Questions & Answers
- Model:
- SM-S911UZKAXAA
- |
- SKU:
- 10646637
Q: QuestionWhat type of adapter, and where can I buy one, to charge my phone? I know they have done away with putting charging bricks in box but in my box I have a short cord without a usb-c on one end.
Asked by Nancy.
- A:Answer They have plenty at Best Buy, where i bought the phone. After the phone itself, there were 3-4 add-ons that are not included and will add up to $100, mainly so you can't continue to use things you bought for your last phone.
Answered by Boompa
Q: QuestionMaybe I am missing something so someone please explain it to me. As of this question the price is 599.99 if I "Activate Today". If I "Activate Later" is is 799.99 yet the prices are different if I use a major carrier. What am I missing. Seems misleading.
Asked by Petew.
- A:Answer The activate today prices only apply to certain plans from certain carriers. Yes, it's misleading.
Answered by EnergyEfficient
Q: Questionis there a place for a sd card for added storage?
Asked by MiGis.
This question was asked about the related product: Samsung - Galaxy S23 128GB (Unlocked) - Green
- A:Answer Unfortunately, ALL S23 models have no SD card.
Answered by jacob
Q: QuestionI have seen "yes" and "no" to this questions. Does it come with a charging cable? I see it comes with a usb cable but can you use it to charge the phone?
Asked by Anonymous.
- A:Answer Yes. This cellphone comes with a chargind cable. It's a USB-C to USB-C cable. But the charger does not come together. You need to use your old charger or buy a new one. But this a wonderful cellphone!
Answered by JasV
Q: QuestionMany phones I have looked at it says UNLOCKED. What does that mean?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S23 128GB (Unlocked) - Lavender
- A:Answer Unlocked means you can use the phone for any phone service carrier at&t, sprint, verizon ect..
Answered by Anonymous
Q: QuestionI know the charging brick doesn't come with the new phones but does the charging cord come with the S23? I have an old charging cord and brick from a S7. Will either one of those work on the S23? If not how expensive are the ones that do work with it?
Asked by Charging.
- A:Answer The S7 cord will not work with this phone as it has a USB type C. You will need the charging brick to plug into a wall. Or you can purchase a USB-A to USB-C cable (I like Belkin) to charge in your car or from your computer.
Answered by 47states
Q: QuestionDo I need 5G to use this phone? I have AT&T Prepaid and do not have 5G with my plan, but I am looking to upgrade from my A11 to a newer Samsung.
Asked by Ophelia.
This question was asked about the related product: Samsung - Galaxy S23 128GB (Unlocked) - Lavender
- A:Answer I do not have 5G service at my home, phone works great.
Answered by MaggieS
Q: QuestionWill this work in South America?
Asked by Murshack.
This question was asked about the related product: Samsung - Galaxy S23 128GB (Unlocked) - Green
- A:Answer yes, it will, just make sure it is unlocked
Answered by Anonymous
Q: QuestionDoes the Galaxy s23 have a head phone jack? For ear buds-I don't like the wireless .
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S23 128GB (Unlocked) - Lavender
- A:Answer Unfortunately, ALL S23 models do not have a head phone jack.
Answered by jacob
Q: QuestionDoes this model has built-in call recording ?
Asked by Anonymous.
- A:Answer Yes it does
Answered by EricR
Q: QuestionI have a prepaid phone with AT&T! Q.) Can the Galaxy S23 128GB (Unlocked) be set up with AT&T Prepaid?
Asked by James.
- A:Answer Hi there James, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S23. The advertised unlocked Galaxy S23 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out directly to AT&T to inquire if this unlocked device would be compatible on their prepaid services. Let us know if you have any additional questions for us by reaching out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes this phone work with Spectrum?
Asked by mmartyman.
- A:Answer Salutations Mmartyman, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy S23. The advertised unlocked Galaxy S23 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any additional questions for us by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes this come with a charger and cord?
Asked by Anonymous.
- A:Answer A USB-C to USB-C charge cord is included, but an outlet plug is not.
Answered by Anonymous
Q: QuestionWhat functions are available on the upper end Samsung for visually impaired capability?
Asked by Anonymous.
- A:Answer Hi, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S23. You can configure Accessibility features to assist with visual aspects of your device. You can adjust the colors and contrast of text and other screen elements. From Settings, tap Accessibility > Vision enhancements and tap an option: Choose an available display mode and tap Apply: Default: Default display mode. High contrast: Dark mode, High contrast fonts, High contrast keyboard, Remove animations, and Reduce transparency and blur are turned on. Large display: Font size and Screen zoom are increased and Bold font and Highlight buttons are turned on. High contrast theme: Adjust colors and screen fonts to increase the contrast. High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. Highlight buttons: Show buttons with shaded backgrounds to make them stand out better against the wallpaper. Color inversion: Reverse the display of colors from white text on a black background to black text on a white background. Color correction: Adjust the color of the screen if you find it difficult to see some colors. Color filter: Adjust the screen colors if you have difficulty reading the text. Remove animations: Remove certain screen effects if you are sensitive to motion. Reduce transparency and blur: Reduce visual effects on dialogs and menus. Extra dim: Dim the screen beyond the minimum brightness setting. Tap for additional options. You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. From Settings, tap Accessibility > Vision enhancements and tap an option: Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen. Magnifier: Magnify your surroundings using the camera. Cursor thickness: Drag the cursor thickness slider to customize. Pointer size and color: Use a large pointer for a connected mouse or touchpad (accessories not included). Font size and style: Configure screen fonts. Screen zoom: Configure the screen zoom level. You can use special controls and settings that provide spoken assistance to navigate your device. 1. From Settings, tap Accessibility > Vision enhancements. 2. Tap to enable the feature and tap an option to customize: Speak keyboard input aloud: The device will read aloud what you type on the keyboard. Audio description: If available, automatically choose the audio soundtrack with an audio description while watching videos. Bixby Vision for accessibility: Add modes to read text aloud, describe scenes, detect colors, and more. Voice Label: Write voice recordings to NFC tags (not included) to provide you with information about objects or locations as you near them. Or use special controls and settings that let you navigate using your voice. 1. From Settings, tap Accessibility > TalkBack. 2. Tap to enable the feature and tap an option to customize: TalkBack shortcut: Choose a shortcut to quickly turn on TalkBack. Settings: Configure TalkBack settings to better assist you. If you have any other questions for us, feel free to reach out to Samsung Support for further assistance. Thank you for being a cherished Samsung customer. - Debra
Answered by Samsung

Q: Questionif my phone is lost can it be tracked?
Asked by aka.
This question was asked about the related product: Samsung - Galaxy S23 128GB (Unlocked) - Green
Q: QuestionCould I use this cell Phone with a chip from a Mexican cell company?
Asked by Elsa.
- A:Answer Hi Elsa, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S23. The advertised unlocked Galaxy S23 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. It works on the 5G wireless network. We recommend reaching out to the carrier of your choosing to ask your questions regarding compatibility with the information that has been provided above. Thank you for being a cherished Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan the S-pen be used on the keyboard? I have large fingers and need the stylus to type the letters, etc.
Asked by TomK.
This question was asked about the related product: Samsung - Galaxy S23 128GB (Unlocked) - Green
- A:Answer Yes, I have been using the rubber tip on my pen and it works fine.
Answered by Rocky
Q: QuestionIs this a brand new phone with full warranty? I do no want a used, refurbished, renewed or open box phone.
Asked by Booger.
- A:Answer Yes it is.
Answered by Anonymous
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