Questions & Answers

Q: QuestionIs the filter washable in this robot vacuum?

• A:Answer Yes, this robot vacuum has a washable filter.

Q: QuestionDoes the robot vacuum have a self-cleaning brushroll?

• A:Answer Yes, this robot vacuum has a self-cleaning brushroll with anti-hair wrap technology.

Q: QuestionDoes this robot vacuum have sensors to avoid falling?

• A:Answer Yes, this robot vacuum has cliff sensors.

Q: QuestionHow many hands-free features does this robot vacuum have?

• A:Answer This robot vacuum is equipped with over 25 hands-free features.

Q: QuestionCan the base of this robot vacuum wash the mop?

• A:Answer Yes, the base washes and dries the mop for up to 30 days.

Q: QuestionCan this vacuum clean both carpets and hard floors?

• A:Answer Yes, this robot is designed to clean both carpets and hard floors.

Q: QuestionCan you turn it on without the app? What frequency does it have to have? 2.4 ghz or 5G?

Asked 5 days ago by Ddshop.

• A:Answer Yes, you can use the Stratos Robot without the app. The unit has physical buttons, so you can simply press the Clean button on top of the robot to start a cleaning cycle manually. For Wi‑Fi connectivity, the unit requires a 2.4 GHz network and does not support 5G networks.

  Answered 5 days ago by SharkNinja Product Expert

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Q: QuestionCan it detect and avoid pet droppings?

Asked 3 months ago by Paula.

• A:Answer yes , it can avoid the dropping, id say anything the size of crayon or larger will be avoided..

  Answered 3 weeks ago by JaeBVerified Purchase

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Q: QuestionSo this doesn't automatically detect carpet to stop mopping? We have an area rug on a bare floor and the rug does move.

Asked 5 months ago by Liketoyak44.

• A:Answer I just got my Stratos 2-in-1 robot a few days ago. It's actually fun to watch how it deals with transitions between hard floors and carpets. It's a little awkward at the beginning as it's creating a map of the house, but once it learns the locations of the hardwood floors and various throw rugs and starts cleaning, as soon as it crosses the boundary while mopping the hardwood floor it will lift its wet little butt before it even gets to the carpet to keep the carpet dry. Then, once it gets to the other end of that carpet, it drops the wet mop pad down again, and continues mopping.

  Answered 3 months ago by SharkVacDOWN

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