Questions & Answers

1-10 of 26 Questions
  • Question
    How do the games work are they in the google play store and are some of them free or do you have to pay for all of them   (5 Answers)

    By Isaac May 10, 2017.

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    • Best 
      Answer

      Some are free some cost money I suggest reading the reviews so you have an idea of what your buying I have never bought a game I regret and remember good games and apps cost money to make also there is an app on the google play store type in cardboard to Oculus and this app will allow you to play all the free cardboard and viewmaster games

      By Pazzoutboy May 15, 2017.

    • Question
      Site says only 101 viewing range. Why isn't it 360?   (5 Answers)

      By VrQ April 12, 2017.

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      • Best 
        Answer

        Because the human eye doesnt see a full 360. That would mean that when you are looking forward you would be seeing directly behind you. The human eye only sees in a 114 degree viewing range. so this is very close to completely covering your field of view

        By JediSamReye May 11, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I have Samsung VR version 2015. Do the controller work with this headset or should I upgrade and buy the 2017 version? What are the difference.   (5 Answers)

      By Slick April 24, 2017.

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      • Best 
        Answer

        As far as I know the controller should work. As it's Bluetooth to your phone and not the gear itself.

        By Jaydog June 4, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Are you able to watch movies on it ? If so how well does that work ?   (5 Answers)

      By Diesel April 14, 2017.

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      • Best 
        Answer

        You can watch movies on it. Either ones you have purchased from the oculus store, and ones from hulu and netflix (they have their own apps) and also you can store movies on your phone, and access them from the oculus theater app

        By JediSamReye May 11, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I wear glasses. Can I use this with glasses on?   (4 Answers)

      By ChuckD August 25, 2017.

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      • Best 
        Answer

        Yes you can or you might be able to adjust without glasses. Depends on how bad is your eyesight.

        By JoeD August 26, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Do you have to have a Facebook account account to use the Samsung vr headset ? It says you have to update and open occulus. When you go on this it says to sign in to your Facebook account so does that mean it won't work if you don't have Facebook?   (3 Answers)

      By Jimbob July 20, 2017.

      Answers
      • Best 
        Answer

        No. You need an Oculus account, which is owned by Facebook, but they are not the same. You can create a standalone account.

        By JoePic3 July 20, 2017.

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        • My Best Buy® Elite Plus Member
    • Question
      When I add item to the cart, there is not an option to add protection plan. Why not?   (1 Answer)

      By cHEIFI74 June 26, 2017.

      Answers
      • Best 
        Answer

        Because of the nature of the product. When I bought this in store, I too was not offered a protection plan. We all know that some of the products that Best Buy sells do not have protection plans and some do, this is one such item that does not.

        By TavakTelis July 14, 2017.

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    • Question
      Can you use the S8 with a speck minimalistic case on?   (5 Answers)

      By pman6 April 26, 2017.

      Answers
      • Best 
        Answer

        I dont think so. I have never had a case that I was able to use with the gear VR, The headset uses a series of small nubs that get pushed in on particular locations around the phone so it can tell what model of phone you have connected, and case might really through them off

        By JediSamReye May 11, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Is the VR gear compatible with the S8+? Meaning will the S8+ fit the Samsung VR gear?   (5 Answers)

      By McDreamie April 22, 2017.

      Answers
      • Best 
        Answer

        Yes, I use it with my s8+ currently

        By JediSamReye May 11, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      what's the difference between the 2016 and 2017 versions of samsung vr gear headset.....other than the inclusion of the controller?   (5 Answers)

      By oscar April 16, 2017.

      Answers
      • Best 
        Answer

        I have had the 2016 and the 2017. In appearance they seem pretty identical. I want to saw the color is slightly different. But I never put the two next to each other so I cant confirm that. But I will tell you in the 2015, and 2016 VR headsets I always had issues with fogging up the eye pieces and this year I have had no issues. I am not sure if there was a small design change I cant seem to notice. But the fogging has been resolved for me

        By JediSamReye May 11, 2017.

        • Verified Purchaser
        • My Best Buy® Member

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