Questions & Answers

Q: QuestionWhat is the camera resolution?

• A:Answer This camera records video in 1536p HD.

Q: QuestionWhat is the field of view for this camera?

• A:Answer This camera has a 125 degree field of view.

Q: QuestionHow is the camera powered?

• A:Answer This camera is battery powered and includes a rechargeable battery.

Q: QuestionDoes this camera have night vision?

• A:Answer Yes, this camera has night vision.

Q: QuestionCan I speak to someone through the camera?

• A:Answer Yes, this camera has a two-way audio feature.

Q: QuestionIs there a power or charging cable option for this camera? 3 month battery life is a deal-killer for me.

Asked 1 year ago by ConspicuousConsumer.

• A:Answer The Smart Alarm Indoor Camera comes with a 10-foot charging cable, if you prefer to keep it plugged in.

  Answered 1 year ago by Michelle

  
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Q: QuestionHow reliable is this camera? The last cameras that they offered dropped connection constantly when you need them the most. How long does the charge normally last once you fully charge the camera?

Asked 2 years ago by MarkD.

• A:Answer The Smart Alarm Indoor Camera's battery can last up to 3 months, depending on activity. A big factor in wireless connectivity is the environment. Since the Smart Alarm Cam is intended for indoor use, there would be fewer obstructions that could get in the way of the signal. But it's still a good idea to work with our Support team to set up your camera for best performance.

  Answered 2 years ago by Michelle

  
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Q: QuestionHow much is fast protect per month???

Asked 2 years ago by Mark.

• A:Answer It is included in the approimate $25 per month monitoring fee. There is not additional charge to their monitoring for the fast protect option.

  Answered 2 years ago by SonicVerified Purchase

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Q: QuestionCan the alarm be silenced? Use camera only

Asked 1 month ago by Anonymous.

Q: QuestionDoes this camera require a base station if I just want to monitor my living room

Asked 1 month ago by Gillian.

Q: QuestionCan this be wall-mounted?

Asked 8 months ago by MKK.

• A:Answer Yes. Comes with bracket for wall mounting.

  Answered 1 week ago by BobMVerified Purchase

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Q: QuestionThe older camera’s would click when someone viewed them live in the app. Does this new camera do the same thing or is it silent when someone pulls up the camera view on the app?

Asked 1 year ago by Anonymous.

• A:Answer Yes it still clicks on when watching live view through the app.

  Answered 5 months ago by JEagenVerified Purchase

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Q: QuestionWhat is the maximum motion detection range for SimpliSafe Smart Alarm Wireless Indoor Security Camera?

Asked 2 years ago by Lawi.

• A:Answer Unfortunately, it doesn’t work at all in my home. I thought the first one was a bad unit but the replacement was the same. Had to change my WiFi name but it still wouldn’t connect. Honestly, I’d go with Blink.

  Answered 2 years ago by ToniH

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