Questions & Answers

Q: QuestionDoes this robot vacuum have app compatibility?

• A:Answer Yes, this robot vacuum is app compatible.

Q: QuestionDoes this robot vacuum have a self-cleaning brushroll?

• A:Answer Yes, this robot vacuum has a self cleaning brushroll.

Q: QuestionDoes this vacuum have multi surface cleaning capability?

• A:Answer Yes, this vacuum has multi surface cleaning capability.

Q: QuestionIs this robot vacuum suitable for all floor types?

• A:Answer Yes, this robot vacuum is compatible with all floor types.

Q: QuestionWhat is the bin capacity of this vacuum?

• A:Answer The bin capacity is 0.054 gallons.

Q: QuestionCan this vacuum detect and avoid objects?

• A:Answer Yes, this vacuum can detect and avoid objects.

Q: QuestionCan this robot work without an app.

Asked 3 weeks ago by Confused.

• A:Answer Not as far as I can see. Your phone acts like a remote.

  Answered 3 days ago by LauraOVerified Purchase

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Q: QuestionCan you set no go areas?

Asked 1 month ago by Tk.

• A:Answer . Yes - in the app. It may takes couple of tries to get it where you want/ don’t want it to go, but it can be done

  Answered 1 month ago by Clyde249Verified Purchase

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Q: QuestionCan the charging station be placed on carpet? I just tried a roomba105 and the vacuum was unable to dock onto the charging station on medium pile carpet.

Asked 2 months ago by ShooterMcGavin.

• A:Answer Mine is and is working fine.

  Answered 1 month ago by LoryRVerified Purchase

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Q: QuestionWhat is the suction power rated?

Asked 2 months ago by Bob.

• A:Answer The suction power for the Shark Navigator Robot is powered by 0.75 amps, 19 volts, and 14.25 watts.

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionWhat is the highest edge it can climb?

Asked 3 months ago by bert.

• A:Answer I only have shag carpets no raise floors like my other house but it doesn’t have an issue moving from four to the carpets. I hope that helps.

  Answered 2 months ago by Objective26Verified Purchase

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Q: Questionis this auto volts? can i plug it in into 220v?

Asked 3 months ago by Cartman.

• A:Answer No, we don’t recommend plugging it into a 220-volt outlet. It should only be plugged into a 120-volt outlet.

  Answered 3 months ago by SharkNinja Product Expert

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Q: QuestionIs it alexa enabled

Asked 3 months ago by BOBPARIS69.

• A:Answer yes it is compatible with Alexa

  Answered 2 months ago by PeggyCVerified Purchase

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Q: QuestionIs this model good for home with shedding pets

Asked 3 months ago by CHRISL.

• A:Answer My cat sheds and so far it helps quite a bit. You might have to empty your base more often depending how much and how often you have your machine cleaning.

  Answered 2 months ago by Objective26Verified Purchase

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Q: Questionwhat's the height of the vacuum ? ( not the station) I need to know if it can be go under my sofa

Asked 4 months ago by traile.

• A:Answer My couch has a 3.5” clearance, that’s exactly what I was worried about. But it goes under without issue.

  Answered 2 months ago by Objective26Verified Purchase

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Q: QuestionWhat keeps the unit from taking a dive down a flight of stairs? Is the navigation sensor preventing this?

Asked 4 months ago by Jetta.

• A:Answer Yes, this unit is equipped with cliff detection sensors. These infrared sensors are located on the underside of the robot and are specifically designed to detect stairs, ledges, and sudden drop-offs, ensuring the robot avoids falls.

  Answered 4 months ago by SharkNinja Product Expert

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Q: QuestionDoes this vacuum have a no go zone feature

Asked 4 months ago by Debbie.

• A:Answer Yes. If you have issues like me just call their line and someone will help you through it.

  Answered 2 months ago by Objective26Verified Purchase

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Q: QuestionIs this product new or refurbished?

Asked 4 months ago by JQF.

• A:Answer This unit is brand new, not refurbished.

  Answered 4 months ago by SharkNinja Product Expert

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Q: QuestionNeed to make sure it's not too tall to fit under my furniture.

Asked 6 months ago by Height.

• A:Answer The Shark Navigator Robot Vacuum stands approximately 3.5 inches tall, making it low-profile enough to fit under most furniture, like sofas, beds, and cabinets.

  Answered 6 months ago by SharkNinja Product Expert

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