Questions & Answers

Q: QuestionDoes these speakers work with Alexa or brilliant smart home light switches

Asked 4 years ago by LetmeKnow.

• A:Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions. We are available Monday - Friday 8 AM to 5 PM PST. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionCould I mount the in-ceiling surrounds in the wall instead like a traditional 5.1 layout, provided I have enough wall depth? Would this cause any issues with sound quality?

Asked 4 years ago by Brad.

• A:Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you choose the right product for your needs. We are available Monday - Friday 8 AM to 5 PM PST. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionI want to buy this system, and I don't know if the subwoofer come with paintable grill

Asked 4 years ago by alex.

• A:Answer Hi, Thanks for the question. The subwoofer grille is not paintable. We are referring to the in-wall and in-ceiling speaker grilles in this system. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to answer all of your questions. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionHi, Trying to decide between the MAG premium in wall vs MAG in ceiling systems. Just wanting overall good sound for tv, movies, music etc in our great room (not necessarily home theater experience). Is the MAG premium overkill for my needs? Thanks!

Asked 4 years ago by Will.

• A:Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask to speak with someone on our Retail Team. We will be happy to help you choose the right product for your needs. We are available Monday - Friday 8 AM to 5 PM PST. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionHow is the MAG 6 LCR Speaker included in this premium system different than the Sonance VP62LCR speaker?

Asked 4 years ago by Vyas.

Q: Questioncan all (front and surround) speakers be installed ON WALL (instead of in wall) if i make a wooden box for them?

Asked 4 years ago by peter.

• A:Answer Hi, Thank you for your question. Yes, you could mount all the speakers on a wall using back boxes. . I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionAre the speakers amiable for good sound if the speakers need to be placed higher than ear level?

Asked 4 years ago by Jacob.

• A:Answer Hi, Thank you for your question. The in-wall MAG6 LCR speakers do not pivot. However, the in-ceiling MAG6R SUR surround speakers do pivot allowing you to point the drivers toward your listening area. I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionAre there instructions available for painting the speaker covers? If so, where would I access them? Thanks.

Asked 4 years ago by JJC.

• A:Answer Hi, Thank you for your question. Sonance grille paining instructions can be found on our website. I have provided you the link below. Painting Instructions - https://www.sonance.com/assets/media/files/downloads/Sonance_Grille_Painting_Instructions_040201.pdf . I hope you found this information helpful. If you have additional questions, please call our California based Product Support Team at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: Questioncan the surround speaker be in wall or they have to be ceiling mounted ?

Asked 4 years ago by pmalibu.

• A:Answer If the wall has standard 2x4 studs, the speakers won’t be flush. If the wall has 2x6 studs, it won’t be a problem.

  Answered 4 years ago by TommyVerified Purchase

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Q: QuestionCan I purchase a pair of MAG6 LCR speakers?

Asked 4 years ago by Scott.

• A:Answer Hi, Thanks for your question. The MAG6 LCR speakers are sold only with this package. We do have similar LCR speakers available. You cam view them by clicking the link below: VP66 LCR - https://www.bestbuy.com/site/sonance-visual-performance-6-1-2-2-way-in-wall-speaker-each-paintable-white/5683565.p?skuId=5683565 VP62 LCR - https://www.bestbuy.com/site/sonance-visual-performance-6-1-2-2-way-in-wall-speaker-each-paintable-white/5683584.p?skuId=5683584 I hope you found this information helpful. If you have additional questions, please give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionCan the center speaker be above the tv (instead of below)

Asked 4 years ago by Anonymous.

• A:Answer yes, but ideally as close to ear level as possible

  Answered 4 years ago by NNelgVerified Purchase

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Q: QuestionYou answered a question 5 months ago asking for a speaker enclosure but only provided a link to the LCR speakers. Is there an enclosure for the MAG6R SUR speakers?

Asked 4 years ago by Nolan.

• A:Answer Hi, Yes, we do make an enclosure for the MAG6R SUR speakers. You can find it by clicking the link below: https://www.bestbuy.com/site/enclosure-for-sonance-in-ceiling-6-speakers-2-pack-black/6290878.p?skuId=6290878 If you have any additional questions about the enclosure, or any of our products, please feel free to call us at 949-492-7777 and ask for Tech support. We will be happy to help you out! - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionAt what height from the floor is ideal for the LCR speakers? Also, for the rear surround speakers if ceiling mounting is not possible?

Asked 5 years ago by Stinson.

• A:Answer HI, I'll need a little more information to properly answer your question. Please give us a call at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions! - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionWhat is the package size?

Asked 5 years ago by Gary.

• A:Answer HI, I'll need a little more information to properly answer your question. Please give us a call at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions! - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionIn a Best Buy and listening to the model VP62LCR. Are those the same speakers in this set? Thanks!

Asked 5 years ago by Jason.

• A:Answer Hi, Thanks for your question. The LCR speakers in this system are the MAG6 LCR speakers, which are different from the VP62 LCR speakers you refer to. The MAG6 LCR speakers are built for and sold exclusively at Best Buy in this package. I hope you found this information helpful. If you have additional questions, please feel free to give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 5 years ago by Sonance Team

  
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Q: QuestionThis speakers say they are paintable. What is the best method to paint them?

Asked 5 years ago by Paintable.

• A:Answer Hi, Thanks for your question. A link to the painting instructions can be found here: https://www.sonance.com/assets/media/files/downloads/Sonance_Grille_Painting_Instructions_040201.pdf I hope you found this information helpful. If you have additional questions, please give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 5 years ago by Sonance Team

  
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Q: QuestionIs it acceptable to put all of the speakers in the ceiling, not just the surround sound?

Asked 5 years ago by JL.

• A:Answer HI, I'll need a little more information to properly answer your question. Please give us a call at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions! - Sonance Customer Support Team

  Answered 5 years ago by Sonance Team

  
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Q: QuestionWill these speakers wall mountable ?

Asked 5 years ago by Gagan.

• A:Answer Hi, This system has 3 LCR speakers (Left, Center, Right) that are typically installed in walls. This would require you to cut the wall and mount the speaker in the wall. The two 6 1/2" round speakers in this package are the surround speakers and are typically installed the same way by cutting a hole in the ceiling and mounting them. I hope I've answered your question. If you have additional questions, please feel free to reach out to us at (949)-492-7777 and ask for Tech Support. We would be happy to help you. Thanks, - Sonance Customer Support Team

  Answered 5 years ago by Sonance Team

  
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Q: QuestionWIll these in-wall speakers fit inside a standard wall that is framed with 2x4s?

Asked 5 years ago by KC.

• A:Answer HI, The speaker cutout dimensions are (W) 16 1/8" (H) 14 1/2" (D) 3 916". I hope you found this information helpful. If you have additional questions, please give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 5 years ago by Sonance Team

  
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