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Questions & Answers

Page Showing 1-13 of 13 questions
  • QuestionWhat kind of massage technology does this eye mask use?

    • Answer The Sharper Image RealTouch Eye Mask uses air compression massage technology to relieve tension and revitalize tired eyes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of battery does the eye mask use?

    • Answer The eye mask uses a rechargeable Lithium-ion battery.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this eye mask adjustable to fit different head sizes?

    • Answer Yes, it features an adjustable comfort strap to accommodate virtually anyone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I listen to my own music with this eye mask?

    • Answer Yes, you can connect to Bluetooth for a personalized audio experience.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many massage intensities does the eye mask offer?

    • Answer The eye mask offers three adjustable intensities to target your forehead, temples, and eyes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the eye mask come with a warranty?

    • Answer The manufacturer's warranty for both parts and labor is not specified.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this eye mask have a heating function?

    • Answer Yes, the integrated Peltier technology provides optional soothing heat or invigorating cool sensations.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes it have an app?

    Asked by Duckman.

    • Answer No, this product does not have an app. The device is controlled with buttons on the top of the product. Thank you

      Answered by MS Customer Service

  • QuestionDoes this massage the temples or around the eyes?

    Asked by Rebecca.

    • Answer This will massage around the eyes. Thank you

      Answered by MS Customer Service

  • QuestionCan you turn the sound off

    Asked by Me.

    • Answer Yes, the sound can be switched on or off. Thank you

      Answered by MS Customer Service

  • QuestionHow long will this item last on a full charge? And also, can this item be used while it is charging?

    Asked by Anonymous.

    • Answer The item will run for approximately 1 hour on a full charge. The device cannot be used while charging. Thank you

      Answered by MS Customer Service

  • QuestionI have dry eyes and migraines this mask helps with any of this sickness thank you so much

    Asked by JC.

    • Answer Our mask is designed with features that can offer comfort for various conditions. The heating function may help in providing soothing relief for dry eyes, as warmth can help stimulate tear production and improve oil gland function around the eyes. On the other hand, the cooling feature can be particularly soothing during a migraine attack, as many people find cold therapy to help alleviate migraine symptoms. Additionally, the gentle massaging function of the mask is intended to provide relaxation, which could potentially help in reducing the discomfort associated with migraines and eye strain. However, it's important to note that while our product is designed for comfort and relief, it is not a medical device. The effectiveness can vary from person to person. We recommend consulting with your healthcare provider to determine if our eye mask is suitable for your specific needs, especially in relation to your dry eyes and migraines.

      Answered by MS Customer Service

  • QuestionCan I use this massager if I have had cataract. Surgery in the past? 5 years ago

    Asked by Wanda.

    • Answer We always recommend consulting your physician if you have a history of eye surgery. Thank you

      Answered by MS Customer Service