A:AnswerGood question. I could never find one. None of the stores that sold the vacuum ever sold a replacement dirt cup. It was my main complaint about the shark handheld.
A:AnswerHello Robert,
We regret to learn you are having trouble with your Shark - Bagless Cordless Hand Vac. Please kindly contact our Customer Support Team for more information regarding this matter. They can be reached at 1-80-798-7398.
Best Regards,
Customer Service Team
A:AnswerHello GG,
We regret to learn of your experience. Some parts/accessories may be available through BestBuy directly and they can be reached at 1-888-237-8289 to find out more.Other wise you can contact Shark and speak with a customer service agent by calling 1-800-798-7398.
Best regards,
Customer Care Team
A:Answerunless you purchased the geek squad extended warranty you will have to call shark directly. look for their contact info either in the manual or go to the shark website.
Good Luck!
A:AnswerYes, there is an extension and a great beater brush for getting up pet hair. My pets do not shed so much but the beater brush works well for what little hair they do shed.
A:AnswerWe can assist you with your inquiry. The biggest difference between this unit and the LV901 is the type of battery the units have. The LV901 has a Lithium-ion battery and this unit has a Ni-Mh battery.
A:AnswerI haven’t had that problem. Other than checking to see that electrical and charger connections are tight, you should check the warranty, or return it. Good luck!
A:AnswerI had the same problem. A piece of thin double sided tape on the bottom inside edge of the vacuum makes it tight enough to hold the attachments in the vacuum.
A:AnswerI had this problem once and discovered that the cord wasn't plugged all the way into the handheld. Sometimes it wiggles aloose so you just need to make sure it's inserted firmly into the base of the cradle and locked into place. Hope this helps!
A:AnswerHello,
We are sorry to hear that you are experienceing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team
A:AnswerWe left ours always plugged in. We never took it off the charger so that it was always charged. however, once in a while you SHOULD ALWAYS run a Rechargeable Battery way down and then Fully Recharge it again. It has something to do with exercising the battery and getting longer and stronger use out of vacuum unit.
