A:AnswerHi, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
A:AnswerAbsolutely you can. Just remember that being an SSD if you do not use those files long enough they can go corrupt or disappear. Save them on more than 1 external drive if you wont be regularly using the files you saved to the SSD
A:AnswerIt should be able to connect natively using the files app. I have done so with other drives. It may be easier to use a second or third party app though
A:AnswerPlease allow us to inform you that this SSD has not been tested on DVR and we would request you to contact the host device manufacturer to check compatibility.
A:AnswerHi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
A:AnswerHi, please be informed that all our external storage devices including the SSD Drives are simple plug and play storage devices which you can connect to your Windows/ Mac computers using the USB Type-C/ A ports. However, please note that you might not get optimal data transfer speeds when connected to a USB interface older than USB 3.1 Gen 2.
A:AnswerHi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
A:AnswerHi, please be informed that all our external storage devices including the SSD Drives are simple plug and play storage devices which you can connect to your Mac computers using the USB Type-C/A ports. However, please note that you might not get optimal data transfer speeds when connected to a USB interface older than USB 3.1 Gen 2.
A:AnswerHi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
A:AnswerHi, please note that we do not recommend using any Flash Drives/ Memory Cards other than our SanDisk® High Endurance Memory Cards to be used with devices like Dashcams, Video Monitoring, Security/ Surveillance Devices, and In-Car Recording Devices as these devices perform constant read and write operations while recording continuous videos. Please use a SanDisk® High Endurance Memory Card since these Memory Cards are specifically designed for constant Read/ Write Operations. You can purchase the SanDisk® High Endurance Memory Cards for the above applications from our official online store or from Best Buy.
A:AnswerHi, please be informed that this SSD can be connected as an external drive connected to your XBOX Series X Gaming Console. If your XBOX allows playing games that are installed on an externally connected disk drive, then you should be able to play games on your XBOX using this SSD Drive. However, in order to know how to do the same if possible, we suggest you to contact Microsoft customer support.
A:AnswerHi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.