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Questions & Answers

Your price for this item is $279.99
The comparable value price is $299.99
Page Showing 81-100 of 176 questions
  • QuestionDo we have to subscribe to Google TV in order to use this TV? I really like Sony TVs and need a 32" to go into a certain cabinet we have. Thanks.

    Asked by Johnboy.

    • Answer No. You do Not Need To Subscribe to Google. You can use Any Internet Browser. This is a Smart Tv, it can Connect to the Internet via any Internet Browser. (Duck Duck Go, Firefox, Chome(google), Internet Explorer.....

      Answered by AnnemK

  • QuestionDoes this HDTV have mutiple Aspect Ratio Settings? In other words, is there more than just a 4:3 and Full setting? Samsung TVs have an additional "Custom" setting that allows you to set zoom horizontal and/or vertical zoom settings to your preference.

    Asked by Asking.

    • Answer Hi Asking, Thank you for your inquiry! This TV has 4:3 default and 16:9 Wide mode Aspect Ratio Setting options. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionCan you screen mirror with an android phone?

    Asked by SonnyDipsyDoodle.

    • Answer Hi SonnyDipsyDoodle, Thank you for the question! You can use your mobile device to cast or stream movies from your smartphone to this TV using the built-in Chromecast (Google Cast) feature. See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionDoes this tv have a web browser?

    Asked by Anne.

    • Answer Hi Anne, Thank you for your inquiry! Yes, it does. This TV does not have a pre-installed web browser app. However, you may be able to download and install third-party apps that function as a web browser through the Google Play™ store app on your TV. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionCan you use apple AirPlay?

    Asked by Mann4us.

    • Answer Hi Mann4us, Thank you for your inquiry! Yes, you can. The Sony W830K supports Apple Airplay. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionWhat is the data storage capacity for this tv

    Asked by Skipper.

    • Answer I don't use the TV for data storage. I recommend you contact Sony technical support for the answer.

      Answered by Dave

  • QuestionNo power to tv

    Asked by FrankB.

    • Answer Hi Frank, We regret to hear about the no power issue that you're having with your Sony W830K. This is definitely not the news that we would like to hear. Several conditions may cause a power issue that prevents your TV from turning on. Let's try to isolate and resolve this issue by following the troubleshooting steps below: Check your TV power cord (and AC adapter for some models) to ensure they're not loose or disconnected. Press the power switch on the TV to see if the TV turns on. Perform a power reset or restart of your TV. Unplug the TV power cord from the wall outlet (or from the back of the TV or power adapter if the power cord is detachable and accessible), wait two minutes, then plug the power cord back in. If you're unable to resolve the issue, please contact us. Unfortunately, due to the current Bestbuy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. Regards, Sam

      Answered by SonyListens

  • QuestionWill this TV allow me to download and view DishAnywhere content?

    Asked by Frank7850.

    • Answer Mine does. If you buy from Amazon, be alert they'll block Dish from being loaded on their brand.

      Answered by DwGetal

  • QuestionWhere is the speaker located

    Asked by Anaa.

    • Answer Outlet is on the bottom with an enlarged plastic box in the bottom backside.

      Answered by user339503

  • QuestionWhat are the actual dimensions of the tv?

    Asked by Franne.

    • Answer Hi Franne, Thank you for your inquiry! The actual dimensions of the Sony KD32W830K without the TV stand are approximately (W X H X D): 28.75 x 17.25 x 3 in. (730 x 437 x 75 mm) and 28.75 x 18.38 x 7.5 in. (730 x 465 x 188 mm) with the TV stand. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionCan you mount on wall

    Asked by Anonymous.

    • Answer Yes

      Answered by user339503

  • QuestionCan I use 220 or 24 volt

    Asked by Gg.

    • Answer Hi Gg, Thank you for your interest in the Sony W830K! This TV has a power range requirement of 100-240 V. Sony TV models purchased in the US/Canada has a power requirement of 120 V AC, 60 Hz and 110-240 V AC, 50/60Hz for other countries. You may need a transformer/power converter to make this TV work in a 220 or 240 V outlet. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionDoes this model include a digital tuner?

    Asked by Chuck.

    • Answer I do not know, it was a gift, I wish it would of come with a manual, they have questions about the TV !!

      Answered by Anonymous

  • QuestionAsked if sound quality is good, or is soundbar needed. Got answer "No" What do ya mean, Sound is No Good? or Don't Need a soundbar? Please Clarify!

    Asked by Stumpy.

    • Answer The sound is ok, typical TV speakers. There's no real depth to the sound. Personally, I have one hooked up to it and sounds much better.

      Answered by Jack

  • QuestionDo I need a cable adaptor to watch movies from phone on TV? Or will Bluetooth work? Have no wi fi or internet service.

    Asked by Stumpy.

    • Answer Hi Stumpy, Thank you for your inquiry! Unfortunately the only way to successfully screen mirror or cast a movie from a phone would be via Google Chromecast or Apple AirPlay 2 over WI-FI, there are third-party cable adaptors only that will allow hard wired screen mirroring. Hope this helps! With the KD32W830K, you can see pictures full of vivid detail and texture. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionDo I need wi fi to stream movies from phone to TV with bluetooth?

    Asked by Stumpy.

    • Answer Hi Stumpy, Thank you for the question. You can use your mobile device to cast or stream movies from your smartphone to this TV using the built-in Chromecast (Google Cast) feature. And yes, you will need to turn on the Wi-Fi function on your smartphone, since you will need both the TV and your mobile phone connected to the same Wi-Fi network. Hope this helps! With the KD32W830K, you can see pictures full of vivid detail and texture. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionWill this TV work with just basic cable tv/HD?

    Asked by Anonymous.

    • Answer Yes

      Answered by Sparky

  • QuestionWhat is the height from the table to the top of the tv? or the height of the legs if you wish. Need to know if it will fit under a cabinet.

    Asked by Anonymous.

    • Answer Hi there, thank you for your question! The height of the Sony KD32W830K from the top of the TV to the bottom of the TV stand is approximately 18.38 in. (465 mm). And here is the full dimensions of this TV (W X H X D): 28.75 x 18.38 x 7.5 in. (730 x 465 x 188 mm). Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionWill this tv work with my AirPods? How about with my Bose soundlink speaker? I really don’t have room for a soundbar, but need something other than the built in speaker.

    Asked by Dlb.

    • Answer Hi Dlb, Thank you for your inquiry! Your Apple AirPods and Bose soundlink speaker will work with this TV as long as they are equipped with A2DP Bluetooth profile. The Sony X77L supports the Advanced Audio Distribution Profile (A2DP) so you can connect Bluetooth devices such as headphones, soundbars, or speakers and enjoy TV sound through those devices. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionPreparing to wall-mount this unit. Please tell me the length of the power cord. I couldn't find that detail in the full specs and I'm not ready to unbox it

    Asked by Tmun.

    • Answer Hi Tmun, Thank you for the inquiry! The power cord length with AC adaptor is 1.5m/4.9ft. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens