Questions & Answers

Q: QuestionWhat type of alerts will I receive if the smoke or carbon monoxide detector is activated?

• A:Answer You will receive instant phone alerts through the SimpliSafe app if the smoke or carbon monoxide detector is activated.

Q: QuestionWhy does this smoke and carbon monoxide detector have two sensors?

• A:Answer The combined smoke and CO detector senses dangerous levels, so you cut down the number of sensors you need to keep your family safe.

Q: QuestionHow is this smoke and carbon monoxide detector powered?

• A:Answer This detector is battery powered and does not need to be wired.

Q: QuestionWhat is the motion sensor's range on this smoke and carbon monoxide detector?

• A:Answer The motion sensor has a 90 degree field of view and detects motion within 30 feet.

Q: QuestionWhat is the maximum range this smoke and carbon monoxide detector can be from the base station?

• A:Answer This detector has a maximum wireless range of 1000 feet.

Q: QuestionHow will I know when the battery needs to be changed in the smoke and carbon monoxide detector?

• A:Answer Your SimpliSafe security system will notify you when the battery needs to be changed.

Q: QuestionWhat is the UL listing number for the carbon monoxide detector?

Asked 2 years ago by john.

• A:Answer The Smoke Detector piece of the combo detector is designed to meet UL-217. The Carbon Monoxide piece is designed for UL-2034.

  Answered 1 year ago by Michelle

  
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Q: QuestionHow long does the battery last? Can it be replaced?

Asked 2 years ago by DL13.

• A:Answer The 2-in-1 Smoke and CO Detector uses either a Panasonic or Duracell CR123A battery, and can last up to 2 years depending on activity.

  Answered 2 years ago by Michelle

  
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Q: QuestionDo I need simplisafe security system for smoke & Carbon detectors to work?

Asked 3 months ago by Anonymous.

• A:Answer to work? - no To be connected and central monitoring and notify you through the app? - yes

  Answered 3 months ago by mdarneyVerified Purchase

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Q: QuestionCan the detector be used without the base station?

Asked 2 years ago by C.

• A:Answer This 2-in-1 Smoke & CO Detector is an add-on for the complete SimpliSafe Home Security system. While it can function as a normal, non-connected Smoke & CO Detector, it won't be able to connect to monitoring service for 24/7 dispatch, or send notifications to your phone.

  Answered 1 year ago by Michelle

  
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Q: QuestionHow many of these would it take to cover a single story, stand alone, 1300 Sq ft house?

Asked 2 weeks ago by Mark.

Q: QuestionWill there be an increase to my current monthly fee to Simplisafe if I add this device?

Asked 2 weeks ago by Mark.

Q: Questiondoes this need to be mounted on the ceiling? can it be put elsewhere?

Asked 2 weeks ago by lsk1.

Q: QuestionHow does the alarm connect to emergency services, and is there an additional fee?

Asked 2 weeks ago by Mich.

Q: QuestionWill these work with Nest Protects? I have two new Protects. Has anyone replaced a Nest Protect with these SimpliSafe? Any info? Thanks

Asked 2 months ago by dhgatsby.

Q: Questioncan this device be mounted on a wall?

Asked 7 months ago by John.

Q: QuestionIs a monitoring plan required to get alerts on the app?

Asked 8 months ago by JoeB.

Q: QuestionWhat specific generation/edition of the UL 217 standard has this device been certified -- is it 8th or 9th?

Asked 8 months ago by Warpgate.

Q: QuestionGood afternoon, can this device be hardwired? Thank you! GK

Asked 1 year ago by GK.