Questions & Answers

Q: QuestionHow does the Copilot+ PC feature enhance productivity and communication?

• A:Answer The Copilot+ PC feature in the Galaxy Book4 Edge laptop utilizes AI technology to enhance productivity and communication. It provides real-time assistance, including smart suggestions, automatic summarization, and language translation, making tasks more efficient and seamless. Additionally, it offers improved video conferencing capabilities with noise cancellation and background blur, ensuring clear and effective communication during virtual meetings.

Q: QuestionWhat is Cocreator, and how does it assist in creative tasks?

• A:Answer Copilot+ PC is an AI-powered feature designed to assist users in creative tasks. It provides real-time suggestions, ideas, and content recommendations based on the user's input and preferences. This helps users generate creative content more efficiently and effectively.

Q: QuestionHow does the Live Captions feature work, and which languages does it support?

• A:Answer The Live Captions feature automatically generates subtitles in real time during video calls, movies, and other spoken content. It supports 44 languages, translating them into English. This feature allows users to follow conversations and dialogues more easily, especially when there are language barriers or background noise.

Q: QuestionWhat are the advantages of the AMOLED touchscreen display?

• A:Answer The Galaxy Book4 Edge features a 16-inch 3K AMOLED touchscreen display. It offers a bright, crisp, and vivid viewing experience with deep blacks and vibrant colors. The touchscreen capability provides intuitive control and interaction, enhancing the overall user experience.

Q: QuestionDoes this laptop have a dedicated graphics card?

• A:Answer No, this laptop does not have a dedicated graphics card. It has an integrated graphics type.

Q: QuestionHow does the processor enhance multitasking and video editing compared to others?

• A:Answer The innovative Snapdragon X Elite processor in the Galaxy Book4 Edge laptop significantly enhances multitasking capabilities. It efficiently manages multiple applications simultaneously, allowing users to seamlessly switch between tasks without experiencing lags or interruptions. Additionally, the processor optimizes video editing workflows by accelerating the rendering and processing of high-resolution videos, resulting in faster and more efficient video editing experiences.

Q: QuestionDoes this laptop support stylus input, and if so, is the stylus included?

• A:Answer This laptop supports stylus input, but the stylus is not included and must be purchased separately.

Q: QuestionHow does the battery life compare to other laptops with similar specifications?

• A:Answer The Galaxy Book4 Edge has a battery capacity of 3537 mAh. This is comparable to other laptops with similar specifications, such as the Dell XPS 13 (3550 mAh) and the Apple MacBook Pro 13 (3795 mAh).

Q: QuestionHow does the audio quality of the speakers compare to other laptops?

• A:Answer The Galaxy Book4 Edge features AKG Quad Speakers, including two woofers and two tweeters, delivering a powerful and immersive audio experience. Compared to other laptops, it offers enhanced sound quality with richer bass and clearer highs, making it ideal for multimedia consumption and entertainment.

Q: QuestionIs windows 11 included with the computer?

Asked 1 year ago by Nate.

• A:Answer Yes, but it utilizes an ARM64 processor which is completely incompatible with X64 processors, which is what the vast majority of software runs on. Be prepared to have about 2/3 your existing software unusable.

  Answered 1 year ago by JohnGVerified Purchase

  Helpful (5)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat version of W-Fi is included? 7?

Asked 1 year ago by WiFi.

• A:Answer If you go to the Samsung Website (consumer side) and compare the laptops the specs state WiFi 7 802.11be with Bluetooth 5.3.

  Answered 1 year ago by RichardR

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill a S-Pen (Samsung original) work on this lap top? I have an S-Pen from a laptop I bought from Samsung - [Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray] Thank you.

Asked 9 months ago by SamsungSamuraiAl.

• A:Answer Salutations SamsungSamuraiAl, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy Book4 Edge. Yes, the advertised Galaxy Book4 Edge is compatible with the S Pen Pro Edition and the S Pen Creator Edition. Your previous S Pen that you have utilized with your Galaxy Book4 Pro 360 will work great with the advertised device. Feel free to reach out to Support if you have any other questions for us. Thank you for being a faithful Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionThe battery life is terrible. Right out of the box and with no apps/programs open, it gives 6h and 20mins at 99%. I tried to remove unnecessary apps from start up but it did not help much. By now it reads 7h 12mins at 93%. Any ideas/suggestions?

Asked 1 year ago by Alejandro.

• A:Answer Thanks for reaching out to us regarding the Galaxy Book4 Edge, Alex. Improving the battery life on your Samsung PC can be achieved through a feature called Smart Battery Calibration, which helps reset the battery's performance and recalibrate its minimum and maximum charge levels. If you feel like your battery isn't lasting as long as it used to, don't worry! First, save any work and close all running applications. Next, make sure to unplug the AC adapter, as Smart Battery Calibration won't work while it is connected. After that, restart your PC and press F2 when the SAMSUNG logo appears to access the BIOS configuration. In the BIOS menu, click on "Advanced" and then double-click on "Smart Battery Calibration." The system will begin to discharge the battery, which may take up to 5 hours, depending on its capacity and remaining life. If you need to cancel the operation, simply press the ESC key. Once the battery is fully discharged, reconnect the AC adapter to charge it. You can either use your PC while it charges or leave it turned off until it reaches a full charge. By following these steps, you should be able to improve your battery life and restore its performance. If this continues to be your experience, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many monitors can I operate on with this computer?

Asked 5 months ago by Buck.

• A:Answer I think the computer said two

  Answered 3 months ago by JulissaLVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are the nits for this model?

Asked 9 months ago by Buyer134.

• A:Answer Aloha Buyer134, thanks for asking us your question about the Samsung Galaxy Book4 Edge. The advertised Galaxy Book4 Edge offers 400 nits for your total brightness. If you think of any other questions, feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWould this be compatible with TurboTax downloadable software? I noticed in the Q&A someone stated it is not compatible with 3/4 of their software. Thank you

Asked 1 year ago by Tina.

Q: QuestionWhere is this computer manufactured?

Asked 1 year ago by Bullwinkle.

Q: QuestionIs the RAM upgradeable on this model?

Asked 1 year ago by Luke.

• A:Answer No, it is not.

  Answered 1 year ago by KingpinKiwiVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat type of SSD does this have? Is the SSD upgradable? Does it have space to add a second SSD?

Asked 1 year ago by Scottage.