Questions & Answers

Q: QuestionWill this drive work when connected directly to an iPad Pro?

Asked 4 years ago by AC10.

• A:Answer Yes. I use it with my iPad Air 4.

  Answered 3 years ago by GlennVerified Purchase

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Q: QuestionThe specs on this device states that it uses 128-bit encryption algorithm but I've seen other info which says it should have 256-bit encryption algorithm. Is this a typo ? If not, which version of this 2TB SSD Portable uses 256 ?

Asked 4 years ago by Curious.

• A:Answer This model [ Model:SDSSDE61-2T00-G25 / SKU:6427551 ] your question posted to is 256-bit. Another model with the same 2TB storage size is 128-bit [ Model:SDSSDE81-2T00-G25 / SKU:6427554 ]. The differences between the two models are the read/write specs and the price. The 256-bit models has a lower read/write speed, and the price is lower. The 128-bit has 2x the read/write speed and the price.

  Answered 3 years ago by HAF932

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Q: QuestionDoes this work with Iphone 14pro Max (direct)?

Asked 2 years ago by Lei.

• A:Answer Don’t think so. Works only Computers. Great with Macintosh computors to keep storage in.

  Answered 2 years ago by MackeyK

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Q: QuestionWill this device work with my MacBook Pro thunderbolt 2 port if I find a USB-C -to- thunderbolt cable? Is the transfer speed likely to be good?

Asked 3 years ago by Birtee.

• A:Answer It works fine on my MacBook Pro with a USB - C to USB - A adapter. I use it for Time Machine backups but haven't clocked the speed.

  Answered 3 years ago by CouchPotatoVerified Purchase

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Q: Questionis this password protectable?

Asked 3 years ago by ss.

• A:Answer It comes with Sandisk's drive protection preinstalled. You just set a password and youre good to go. Keep in mind that there is no way for Sandisk to retrieve your pw if you forget it. Youll have to format the drive and lose whatevers on it

  Answered 3 years ago by AnnoykenVerified Purchase

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Q: QuestionCan you transfer date from the phone to the drive with the USB c cable

Asked 3 years ago by Stich.

• A:Answer Works just fine in my Samsung Note 10+ and S22 Ultra.

  Answered 2 years ago by Anonymous

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Q: QuestionIs this V2 or no?

Asked 3 years ago by Syan.

• A:Answer Yes, this SanDisk® Extreme Portable SSD is V2 and the part number is SDSSE61.

  Answered 3 years ago by SanDisk Team

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Q: QuestionCan it accept input from SD card reader?

Asked 2 years ago by Credo.

• A:Answer Not directly, as, how would you transfer from a card reader only ? But if the card reader is plugged into a PC/Laptop and the SSD is also plugged on the same computer, you can transfer the SD card content to the SSD, bypassing any storing on the computer itself.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questionis usb-c to usb-c cord included?

Asked 3 years ago by Anonymous.

• A:Answer Please allow us to inform you that this SSD comes with USB-C to USB-C Cable, USB-C to USB-A Adaptor, Safety and Warranty Guide inside the packaging.

  Answered 3 years ago by SanDisk Team

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Q: QuestionIs this a superspeed usb?

Asked 3 years ago by Harddive.

• A:Answer Running the Black Magic Speed Test on an M1 MacBook Pro through a Caldigit Element Hub the drive seems to average about 625MB/s write and 750 MB/s read which works out to be about 5000Gb/s and 6000Gb/s respectively.

  Answered 3 years ago by PeterVerified Purchase

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Q: QuestionUse as backup for Dell Desk Top PC?.

Asked 6 months ago by OldGuy.

• A:Answer Yes any computer- I use it for my Macbook Air

  Answered 6 months ago by DLT7265

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Q: QuestionDoes this work with an IPhone 15? I cannot seem to get it to show up.

Asked 2 years ago by Alex.

This question was asked about the related product: SANDISK - Extreme Portable 2TB External USB-C NVMe SSD - Sky Blue

• A:Answer Alex, are you connecting the SSD directly to the iPhone or using a powered hub? SSD require power to operate, so you'll need a hub for this. More at the Apple wedbsite: https://support.apple.com/en-in/guide/iphone/iph95baac91f/ios

  Answered 2 years ago by PeteRVerified Purchase

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Q: QuestionWill this work with my PS4?

Asked 2 years ago by Kentmller84.

• A:Answer Should be compatible with the PS4 for expanding storage. However, there are a few things you can check to troubleshoot the issue: Ensure that the flash drive is formatted to FAT32 or exFAT, as the PS4 does not support NTFS formatting for external storage.

  Answered 2 years ago by GuilhermeGVerified Purchase

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Q: QuestionIs this a NTFS format device?

Asked 2 years ago by Karl.

• A:Answer I just checked my hard drive to verify and it comes as exFAT. You can reformat to NTFS though.

  Answered 2 years ago by SatcomsquidVerified Purchase

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Q: QuestionIs this device able to work and run smoothly and compatible with ps5 and ps5 and 4 games?

Asked 2 months ago by jimster.

• A:Answer Hello! I am sorry I can give you any info about this drive and it’s running on a PS game unit! I bought my drive to run with Apple iPad and a iPad Pro! I love this drive to keep my data on it . I wood think it will work on one due to the USB C port! It my need to be format to the unit before using it? The Geek squad should be able to help.!

  Answered 2 months ago by TomM

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Q: QuestionIf I save image and movie files to this, from a MacBook, will a windows based computer be able to access them?

Asked 2 months ago by JustMe.

• A:Answer Yeah

  Answered 1 month ago by MarceloinocencioRVerified Purchase

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Q: QuestionDoes this drive have remote backup capability?”

Asked 3 months ago by Gettmac.

• A:Answer Hi, thank you for reaching out to us. The SanDisk Extreme Portable 2TB NVMe SSD does not include remote or cloud backup capability. It’s designed for high-speed local storage with up to 1050 MB/s read and 1000 MB/s write speeds.

  Answered 3 months ago by SanDisk Team

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Q: QuestionI have an old Mac Desk top from 2012. Is this compatible or is there reformatting or downlooading any programs that needs to be performed?

Asked 6 months ago by RobertN.

• A:Answer Hi Rob, thank you for reaching out to us. The SanDisk Extreme Portable 2TB USB-C SSD should compatible with a 2012 Mac desktop, but since older Macs don’t have USB-C ports, you’ll need a USB-C to USB-A cable which comes with the drive. If you encounter any issues, you can open a ticket at (https://support-en.sandisk.com/app/askweb).

  Answered 6 months ago by SanDisk Team

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Q: QuestionBought in December and formatted exfat and loaded a lot of files but now when U try to open its keeps saying there’s errors and to repair. Did that but every time I try to open it keeps saying there’s errirs to repair. What’s going on is it bad?

Asked 9 months ago by mec301.

• A:Answer Hello, we are sorry for the inconvenience caused by your SanDisk Extreme Portable 2TB SSD. This issue may be related to file system corruption, possibly caused by unsafe ejection, power interruption or formatting issue. We recommend formatting the drive after backing up your existing data using another device as formatting storage is a data destruction process. Also, make sure that the USB cable is working properly, to do this, you can use another USB cable. If issues persist, we suggest contacting us by opening a support ticket at (https://support-en.sandisk.com/app/askweb)

  Answered 9 months ago by SanDisk Team

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