Questions & Answers

Q: QuestionDoes this tv come with Vudu? Or another 4K uhd movie site to purchase the movies?

Asked 9 years ago by Jake.

• A:Answer Yes, it surely does

  Answered 9 years ago by FreddiepeteVerified Purchase

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Q: QuestionThis TV will be going into a wood cabinet. How is the sound quality? Thanks

Asked 9 years ago by Rita.

• A:Answer It's pretty loud. It should be fine in a cabinet

  Answered 8 years ago by SlyonsVerified Purchase

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Q: QuestionDoes anybody else notice it takes 20 to 30 seconds every time you turn the television on for it to connect to Wi-Fi? Also does it literally tell you that it's searching for Wi-Fi every time you turn it on? That is what mine is doing. I have the 43".

Asked 9 years ago by Brett.

• A:Answer I was having a problem with the Wi-Fi after an update. My problem may have been different though as the TV would not connect to Wi-Fi at all. I had to unplug the TV and plug it back in to restart it and it works fine now.

  Answered 9 years ago by BestBuySteveVerified Purchase

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Q: QuestionDoes this 43" model have Triluminous function?

Asked 9 years ago by OldBear.

• A:Answer Hi OldBear, yes. This TV has Sony's Triluminous function. Thanks, -Mark

  Answered 9 years ago by SonyListens

  
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Q: QuestionHello my just asked question was not answered. I want to use my Iphone data to run Netflix on this TV. Is that possible? I do not want to use my house wifi, as it is too slow. I want to physically connect my Iphone to the TV via usb and use cellular data.

Asked 9 years ago by Robert.

• A:Answer I do not use it that way; I have an AV/FM receiver that can take in multiple HDMI feeds (switchable) and provides one HDMI output that is plugged into the TV. However, I searched Sony's web site and found out that there are 3 USB ports and will display movies/videos/images if your cellular data is using one of the following USB playback codecs: MPEG1:MPEG1/MPEG2PS:MPEG2/MPEG2TS(HDV,AVCHD):MPEG2,AVC/MP4(XAVC S):AVC,MPEG4,HEVC/AVI:Xvid,MotionJpeg/ASF(WMV):VC1/MOV:AVC,MPEG4,MotionJpeg/MKV:Xvid,AVC,MPEG4,VP8.HEVC/WEBM:VP8/3GPP:MPEG4,AVC/MP3/ASF(WMA)/WAV/MP4AAC/FLAC/JPEG Having no experience using the USB Ports, I make NO guarantees! Peace, Rick

  Answered 9 years ago by Rick4725Verified Purchase

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Q: QuestionHello. Our internet is slow out here the country. I am currently using my Iphone as a hotspot for my internet with my computer via USB. Question: Is there anyway to use my Iphone data for using the apps such as netflix and Amazon on this tv?

Asked 9 years ago by Robert.

• A:Answer Hi Robert, When streaming internet video channel, a minimum Internet connection speed of 2.5 Mbps or higher is required for standard-definition (SD) programming and 10 Mbps or higher is required for high-definition (HD) programming. -Jerome

  Answered 9 years ago by SonyListens

  
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Q: Question1 Does unit have a headphone jack 2 Does it have an audio out to support wireless headphones 3 If unit has audio out for wireless headphones can they be connected via red and white RCA cables Thanks

Asked 9 years ago by Bill.

• A:Answer TV has a mini jack for wired headset. Wireless can be connected via bluetooth. I had to buy a mini jack to RCA adapter cord for my soundbar.

  Answered 8 years ago by telstar33Verified Purchase

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Q: QuestionDoes this TV has camera built in?

Asked 9 years ago by Anonymous.

• A:Answer Hello, thank you for your message. No, it does not have a camera built-in. For more specs, check the next link: https://docs.sony.com/release//specs/XBR43X800D_mksp.pdf. Oscar.

  Answered 9 years ago by SonyListens

  
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Q: QuestionStand sizeHi, thanks for the answer about the tv size with the stand. I'm more specifically wondering about the width of the actual stand, not the tv. I got a bench that's pretty small thats why I'm wondering. thanks!

Asked 9 years ago by Gustaf.

• A:Answer Hi Gustaf. The stand width of this tv is approximately 20.08 inches. You may refer to this link for the full specs of the tv for your reference: http://www.sony.com/electronics/televisions/xbr-x800d-series/specifications Best regards, -Mark

  Answered 9 years ago by SonyListens

  
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Q: QuestionDoes this tv support 4k @ 60 hz @ chroma 4:4:4 when used with a computer monitor?

Asked 9 years ago by NoNo.

• A:Answer Not sure about the 4:4:4 but the Display does support 4K at 60Htz. http://www.sony.com/electronics/televisions/xbr-x800d-series/specifications

  Answered 9 years ago by kelrics

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Q: Questionis this tv compatible with the sony ht-x9000f sound bar

Asked 5 years ago by Luis.

Q: QuestionEvery time I watch Netflix through the TV the content usually lags or the audio stops working. I thought it was my wifi strength but I connected a LAN cable to the TV and it still happened. Is this a frequent problem? Thank you.

Asked 8 years ago by Glowe7.

• A:Answer We have not encountered such a problem, perhaps is not the TV.... VC

  Answered 8 years ago by manoloVerified Purchase

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Q: QuestionWho do I get my ScreenMirroring from my Galaxy 5 phone to work with this tv? I have followed directions and it always comes back "device cannot be registered".

Asked 8 years ago by MrsMom.

• A:Answer Hi MrsMom, if you are having difficulties in pairing your TV and phone via screen mirroring, please refer to the link provided for steps on how to pair them successfully: https://us.en.kb.sony.com/app/answers/detail/a_id/48879/p/61659,95543,96388,96389/c/65,66/kw/device%20cannot%20be%20registered%20screen%20mirroring Regards, -Mark

  Answered 8 years ago by SonyListens

  
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Q: QuestionDoes this tv have a power brick on the cord

Asked 8 years ago by Pally.

• A:Answer No

  Answered 8 years ago by GooseVerified Purchase

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Q: QuestionThis tv is great, however every 5 minutes I hear a 'click.' After some research I believe this is caused by the guide trying to update every 5 minutes. I have turned off wifi but it still seems to click. Has this happened to anyone else? Any suggestions?

Asked 8 years ago by Lori.

• A:Answer I have had this tv for over a month now. It's connected to wifi, and I've never heard a single click, let alone something as frequent as every 5 minutes. I just went through the usual setup procedure, and synced it with the xfinity remote. Works fine.

  Answered 8 years ago by DCGuy20009Verified Purchase

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Q: QuestionI have not been able to put the TV in full screen mode where it will work for all channels; I only have the full screen for a few channels. How do you program for full screen for all channels?

Asked 8 years ago by Mickr.

• A:Answer check the "action menu" on the remote and look for "wide mode". if that doesn't work, check your cable box settings. hope that helps.

  Answered 8 years ago by Gam120Verified Purchase

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Q: QuestionIs it possible to purchase a universal type remote that would work for the smart tv features as well as xfinity cable?

Asked 8 years ago by Lori.

• A:Answer I would highly recommend a Logitech Harmony remote. It will do anything

  Answered 8 years ago by ScottVerified Purchase

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Q: QuestionWhere are the ports? I haven't seen any detailed pictures of the back or side of the unit.

Asked 8 years ago by VinnyB.

• A:Answer All the ports are on the left side.

  Answered 8 years ago by Gam120Verified Purchase

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Q: QuestionI have this tv coming two days before it gets hooked up to my new genie wireless client. Actually, coming tomorrow on my birthday. Can I do the firmware update when I get the tv the day before Directv comes? thanks i.e.: without a connection

Asked 8 years ago by Dave.

• A:Answer Hey, thanks. Before I read your answer I went and downloaded the latest software from 11/16 and put on a USB. Now I may not need it. Thanks, I'm learning......should I go ahead and do the initial setup first?

  Answered 8 years ago by Anonymous

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