Questions & Answers

Name: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - White Glass
Brand: Samsung
SKU: 6568544
Price: 566.99 USD
Availability: InStock
Rating: 4.5 (242 reviews)

Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - White Glass

Model:: ME21DB670012AA; |
SKU:: 6568544

User rating, 4.5 out of 5 stars with 241 reviews.

Highly rated by customers for:

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Page Showing 21-37 of 37 questions

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QuestionDoes it have a convention oven feature built in?
Asked 1 year ago by Macy.
- Answer No, Macy, this over-the-range microwave does not have the conventional oven feature. Have a great day. ^Camille
  Answered 1 year ago by Samsung
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QuestionHow do you set the clock on a Samsung Overtherange Microwave Oven Model# ME16H702SEW? I enter the time of day and push the Start button...but the clock does not set.
Asked 1 year ago by SteveO.
- Answer Hi Steve, We highly recommend turning to page 10 of the user manual to help you set the microwave clock. This manual refers to microwave model number ME16H702SEW. User manual: https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf Have a great day! Chrystel
  Answered 1 year ago by Samsung
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QuestionI just purchased this microwave. What kind of grill, crisper pan and lid is recommended for this microwave. I found some that say they are for microwave and have grill in them with lid?
Asked 1 year ago by Roxanna.
- Answer Hi Roxanna, We are glad to answer your question about this Samsung microwave model. I have shared the link for this model's user manual link below. Please visit the link and turn to page 28 for the cookware guide for this microwave model. https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148054227 to help our team pull up your information. Leo
  Answered 1 year ago by Samsung
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QuestionDoes it have an auto sense for the light and fan? I don’t want to continue to turn it on and off. Thank you!!
Asked 1 year ago by AS.
- Answer Hello there, Yes, auto connectivity only works when you sync your microwave and compatible range or cooktop so ventilation and lighting turn on automatically. The vent fan protects the microwave from excessive heat. It will turn on automatically if it detects excessive heat. If you have switched on the fan, you may be unable to turn it off. When the internal parts have cooled down, the fan will automatically switch off. It may remain on for 30 minutes or longer after the stove and microwave controls have been switched off. We would love to speak to you directly to learn more information about your unit and provide assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147550798) to help our team pull up your information when you message us. Thank you. -Kimberly
  Answered 1 year ago by Samsung
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QuestionDose it have a light inside it? And how i can turn it on? Because when I opened the door there is no light? Thank you
Asked 1 year ago by Bob.
- Answer do I need to order extra parts for the vent to outside/
  Answered 4 months ago by Anonymous
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QuestionHow many amp electrical line is required for this microwave.?
Asked 1 year ago by Anonymous.
- Answer This is a 1000 Watt appliance. So with typical 120VAC power in the US, it would draw a sustained amperage of 8.3 Amps at full power. It is best to oversize the circuit (make more amps available as a safety factor). Keep in mind most circuits are 15 or 20 AMP's in the US, so unless you put another high current load item on the same circuit you should be good to go in most circumstances.
  Answered 1 year ago by S123
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QuestionIs sensor cooking just a moisture detector or the kind of smart algorithm in East Asia, whereby dishes are heated differently depending on what you tell the machine it is?
Asked 1 year ago by ImagineCure.
- Answer Hi there, Yes, the sensor cook function is programmed to detect the moisture released by the food and automatically adjust the cooking time and temperature based on the chosen recipe. I have shared the manual to learn more about the "Sensor Cook" on page 22. User manual: https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf Have a great day! ^Chrystel
  Answered 1 year ago by Samsung
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QuestionCan it be used as a built in inside a cabinet and is there a trim kit available?
Asked 1 year ago by Steve.
- Answer Hi Steve, No, because the Samsung over-the-range microwave is designed to be installed above the stove or range because of its hood feature. Thank you for choosing Samsung and have a great day! ^Rainly
  Answered 1 year ago by Samsung
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QuestionHow many days of warranty
Asked 1 year ago by Anonymous.
- Answer Dear BestBuy clients, We are happy to receive your inquiry about the warranty information for this Samsung microwave. Let us assist you. To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly
  Answered 1 year ago by Samsung
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QuestionIs this a light underneath the oven for gas range?
Asked 1 year ago by uvasa.
- Answer Yes it’s a light on each side of the filter 2 lights
  Answered 1 year ago by NicoleE
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QuestionCan this model be configured to vent outside the home or is it recirculating only?(4 answers)
Asked 1 year ago by Eunice.
- Answer Yes it can vent outside either top or back. A damper is included.
  Answered 1 year ago by S123
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QuestionDoes this match with black stainless?
Asked 1 year ago by Color.
This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Matte Black Steel
- Answer Hi there, Thank you for your inquiry. This appliance's finish is designed to complement Black Stainless Steel. If you are looking for a match with Matte Black Steel, there may be slight differences in the finish. For the best visual comparison, we recommend viewing the appliances together in person at one of our retail locations. Please see the link below to see the color and finish comparison. Color https://news.samsung.com/global/bespoke-home-1-bespoke-colors-and-finishes-for-every-lifestyle Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147188270) to help our team gather your information. Have a great day. ^Charles
  Answered 1 year ago by Samsung
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QuestionCan this microwave be installed in a cabinet?
Asked 2 years ago by Mic2.
- Answer Yes it can. The vent is on the edge in the front at the top where the door closes
  Answered 1 year ago by NicoleE
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QuestionThis model is not showing on Samsungs website. When will this model be available from Samsung?
Asked 2 years ago by Justlookingforanswers.
- Answer Greetings, This microwave model is currently not available on our website. Rest assured that our developers are working to get it ready as soon as possible. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146991096) to help our team pull up your information when you message us. Thank you. -Kimberly
  Answered 2 years ago by Samsung
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QuestionHow much does the microwave weigh?
Asked 2 years ago by Anonymous.
- Answer Hi there, This microwave model weighs 60.6 pounds. Have a great day! Chrystel
  Answered 2 years ago by Samsung
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QuestionIn watching you tube videos about this microwave before I purchased it, I noticed that it should have a feature where the glass door controls illuminates as you walk up to and it senses the movement. Is this actually a feature?
Asked 1 year ago by Stella.
- Answer Mine definitely does not do that. Most of the time I can't even get the lights to come on by touching it. I keep having to open it to get it to light up. It is a bit annoying.
  Answered 11 months ago by JenniferH
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QuestionDoes the clock stay on as the other digital controls dim?
Asked 1 year ago by DanielL.
- Answer Y’all have to read the manual. When in eco mode, it will turn off. When not in eco mode, the clock stays on.
  Answered 8 months ago by Anonymous
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Showing 21-37 of 37 questions

Questions & Answers

Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - White Glass

Q: QuestionDoes it have a convention oven feature built in?

Q: QuestionHow do you set the clock on a Samsung Overtherange Microwave Oven Model# ME16H702SEW? I enter the time of day and push the Start button...but the clock does not set.

Q: QuestionI just purchased this microwave. What kind of grill, crisper pan and lid is recommended for this microwave. I found some that say they are for microwave and have grill in them with lid?

Q: QuestionDoes it have an auto sense for the light and fan? I don’t want to continue to turn it on and off. Thank you!!

Q: QuestionDose it have a light inside it? And how i can turn it on? Because when I opened the door there is no light? Thank you

Q: QuestionHow many amp electrical line is required for this microwave.?

Q: QuestionIs sensor cooking just a moisture detector or the kind of smart algorithm in East Asia, whereby dishes are heated differently depending on what you tell the machine it is?

Q: QuestionCan it be used as a built in inside a cabinet and is there a trim kit available?

Q: QuestionHow many days of warranty

Q: QuestionIs this a light underneath the oven for gas range?

Q: QuestionCan this model be configured to vent outside the home or is it recirculating only?(4 answers)

Q: QuestionDoes this match with black stainless?

Q: QuestionCan this microwave be installed in a cabinet?

Q: QuestionThis model is not showing on Samsungs website. When will this model be available from Samsung?

Q: QuestionHow much does the microwave weigh?

Q: QuestionIn watching you tube videos about this microwave before I purchased it, I noticed that it should have a feature where the glass door controls illuminates as you walk up to and it senses the movement. Is this actually a feature?

Q: QuestionDoes the clock stay on as the other digital controls dim?

Top Rated

QuestionDoes it have a convention oven feature built in?

QuestionHow do you set the clock on a Samsung Overtherange Microwave Oven Model# ME16H702SEW? I enter the time of day and push the Start button...but the clock does not set.

QuestionI just purchased this microwave. What kind of grill, crisper pan and lid is recommended for this microwave. I found some that say they are for microwave and have grill in them with lid?

QuestionDoes it have an auto sense for the light and fan? I don’t want to continue to turn it on and off. Thank you!!

QuestionDose it have a light inside it? And how i can turn it on? Because when I opened the door there is no light? Thank you

QuestionHow many amp electrical line is required for this microwave.?

QuestionIs sensor cooking just a moisture detector or the kind of smart algorithm in East Asia, whereby dishes are heated differently depending on what you tell the machine it is?

QuestionCan it be used as a built in inside a cabinet and is there a trim kit available?

QuestionHow many days of warranty

QuestionIs this a light underneath the oven for gas range?

QuestionCan this model be configured to vent outside the home or is it recirculating only?(4 answers)

QuestionDoes this match with black stainless?

QuestionCan this microwave be installed in a cabinet?

QuestionThis model is not showing on Samsungs website. When will this model be available from Samsung?

QuestionHow much does the microwave weigh?

QuestionIn watching you tube videos about this microwave before I purchased it, I noticed that it should have a feature where the glass door controls illuminates as you walk up to and it senses the movement. Is this actually a feature?

QuestionDoes the clock stay on as the other digital controls dim?