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Questions & Answers

Your price for this item is $1,199.99
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Page Showing 1-20 of 33 questions
  • QuestionDoes this TV include any smart features?

    • Answer Yes, this Sony TV comes with Google TV and Google Assistant built-in.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does this Sony TV handle motion during fast-paced scenes?

    • Answer This TV uses XR OLED Motion technology to ensure clear picture quality even during fast-moving action.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect my PlayStation 5 to this TV?

    • Answer Yes, this TV is perfect for PlayStation 5 and offers exclusive features like Auto HDR Tone Mapping and Auto Genre Picture Mode for optimized gaming.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this TV support Dolby Atmos?

    • Answer Yes, this TV supports Dolby Atmos for an immersive audio experience.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of display does this Sony TV have?

    • Answer This Sony TV has an OLED display with a 120Hz refresh rate.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the difference between the A75L and the A80L?

    Asked by Mike.

    • Answer There are some differences between the two TVs though, with the main one being its speaker system. The A75L features two actuators, two bass reflex speakers and uses Acoustic Surface Audio. Whereas the Sony A80L, one of the best TVs for sound, features three actuators, two down-firing subwoofers and Acoustic Surface Audio+, meaning it will have a wider soundstage and more powerful bass levels than the A75L. However, with that $500 saving, you could pair one of the best soundbars with the A75L to compensate for the probable difference in sound quality. Same panel, same screen, processor.

      Answered by LukeP

  • Questionwhat is the difference between an OLED TV and a QLED TV?

    Asked by tt.

    • Answer OLED TVs use organic LED panels in which the pixels themselves emit light. This allows very precise control over the brightness in each part of the image. It’s especially noticeable in dark black parts because the pixels can turn off completely, creating very deep and “inky” true black, which results in a beautiful, rich, clean, ultra-high-contrast image. QLEDs, like most TVs, use LCD panels in which the pixels are lit from behind by LED backlights. Because they are back-lit, there will always be some degree of light-bleed that creeps into dark parts of the image, meaning blacks can never be completely black, and the contrast isn’t as good. High-end LCD TVs are very good at mitigating this with technologies like full-array local dimming and mini-LED backlights, but they can never do it perfectly like OLEDs can. LCD TVs can generally get brighter than OLEDs, but new OLEDs are bright enough that it should only be a concern in extremely sun-soaked rooms. The Q in QLED stands for quantum dots, which are photoluminescent nano-particles that enhance colors. They are used in most high-end LCD TVs, as well as three OLED models — the Sony A95L, the Samsung S95C, and the Samsung S90C. These QD-OLEDs represent the newest widely available TV panel technology, having just debuted in 2022.

      Answered by MikeTV

  • QuestionI am not using any hdmi inputs, just the smart TV. Under settings > display and sound > screen (apps), the options are all greyed out. Why can't I adjust these options? Would a roku box allow me to customize this?

    Asked by Jmk89.

    • Answer It will only pickup ports that items are connected to.

      Answered by user296810

  • QuestionJust wondering if anyone can give input on how easy/hard this was for them to physically set up. We won't be mounting it (not even sure if this tv can be mounted) but will be placing it on a tv stand. Thanks!

    Asked by FirstSonyTv.

    • Answer Hi FirstSonyTv, Thank you for the question! It is very easy to physically setup the A75L TV. Two or more persons are needed to transport, unbox, and setup the TV. Correct hand placement while carrying the TV is very important for safety and to avoid damage. We recommend the use of the supplied TV stand because it is designed for the TV stability which is essential when you want to be assured the safety of your TV. You may use the Quick Setup Guide included when you purchased your TV as reference. Assembly instructions for the stand is also available on our Sony Support site. Search for the TV model and look for Startup (Setup) or Reference Guide under Manuals & Warranty section. The page has a detailed instructions on attaching the tabletop stand and recommended measures to secure the TV. The XR55A75L can also use multiple TV mounts that support a VESA pattern of 11 13/16 x 11 13/16 in(300 × 300 mm). Sony offers a flush mount TV bracket designed to mount the TV flush to the wall (SU-WL855). Sony strongly suggest that the installation of our TV on a wall be performed by qualified professionals. In case you need help with the TV, feel free to contact us and we'll be gladly to assist you. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" and from there you'll see different ways to contact us. Additional information: Experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. I hope you find this information helpful. We are confident that you will enjoy your first ever Sony TV! - Kris

      Answered by SonyListens

  • QuestionHello, how is this TV with low grade content channels like Catchy Comedy and MOVIES! network? thanks

    Asked by j72dolphins.

    • Answer Hi j72dolphins, The XR55A75L has picture upscaling feature which will bring back lost detail, with reduced noise, and see all your HD and digital content upscaled to near-4K resolution with XR Clear Image and XR 4K Upscaling! I hope this helps! Regards, Carl

      Answered by SonyListens

  • QuestionWhat is the manufacturers warranty?

    Asked by Owner.

    • Answer Hi Owner, Thank you for your question. The brand-new XR55A75L comes with a 1-year limited manufacturer's warranty. In case you need more information or assistance with our product, please feel free to message us by following the steps below and we'll be more than happy to assist you. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: Experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. I hope you find this information to be helpful, and thanks for considering Sony! - Romeo

      Answered by SonyListens

  • QuestionIs the resolution on this tv is upscaled?

    Asked by Joe.

    • Answer Hi Joe, Thank you for your inquiry! Yes, it does! Bring back lost detail, with reduced noise, and see all your HD and digital content upscaled to near-4K resolution with XR Clear Image and XR 4K Upscaling! Regards, Carl

      Answered by SonyListens

  • QuestionIs the Sony Bravia XR A75L TV compatible with the Sony SU-WL855 wall mount bracket?

    Asked by Lee.

    • Answer Hi Lee, Thank you for your inquiry! Yes, the XR55A75L is compatible with the SUWL855! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Regards, Carl

      Answered by SonyListens

  • QuestionMy Sony - 55" class BRAVIA XR A75L OLED 4K UHD Smart Google TV (had since Feb 27, 2024) has recently started pausing during shows from various streaming apps, "Sorry, I'm not available in this profile yet." I've cannot get this to stop. Please help!

    Asked by SylviaB.

    • Answer Hi Kaidy, Thank you for choosing Sony! We are sorry to hear that you are experiencing an issue with your Sony TV. We'd love to troubleshoot the issue and make this a better experience for you. May we know if the issue occurs on the built-in TV applications such as Netflix, YouTube, and Amazon Prime or the issue occurs on an external source that also uses those applications? If the issue occurs on the built-in applications please try a power cycle on the TV and check if the issue still occurs. Please check our related TV article link for the power reset of your Sony TV. https://www.sony.com/electronics/support/articles/00159487 May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl

      Answered by SonyListens

  • QuestionCan I connect my Apple AirPod earbuds to the TV via bluetooth so I can listen to the TV while my wife sleeps?

    Asked by Michael.

    • Answer Hi Michael, Thank you for your inquiry! The XR55A75L will pair with Bluetooth headphone devices that support A2DP (Advanced Audio Distribution Profile) If your AirPod supports this Bluetooth profile, yes it will pair with the TV. With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Regards, Carl

      Answered by SonyListens

  • QuestionHow to watch Spectrum using only Wi-Fi without a Roku type device? The Spectrum app is not preloaded and is not available in the version of Google Play Store preloaded in this TV. The normal Google Play Store has an Android Spectrum app.

    Asked by Spectrum.

    • Answer Hi Spectrum, Thank you for your inquiry! Spectrum TV app is currently not available to download on Google Play Store on this TV. But you can use your mobile device to cast Spectrum TV content from your smartphone to this TV using the built-in Chromecast feature. Hope this helps! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Regards, Carl

      Answered by SonyListens

  • QuestionHow to download HULU other streaming service without using a device like Roku?

    Asked by HULU.

    • Answer Hi there, Thank you so much for your inquiry! You can download your favorite applications including HULU on the Sony A75L TV using the Google Playstore app. With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Regards, Carl

      Answered by SonyListens

  • QuestionDoes the 55" Bravia XR A75L come with YourTube TV. If not, will I be able to add it?

    Asked by sabinc.

    • Answer You have to add the app which is free to download

      Answered by Allie

  • QuestionCan you watch regular tv without going through apps

    Asked by Rat.

    • Answer Hi Rat, Thank you for your inquiry! Yes, you can. The A75L can be used as a regular TV with an antenna or cable connected and simply select the input for antenna and cable to watch regular TV. I hope this helps! Regards, Carl

      Answered by SonyListens