Questions & Answers

Q: QuestionHow do I schedule the installation after purchasing the service?

• A:Answer After your purchase, you'll receive a confirmation email with a redemption code. You can then call 1-800-GEEK SQUAD to schedule your appointment.

Q: QuestionDoes the installation service include setting up the mobile app?

• A:Answer Yes, the service includes helping you download the necessary apps and ensuring they work with your new floodlight.

Q: QuestionWill the Geek Squad technician remove my old floodlight?

• A:Answer Yes, the technician will remove your existing floodlight after disconnecting the power.

Q: QuestionWhat does the Smart Floodlight Replacement and Install service include?

• A:Answer This service includes the installation and configuration of a Smart Floodlight Camera to an existing wireless network. It also covers the removal of your old floodlight and a demonstration of your new system.

Q: QuestionWhat happens after the installation is complete?

• A:Answer The Geek Squad agent will demonstrate your new system, answer any questions, and ensure you know how to contact them for future support.

Q: QuestionI brought the Ring Plug-In Mount for Floodlight Cams - White Will they install this for me?

Asked 8 months ago by Anonymous.

Q: Questionwhy is this not available anymore?

Asked 3 years ago by jj.

• A:Answer It is available although hard to buy it on sale

  Answered 2 years ago by Michael777Verified Purchase

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Q: QuestionI have an appointment to have my Model: B08F6GPQQ7 Ring camera installed with the Geek Squad this Saturday 7/17 will they run the hard electrical wire to garage and hook up power to run the unit. Thanks Ed Marko

Asked 4 years ago by EDMBEST.

• A:Answer Unfortunately, they would not run a new power line. It would have to be existing.

  Answered 1 year ago by kingskidVerified Purchase

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Q: QuestionIs it $150 per Ring floodlight? I have 4 to install, so $600?

Asked 5 years ago by Jimmy.

• A:Answer Each Spotlight Cam Pro is around $249& less if you buy more in a package

  Answered 2 years ago by Michael777Verified Purchase

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