Questions & Answers

Q: QuestionWhat is the storage capacity of this Samsung SSD?

• A:Answer This Samsung SSD has a storage capacity of 2000 gigabytes, or 2 terabytes.

Q: QuestionWhat is the form factor of the Samsung 990 PRO SSD?

• A:Answer The Samsung 990 PRO SSD has an M.2 2280 form factor.

Q: QuestionHow can I maximize the performance of my Samsung SSD?

• A:Answer You can use the Samsung Magician Software to monitor drive health, protect data, and optimize your SSD performance.

Q: QuestionWhat type of lighting does the Samsung 990 PRO heatsink have?

• A:Answer The heatsink on the 990 PRO SSD has RGB LED lights.

Q: QuestionIs this Samsung SSD compatible with Playstation 5?

• A:Answer Yes, this SSD is compatible with Playstation 5 consoles.

Q: QuestionDo the ones that come with the heatsink have newest firmware update on them, or will they check the firmware in the store after I buy it? I am wanting on for the PS5 but I dont have a computer with a compatible slot.

Asked 2 years ago by Gamer.

• A:Answer I received yesterday (07/18/23) the Samsung 990 Pro with Heatsink and it did have the latest 3B2QJXD7 firmware as of today. See attached picture. From Samsung Support website Download Tools and Software: NVMe SSD-990 PRO Firmware *To improve the abnormalities regarding drive locked on Magician software. ISO 3B2QJXD7 | 33.6MB

  Answered 2 years ago by Buddy

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Q: QuestionWill the SAMSUNG SSD 990 PRO with Heatsink fit in my ASUS - ROG Zephyrus M16 ?

Asked 2 years ago by MikeK.

• A:Answer mkatko: Yes, the 990 PRO with heatsink is compatible with your ASUS ROG Zephyrus M16. With its slim size, 990 PRO with Heatsink is a perfect fit for desktops and laptops that meet the PCI-SIG D8 standard. - Samsung Memory

  Answered 2 years ago by Samsung

  
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Q: QuestionI tried asking before but the samsung rep avoided answering me. What support (if any) do you provide for linux users to update the firmware? I dont use the spyware known as apple and microsoft. I use a SBC and my Pironman 5 max has a pcie line for this.

Asked 5 months ago by MeMania.

• A:Answer MeMania: For a Linux user with a 990 PRO SSD, Samsung provides the firmware as a bootable ISO file, which must be manually extracted and run from the command line. Download ISO file and make it as an bootable image by using USB flash drive a. If your system is not able to download or install Magician, you can download the firmware files from our Samsung SSD site. (http://samsung.com/samsungssd ) b. Go to “Firmware” in the menu bar, then you can find the latest firmware ISO File. Should you need assistance, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Memory) Available 9AM – 12AM EST (Mon-Fri) - Samsung Memory

  Answered 5 months ago by Samsung

  
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Q: Questiondoes it come with windows installer? my last ssd card didnt so i never got past the bios menu getting into my windows homescreen

Asked 1 year ago by doodookachoo.

• A:Answer doodookachoo: The 990 PRO SSD does not come with a Windows installer. However, it includes the Samsung Magician software, which is designed to help you manage and optimize your SSD. This software can assist with tasks like firmware updates, performance benchmarking, and data migration. If you need to install Windows on your 990 PRO, you'll need to create a bootable USB drive with the Windows installation files. Please reach out to Samsung Support should need further assistance at: 1-800-SAMSUNG (ask for Memory) Available 9AM – 12AM EST (Mon-Fri) - Samsung Memory

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this Samsung SSD compatible with an Alienware M17 R5 Laptop AMD Ryzen 9 ?

Asked 2 years ago by Vial.

• A:Answer Vial: Yes, the 990 PRO is compatible. Specs for the Alienware m17 R5 laptop indicate support for a M.2 slot. - Samsung Memory

  Answered 2 years ago by Samsung

  
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Q: QuestionIt this compatible with the MSI Crosshair 16 HX D14V laptop?

Asked 1 month ago by MrQuestion.

• A:Answer MrQuestion, Specs for the MSI Crosshair 16 HX indicate compatibility with NVMe PCIe Gen4 SSDs like the 990 PRO SSD. ~Samsung Pro

  Answered 1 month ago by Samsung

  
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Q: QuestionIs this compatible with the PS5 Pro Console as well?

Asked 4 months ago by Billy.

• A:Answer Yes

  Answered 3 months ago by AgustinGVerified Purchase

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Q: QuestionIs this nvme with heatsink compatible (will it fit) in my pironman 5 max? I know 990 pro series is compatible but will it fit with the heatsink on it? Also, how do you have linix users update the firmware so the drive doesnt die out on us within a year

Asked 6 months ago by MeMania.

• A:Answer MeMania: Yes, the Samsung 990 PRO with heatsink will fit inside the SunFounder Pironman 5 Max case. The heatsink on this model is designed to be slim enough to fit in compact devices, including the Raspberry Pi 5 setup inside the Pironman 5 Max. - Samsung Memory

  Answered 6 months ago by Samsung

  
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Q: QuestionIs this ps5 ready? No need for updates or anything, just install?

Asked 11 months ago by Grumbleydeus.

• A:Answer You install it, then your ps5 has to integrate it to its system basically. But that takes less than 5 minutes

  Answered 9 months ago by GrantVerified Purchase

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Q: QuestionCan you play games directly from ssd? No downloading to console before playing right?

Asked 1 year ago by Syn.

• A:Answer Yes. Format the drive first then go to storage settings and change it to SSD card. You can chose a specific game to store or all of them. The choice is yours.

  Answered 11 months ago by walmartsupermanVerified Purchase

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Q: QuestionDoes this come with an international warranty?

Asked 1 year ago by Manishsiva.

• A:Answer Manishsiva: Warranty service and support are specific to the country you are located. You will need to contact your local Samsung Contact Center. - Samsung Memory

  Answered 1 year ago by Samsung

  
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Q: QuestionI am tyrying to build my first pc.. using a b650 eagle AX.. looking for a 2tb ssd option.. my brother recommended samsung 990 series but why does it say for ps5?? will this fit the B650??

Asked 1 year ago by Rogerthat.

• A:Answer its compatable but it keeps disappearing think motherboards the issue tho

  Answered 1 year ago by Anonymous

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Q: QuestionWill it fit in my Dell Precision 3630 Tower desktop computer?

Asked 1 year ago by Anonymous.

• A:Answer Of course it can, there should be no issues installing

  Answered 1 year ago by LinoGVerified Purchase

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Q: QuestionWill this 990 pro with heatsink fit in a HP Zbook Fury 16 G11 laptop?

Asked 1 year ago by Luke.

• A:Answer I would just get a new laptop, there is no telling what will happen if you put one with out a heat sink. But if you go online and look it up and it doesnt say you can, I would avoid it if its my main laptop. I did it on my MSI katana but then again, I looked it up and it said yes. Also upgradable RAM.

  Answered 1 year ago by LinoGVerified Purchase

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