Questions & Answers

Q: QuestionHow is the audio quality of the headset?

• A:Answer The headset uses 7th generation bone conduction technology and PremiumPitch 2.0 to deliver clear and undistorted audio.

Q: QuestionIs this headset water resistant?

• A:Answer Yes, the OpenComm2 headset has an IP55 water-resistant rating, meaning it can withstand splashes and light spills.

Q: QuestionWhat is the talk time of this headset?

• A:Answer The OpenComm2 headset provides up to 16 hours of talk time on a single charge.

Q: QuestionWhat type of charging port does the headset use?

• A:Answer The headset uses a USB-C port for charging.

Q: QuestionDoes the headset have a noise-canceling feature?

• A:Answer Yes, the headset has a noise-canceling microphone with DSP technology to enhance your voice and filter ambient noise.

Q: QuestionCan I connect the headset to multiple devices simultaneously?

• A:Answer Yes, the headset supports multipoint pairing, allowing you to connect to two devices at the same time.

Q: QuestionIs this headset compatible with cloud-based contact center and phone systems such as NICE CXone?

Asked 1 month ago by Shannon.

• A:Answer Hi Shannon- Shokz here! Thanks for reaching out. It appears that the OpenComm2 headset is compatible with cloud-based contact center and phone systems like NICE CXone, and with other softphone applications. This is because the OpenComm2 functions as a standard Bluetooth headset, which allows it to be selected as an audio device within most desktop softphone applications. Your computer recognizes the OpenComm2 as a wireless headset through its standard Bluetooth protocol. As long as your computer can pair with the headset, you can select the OpenComm2 as your microphone and speaker in the audio settings of any software-based phone system. The NICE CXone Integrated Softphone, and many other similar applications, supports any standard USB or Bluetooth headset as a user-selected microphone and speaker device. Please let us know if you have any other questions. Thanks!

  Answered 1 month ago by AfterShokz

  
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Q: QuestionDoes anyone feel vibration when volume at or over 75% ?

Asked 3 months ago by Mobi.

• A:Answer Yes

  Answered 3 months ago by Anonymous

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Q: QuestionIs the microphone piece removable?

Asked 3 months ago by KandiCyanide.

• A:Answer NO BUT swings out of way

  Answered 1 month ago by ThomasVerified Purchase

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Q: QuestionI have the running open shokz. Love them. You can hear the music that the person is listening to when somebkdy else is wearing them. Will outside people be able to hear what the person over the phone is saying since the buds do not go in the ear?

Asked 3 months ago by Louis.

• A:Answer No

  Answered 1 month ago by ThomasVerified Purchase

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Q: QuestionDoes it come with UBB

Asked 5 months ago by SM007.

• A:Answer Usb to c i think

  Answered 1 month ago by ThomasVerified Purchase

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Q: QuestionHow can I connect to the laptop?

Asked 5 months ago by SM007.

• A:Answer Have to have blue took

  Answered 1 month ago by ThomasVerified Purchase

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Q: QuestionIs that work with iphone and ipad at the same time?

Asked 5 months ago by Tiberio.

• A:Answer Hi there- Shokz here! The OpenComm2 has a multipoint pairing feature, allowing for two devices to be connected at once. While the audio cannot play from both devices simultaneously, this allows for seamless transitions between devices. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

  Answered 5 months ago by AfterShokz

  
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