh? Need to make sure I get a wall mount that can hamdle the weight

Asked 1 year ago by Zachl.

• A:Answer The Samsung 85” QN85C Neo QLED TV weighs about 95 lbs without the stand and around 105 lbs with the stand. For wall mounting, make sure to use a heavy-duty mount that supports at least 110 lbs and is rated for 85” TVs. A full-motion or fixed mount that’s VESA 600x400 compatible will work well.

  Answered 2 months ago by DireBoboVerified Purchase

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Q: QuestionWhy is there not a picture of rhe back?

Asked 1 year ago by REBFAN.

Q: QuestionDoes this TV have dual audio outputs? So I can use wireless headphones and still have sound through the TV speakers simultaneously/?

Asked 1 year ago by Audio.

• A:Answer Yes it does theres an option for it

  Answered 11 months ago by DanielRVerified Purchase

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Q: QuestionWhat is the difference in Samsung QN55Q80CA vs QN55Q80CAFXZA

Asked 1 year ago by DonM.

Q: QuestionWill this tv be able to display video from our ring doorbell and outdoor cameras?

Asked 1 year ago by redneck.

• A:Answer Yes, this TV can display video from your Ring doorbell and outdoor cameras when you connect it through Amazon Alexa. Once you’ve linked your Ring account to Alexa, you can just say commands like “Alexa, show me the front door” and the live video will appear right on the TV. It works really smoothly.

  Answered 2 months ago by DireBoboVerified Purchase

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Q: QuestionCan this tv hauled laying flat or should it be up right l

Asked 1 year ago by Anonymous.

• A:Answer I bought the display and it came without a box and I laid it flat with just bubble wrap. Drove 25 miles through highway and city potholes without any issues.

  Answered 1 year ago by ZekeJVerified Purchase

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Q: QuestionDoes this 85 inch QN85C have a VA panel like the previous QN85B (85) or is it IPS?

Asked 1 year ago by TonyZ.

• A:Answer I believe its ads pro panel

  Answered 11 months ago by DanielRVerified Purchase

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Q: QuestionHow do I move photos from my I phone to the TV screen?

Asked 1 year ago by Quincy.

• A:Answer You can easily share photos from your iPhone to this TV using AirPlay. Just make sure your iPhone and TV are on the same Wi-Fi network, open the photo you want, tap the Share button, select AirPlay, and then choose your Samsung TV from the list. The photo will display instantly on the big screen.

  Answered 2 months ago by DireBoboVerified Purchase

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Q: QuestionI have had this tv for two months now and am not really noticing all that great of picture quality. We set it up ourselves, is there anything in addition to just the tv itself that needed to be purchased to help enhance the picture?

Asked 1 year ago by SylviaL.

• A:Answer consider your source... you need high def video or it will be less than great.

  Answered 1 year ago by ChristiVerified Purchase

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Q: QuestionWhat are the package dimensions?

Asked 1 year ago by KW.

• A:Answer KW - You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Box Dimension: https://www.bestbuy.com/site/samsung-85-class-qn85c-neo-qled-4k-uhd-smart-tizen-tv/6536415.p?skuId=6536415 ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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