Questions & Answers
- Model:
- EI-T5600BWEGUS
- |
- SKU:
- 6564050
Q: QuestionWhat kind of alert does this tracker have?
- A:Answer This tracker has an audible alert.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes this work used in a car? If so, how far can it track? Using for extra help with loved one with memory issues.
Asked by Caregiver.
- A:Answer It tracks as far as it goes. The farthest i been 100 miles from it. But it only work if there a same brand phone near by with Bluetooth. Bluetooth is the answer. Ex. I have a Samsung phone so any body that close by that has a Samsung phone with their Bluetooth on it will let you know the location of device, if there noone there you will not get a reading. I have them hiding in my vehicle.
Answered by Jesgut
Q: QuestionDoes this work on non-UWB phones (eg, Galaxy S20+) or is just certain features (like AR) that require UWB?
Asked by RobertC.
- A:Answer Yes it will, however; you just wont be able to use the precision finding as shown below.
Answered by AndroidUser7
Q: QuestionIf I'm in US and my luggage is lost somewhere in Europe, will it tell me where it is? Planning to buy one per suitcase.
Asked by Leon.
- A:Answer Yes, I was overseas in South Korea for a month while my car was parked in a Los Angeles parking structure. It gave me readings no problems. Same with my luggage going from Shanghai China to Busan South Korea to Seoul South Korea back to LAX, accurate readings each location no issues.
Answered by AngelicaG
Q: QuestionIs there a monthly fee
Asked by Jerry.
- A:Answer Aloha Jerry, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy SmartTag2. There is no monthly fee to use the Galaxy SmartTag2. If you have any other questions for us, let us know by reaching out to Samsung Support. Thank you for choosing Samsung. - Debra
Answered by Samsung
Q: QuestionDoes it comes with battery?
Asked by Ty.
- A:Answer Yes, has a battery with a tag in place so battery is not active. Uses a CR2032 battery. Once paired to your phone there's a "Power Saving Mode" that can be activated to conserve battery, doesn't effect location read of device.
Answered by AngelicaG
Q: QuestionCan I track 4 items at once?
Asked by Dame6.
This question was asked about the related product: Samsung - Galaxy SmartTag2 - Black and White
- A:Answer With multiple tags yes. I have 4 tags total, two for one of each of my luggages, one for my friend's luggage, and one for my vehicle. Once connected to your phone under SmartThings you can see all locations of your tags. I've named mine specific to where they are and saved under favorites for easier access.
Answered by AngelicaG
Q: Questionhow far it can track if my keys are 100 miles away it will be able to tracked?
Asked by Bless.
- A:Answer I read if another Samsung device is near it will just create a "chain" to let you know where it was. In theroy 100 miles should work.
Answered by JohnM
Q: QuestionCan I use this to track my dog that keeps getting out of the yard
Asked by pet.
- A:Answer Yes. You will have to make sure the attachment you use for your dog's collar will secure the device
Answered by Matt
Q: QuestionCan this tracker be used within Android G5 phone
Asked by Anonymous.
- A:Answer yes
Answered by Anonymous
Q: QuestionCan I leave this in my car so I can find my car in the parking lot?
Asked by KattyDidd.
- A:Answer Yes as long as there is a samsung device within 30 ft i believe
Answered by Yabornz
Q: QuestionIs this tracker TSA approved?
Asked by Marcie.
This question was asked about the related product: Samsung - Galaxy SmartTag2 - Black and White
- A:Answer Yes, have gone through several airports
Answered by Vane
Q: QuestionWhere do you find tracker
Asked by Tracker.
- A:Answer You see its location on a map inside the Samsung SmartThings app on your phone.
Answered by TravelerNC
Q: Questionwill it work on a Samsung Galaxy A23 ?
Asked by Patricia.
- A:Answer Hi Patricia, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy SmartTag2. Yes, the Galaxy SmartTag2 will work with the Galaxy A23. Samsung's SmartThings Find app utilizing Bluetooth and UWB (Ultra-Wideband) technology to locate and track items. If you have any other questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionWhat size battery
Asked by Zee.
- A:Answer Salutations Zee, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy SmartTag2. The battery size for the SmartTag2 is CR2032. If you think of additional questions that you have for us or if you would like any further assistance, feel free to reach out to Samsung Support. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionWill this work with a s10 and will it track my luggage wherever it goes..it might get lost!!
Asked by saucey.
- A:Answer It should work as well as it does with my S20, it gets me close enough that I can hear it when I ring it. S21 & up have the wide band that would be able get a better location.
Answered by MeanOldMike
Q: QuestionWill this work for luggage
Asked by Gypsea.
- A:Answer If it would be very useful for luggage, because I would know where it is at all times.
Answered by EdilF
Q: QuestionHow close does it need to be to a Samsung device to connect and send info of location ?
Asked by trails0les.
- A:Answer Hi Trails0les, thanks for taking the time to ask us your question about the Samsung Galaxy SmartTag2. The Galaxy SmartTag2 connects to Samsung devices via Bluetooth within a maximum range of 120 meters under optimal, unobstructed conditions. To update its location on the map, it must be within this range of any passing Samsung device that has the SmartThings Find network enabled. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a cherished Samsung customer. - Debra
Answered by Samsung
Q: QuestionWhy is the activation asking for credit card info?????? I am not comfortable in giving my card info without knowing what to expect Thank You Lynda
Asked by Lynda.
This question was asked about the related product: Samsung - Galaxy SmartTag2 - Black
Q: QuestionDoes this work on all android phones
Asked by Lulu.
- A:Answer Greetings Lulu, thank you for asking us your question about the Samsung Galaxy SmartTag2. The advertised Galaxy SmartTag2 is compatible exclusively with Galaxy smartphones and tablets. It requires the SmartThings app and a Samsung account, making it incompatible with iPhones and non-Samsung Android devices. If you have additional questions, please feel free to reach out to Support at your leisure. Thank you for being a staunch Samsung customer. - Debra
Answered by Samsung
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