Questions & Answers

Name: Samsung - WaterWall 24" Tall Tub Built-In Dishwasher - Black Stainless
Brand: Samsung
SKU: 4291021
Price: 699.99 USD
Rating: 4 (562 reviews)

Samsung - WaterWall 24" Tall Tub Built-In Dishwasher - Black Stainless

Model:: DW80J7550UG; |
SKU:: 4291021

User rating, 4 out of 5 stars with 562 reviews.

Highly rated by customers for:

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QuestionJust got this unit and my dishes come out wet, is it a bad unit or are all of them like this?
Asked 9 years ago by Blake.
- Answer Use the dry + cycle and it should solve your problem.
  Answered 9 years ago by HappyCamper
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QuestionWhen washing is completed why is residue from the dirty dishes left in the bottom of the dishwasher
Asked 9 years ago by Lou.
- Answer Hi Lou, Thanks for your question. There are a few possible explanations for what you're experiencing with your DW80J7550UG Dishwasher involving such factors as water pressure and temperature, or the drain hose may not be routed correctly. I'd suggest reviewing the information on pages 29-30 of the User Manual (see advice for particles left on dishes and film in dishwasher), and on page 19 of the Install Guide (see Figure 12 on that page in particular). In addition, it may be time to clean the filter (see page 26 of the User Manual). Thank you, Ms. Samsung
  Answered 9 years ago by Anonymous
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QuestionMy Bosch dishwasher is draining water but massive amounts of suds from Cascade dish liquid are left in the washer. We removed the filter and soaked it with CLR but the problem continues. What can we do?
Asked 9 years ago by elady.
- Answer NEVER use liquid soap in a dishwasher! It will "super-suds" all over the place!
  Answered 8 years ago by Anonymous
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QuestionThis has NSF-Certified Sanitization Cycle. Does is sanitized at 165 degrees?
Asked 8 years ago by alan.
- Answer Hi, Alan, the cycle that is NSF certified is the Normal Cycle with the Sanitize option selected. With the Sanitize option selected, the water temperature is increased to 162 ˚F (72 ˚C) in the final rinse cycle for high-temperature sanitization. ^Rosi
  Answered 8 years ago by Samsung
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QuestionWhy are there 2 "depth" measurements listed (27 in and cut out depth of 24 in)?
Asked 10 years ago by Anonymous.
- Answer Thanks for your interest. The actual depth of the main body of the DW80J7550US is 24-2/3" to fit in a 24" cabinet cut out. Some other models measure 27" including the handle, which the DW80J7550US doesn't have. - Ms. Samsung
  Answered 10 years ago by Anonymous
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QuestionThe waterfall function on my dishwasher does not work. All my lower dishes come out dirty and have to be transferred to the top rack just to get clean.
Asked 6 years ago by Argland.
- Answer I have a similar situation. The waterwall carriage is prone to a few issues. First, its magnet becomes weakened, and the carriage losses track of where it is in the compartment. From what I understand, it is not traveling front/back to clean the lower rack. In addition to the pealing finish and the rusted upper rack, we are trading in our Samsung appliances.
  Answered 5 years ago by DeeDee79
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QuestionMy dishwasher Samsung DW80J755OUG. Doesn’t clean dishes after about 4 months. Especially bottom dishes. They are just as dirty as when I put them in. Top dishes are better.
Asked 7 years ago by Anonymous.
- Answer Buy a Bosch next time. My Samsung never cleans properly.
  Answered 4 years ago by Kmdole
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QuestionHow can you tell if the dishes are clean or dirty? Most dishwashers have a light that stays on and says clean until it is opened. Not this one. Yet another disappointing feature of Samsung
Asked 8 years ago by DisappointedSamsungCustomer.
- Answer Agreed. We have to put a 3x5 card on the counter so we know when it's running.
  Answered 4 years ago by Julie
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QuestionWe have the DW80J7550UG model. How do I set it to "JUST DRY"?
Asked 8 years ago by DiannaG.
- Answer This model does not have a feature that allows you to dry the dishes without washing them first.
  Answered 8 years ago by CommunityAnswer
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QuestionDoes the price include installation? Removal of old dishwasher?
Asked 8 years ago by Kathy.
- Answer No, installation is separate. I think it was around $160, and disposal of the old washer was a small additional charge.
  Answered 8 years ago by Rail
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QuestionDoes anyone know how far out the dishwasher extends out with the door open? Thanks in advance.
Asked 8 years ago by echase74.
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QuestionWhy does the top rack pull out so hard. All the glasses crash over when I pull out the rack and I am afraid things will break.
Asked 8 years ago by Keos.
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Questionwhat are the dimensions of this dishwasher (depth/width/height) and do you have any details on this dishwasher
Asked 8 years ago by Anonymous.
- Answer The dimensions of the product are 24 inches W x 34 inches H x 24 inches D.
  Answered 8 years ago by CommunityAnswer
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QuestionI would like to know the length of time it takes for the dishwasher to complete a cycle.
Asked 9 years ago by MT.
- Answer Anywhere between 2.5 and 3 hours
  Answered 8 years ago by TechJunkie
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QuestionI have read MANY reviews on multiple sites of people complaining of very wet dishes after the full drying cycle and/or pooled water causing a foul odor. I would appreciate much more information and feedback from Samsung addressing both of these issues.
Asked 9 years ago by Loveblacklabs.
- Answer Don't bother with this dishwasher. Yes, wet wet wet dishes. But there is a bigger problem. The waterwall does not work. Can't be fixed.
  Answered 9 years ago by Consumer
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QuestionWhy does this "dishwasher" not wash dishes, or dry them? I just bought this one two months ago and have had a new motor, new control panel, and all the tricks in the book tried. Still junk! Very disappointing because we wanted the whole matching kitchen
Asked 9 years ago by Amandago.
- Answer We had same experience. Best Buy replaced it with newer cheaper black stainless Samsung model. We are hoping for better results with our different model.
  Answered 9 years ago by Consumer
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QuestionDoes this fit in standard cabinets? The measurements say 38'' which is taller then my cabinets which i believe are 36''.
Asked 9 years ago by SCOOP.
- Answer This is standard and fits standard height cabinets
  Answered 8 years ago by Bheinemeyer
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QuestionDoes the display on the dishwasher blinks on and off ? Is this normal?
Asked 9 years ago by Jorgiano.
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QuestionDoes this dishwasher have a dish dry cycle? Several reviewers mentioned that it didn't and I find that hard to believe!
Asked 9 years ago by DinCali.
- Answer Nope it washes them with hot water & the door pops open to air dry, which hels lower operating cost. If your water temp is hot enough during rinsing & washer drains well it should dry well also. I've worked in many food service industry areas and they do not dry there dishes either & how many times have you complained about a water spot on a water glass or wine glass? Hmmmm?
  Answered 8 years ago by Jjjj
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QuestionWhat is the measurement on depth with door open from back of the unit to top of the door?
Asked 9 years ago by Redbeard.
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Showing 1-20 of 24 questions

Questions & Answers

Samsung - WaterWall 24" Tall Tub Built-In Dishwasher - Black Stainless

Q: QuestionJust got this unit and my dishes come out wet, is it a bad unit or are all of them like this?

Q: QuestionWhen washing is completed why is residue from the dirty dishes left in the bottom of the dishwasher

Q: QuestionMy Bosch dishwasher is draining water but massive amounts of suds from Cascade dish liquid are left in the washer. We removed the filter and soaked it with CLR but the problem continues. What can we do?

Q: QuestionThis has NSF-Certified Sanitization Cycle. Does is sanitized at 165 degrees?

Q: QuestionWhy are there 2 "depth" measurements listed (27 in and cut out depth of 24 in)?

Q: QuestionThe waterfall function on my dishwasher does not work. All my lower dishes come out dirty and have to be transferred to the top rack just to get clean.

Q: QuestionMy dishwasher Samsung DW80J755OUG. Doesn’t clean dishes after about 4 months. Especially bottom dishes. They are just as dirty as when I put them in. Top dishes are better.

Q: QuestionHow can you tell if the dishes are clean or dirty? Most dishwashers have a light that stays on and says clean until it is opened. Not this one. Yet another disappointing feature of Samsung

Q: QuestionWe have the DW80J7550UG model. How do I set it to "JUST DRY"?

Q: QuestionDoes the price include installation? Removal of old dishwasher?

Q: QuestionDoes anyone know how far out the dishwasher extends out with the door open? Thanks in advance.

Q: QuestionWhy does the top rack pull out so hard. All the glasses crash over when I pull out the rack and I am afraid things will break.

Q: Questionwhat are the dimensions of this dishwasher (depth/width/height) and do you have any details on this dishwasher

Q: QuestionI would like to know the length of time it takes for the dishwasher to complete a cycle.

Q: QuestionI have read MANY reviews on multiple sites of people complaining of very wet dishes after the full drying cycle and/or pooled water causing a foul odor. I would appreciate much more information and feedback from Samsung addressing both of these issues.

Q: QuestionWhy does this "dishwasher" not wash dishes, or dry them? I just bought this one two months ago and have had a new motor, new control panel, and all the tricks in the book tried. Still junk! Very disappointing because we wanted the whole matching kitchen

Q: QuestionDoes this fit in standard cabinets? The measurements say 38'' which is taller then my cabinets which i believe are 36''.

Q: QuestionDoes the display on the dishwasher blinks on and off ? Is this normal?

Q: QuestionDoes this dishwasher have a dish dry cycle? Several reviewers mentioned that it didn't and I find that hard to believe!

Q: QuestionWhat is the measurement on depth with door open from back of the unit to top of the door?

QuestionJust got this unit and my dishes come out wet, is it a bad unit or are all of them like this?

QuestionWhen washing is completed why is residue from the dirty dishes left in the bottom of the dishwasher

QuestionMy Bosch dishwasher is draining water but massive amounts of suds from Cascade dish liquid are left in the washer. We removed the filter and soaked it with CLR but the problem continues. What can we do?

QuestionThis has NSF-Certified Sanitization Cycle. Does is sanitized at 165 degrees?

QuestionWhy are there 2 "depth" measurements listed (27 in and cut out depth of 24 in)?

QuestionThe waterfall function on my dishwasher does not work. All my lower dishes come out dirty and have to be transferred to the top rack just to get clean.

QuestionMy dishwasher Samsung DW80J755OUG. Doesn’t clean dishes after about 4 months. Especially bottom dishes. They are just as dirty as when I put them in. Top dishes are better.

QuestionHow can you tell if the dishes are clean or dirty? Most dishwashers have a light that stays on and says clean until it is opened. Not this one. Yet another disappointing feature of Samsung

QuestionWe have the DW80J7550UG model. How do I set it to "JUST DRY"?

QuestionDoes the price include installation? Removal of old dishwasher?

QuestionDoes anyone know how far out the dishwasher extends out with the door open? Thanks in advance.

QuestionWhy does the top rack pull out so hard. All the glasses crash over when I pull out the rack and I am afraid things will break.

Questionwhat are the dimensions of this dishwasher (depth/width/height) and do you have any details on this dishwasher

QuestionI would like to know the length of time it takes for the dishwasher to complete a cycle.

QuestionI have read MANY reviews on multiple sites of people complaining of very wet dishes after the full drying cycle and/or pooled water causing a foul odor. I would appreciate much more information and feedback from Samsung addressing both of these issues.

QuestionWhy does this "dishwasher" not wash dishes, or dry them? I just bought this one two months ago and have had a new motor, new control panel, and all the tricks in the book tried. Still junk! Very disappointing because we wanted the whole matching kitchen

QuestionDoes this fit in standard cabinets? The measurements say 38'' which is taller then my cabinets which i believe are 36''.

QuestionDoes the display on the dishwasher blinks on and off ? Is this normal?

QuestionDoes this dishwasher have a dish dry cycle? Several reviewers mentioned that it didn't and I find that hard to believe!

QuestionWhat is the measurement on depth with door open from back of the unit to top of the door?